NeuroTrustMed is a leading medical technology company based in Seoul, South Korea. The company specializes in developing AI-assisted neuroimaging solutions used in early diagnosis and treatment planning for neurological disorders. As a data-intensive company handling sensitive patient health records and medical research data, NeuroTrustMed places a strong emphasis on cybersecurity and regulatory compliance. The company has maintained an ISO/IEC 27001-certified ISMS for the past three years. It continuously reviews and improves its ISMS to address emerging threats, support innovation in medical diagnostics, and maintain stakeholder trust. As part of its commitment to continual improvement, NeuroTrustMed actively tracks potential nonconformities, performs root-cause analyses, implements corrective and preventive actions, and ensures all changes are documented and aligned with the company’s strategic objectives. When a new data protection regulation came into effect affecting cross-regional data handling, the information security team conducted a gap assessment between current policies and the new regulation. Then, it updated relevant documentation and processes to meet compliance. Following these revisions, NeuroTrustMed updated the ISMS documentation and added a new entry in the improvement register. The register, maintained in the form of a structured spreadsheet, included a unique change number, a description of the update, and a high-priority classification due to legal compliance, the dates of initiation and completion, and the sign-off by the information security manager. Around the same period, during a scheduled management review, the information security team also identified a pattern of onboarding errors. While these had not resulted in any data breaches, they posed a risk of unauthorized access. In response, the onboarding procedure was revised and an automated verification step was added to ensure accuracy before access is granted. To understand the underlying cause, the team collected data on the provisioning process. They analyzed process logs, interviewed onboarding staff, and traced access errors back to a misconfigured step in the HR-to-IT handover workflow. The team validated this finding through test cases before implementing any changes. Once confirmed, the information security team documented the nonconformity in the ISMS log. The documentation included a description of the issue, impacted systems, affected users, and a brief risk assessment of potential consequences related to access management. Based on the scenario above, answer the following question.
Which audit phase was conducted after the issue with the audit team was resolved?
Scenario 8: BioVitalis
BioVitalis is a biopharmaceutical firm headquartered in California, the US Renowned for its pioneering work in the field of human therapeutics, BioVitalis places a strong emphasis on addressing critical healthcare concerns, particularly in the domains of cardiovascular diseases, oncology, bone health, and inflammation BioVitalis has demonstrated its commitment to data security and integrity by maintaining an effective information security management system (ISMS) based on ISO/IEC 27001 for the past two years.
In preparation for the recertification audit. BioVitalis conducted an internal audit. The company ' s top management appointed Alex, who has actively managed the Compliance Department ' s day-to-day operations for the last six months, as the internal auditor. With this dual role assignment. Alex is tasked with conducting an audit that ensures compliance and provides valuable recommendations to improve operational efficiency.
During the internal audit, a few nonconformities were identified. To address them comprehensively, the company created action plans for each nonconformity, working closely with the audit team leader
BioVitalis ' s senior management conducted a comprehensive review of the ISMS to evaluate its appropriateness, sufficiency, and efficiency. This was integrated into their regular management meetings. Essential documents, including audit reports, action plans, and review outcomes, were distributed to all members before the meeting. The agenda covered the status of previous review actions, changes affecting the ISMS, feedback, stakeholder inputs, and opportunities for improvement Decisions and actions targeting ISMS improvements were made, with a significant role played by the ISMS coordinator and the internal audit team in preparing follow up action plans, which were then approved by top management.
In response to the review outcomes. BioVitalis promptly implemented corrective actions, strengthening its Information security measures Additionally, dashboard tools were Introduced to provide a high-level overview of key performance indicators essential for monitoring the organization ' s information security management. These indicators included metrics on security incidents, their costs, system vulnerability tests, nonconformity detection, and resolution times, facilitating effective recording, reporting, and tracking of monitoring activities.
Furthermore. BioVitalis embarked on a comprehensive measurement process to assess the progress and outcomes of ongoing projects, implementing extensive measures across all processes The top management determined that the individual responsible for the information, aside from owning the data that contributes to the measures, would also be designated accountable for executing these measurement activities
BioVitalis is a biopharma company with an ISMS certified under ISO/IEC 27001. For recertification, it reviewed ISMS performance, created dashboards to monitor KPIs such as incident cost, vulnerability tests, and resolution times.
Question:
What type of dashboards did BioVitalis utilize?
Del & Co has decided to improve their staff-related controls to prevent incidents. Which of the following is NOT a preventive control related to the Del & Co ' s staff?
If an organization wants to monitor operations in real time and notify users about deviations, which type of dashboard should be used?
SkyFleet did not submit action plans within the specified deadline and was not recommended for certification. Is this acceptable?
Scenario 7: InfoSec, based in Boston, MA, is a multinational corporation offering professional electronics, gaming, and entertainment products. Following several information security incidents, InfoSec has decided to establish teams of experts and implement measures to prevent potential incidents in the future.
Emma, Bob, and Anna were hired as the new members of InfoSec ' s information security team, which consists of a security architecture team, an incident response team (IRT), and a forensics team. Emma’s job is to create information security plans, policies, protocols, and training to prepare InfoSec to respond to incidents effectively. Emma and Bob would be full-time employees of InfoSec, whereas Anna was contracted as an external consultant.
Bob, a network expert, will implement a screened subnet network architecture. This architecture will isolate the demilitarized zone (DMZ), to which hosted public services are attached, and InfoSec ' s publicly accessible resources from their private network. Thus, InfoSec will be able to block potential attackers from causing unwanted events inside the company ' s network. Bob is also responsible for ensuring a thorough evaluation of the nature of an unexpected event, including how the event happened and what or whom it might affect.
On the other hand, Anna will create records of the data, reviews, analyses, and reports to keep evidence for disciplinary and legal action and use them to prevent future incidents. To do the work accordingly, she should be aware of the company ' s information security incident management policy beforehand. Among others, this policy specifies the type of records to be created, the place where they should be kept, and the format and content that specific record types should have.
As part of InfoSec ' s initiative to strengthen information security measures, Anna will conduct information security risk assessments only when significant changes are proposed and will document the results of these risk assessments. Upon completion of the risk assessment process, Anna is responsible for developing and implementing a plan for treating information security risks and documenting the risk treatment results.
Furthermore, while implementing the communication plan for information security, InfoSec’s top management was responsible for creating a roadmap for new product development. This approach helps the company to align its security measures with the product development efforts, demonstrating a commitment to integrating security into every aspect of its business operations.
InfoSec uses a cloud service model that includes cloud-based apps accessed through the web or an application programming interface (API). All cloud services are provided by the cloud service provider, while data is managed by InfoSec. This introduces unique security considerations and becomes a primary focus for the information security team to ensure data and systems are protected in this environment.
Based on this scenario, answer the following question:
Which of the following cloud service models did InfoSec use?
Scenario 6: Skyver manufactures electronic products, such as gaming consoles, flat-screen TVs, computers, and printers. In order to ensure information security, the company has decided to implement an information security management system (ISMS) based on ISO/IEC 27001.
Colin, the company ' s information security manager, decided to conduct a training and awareness session for the company ' s staff about the information security risks and the controls implemented to mitigate them. The session covered various topics, including Skyver ' s information security approaches, techniques for mitigating phishing and malware, and a dedicated segment on securing cloud infrastructure and services. This particular segment explored the shared responsibility model and concepts such as identity and access management in the cloud. Colin organized the training and awareness sessions through engaging presentations, interactive discussions, and practical demonstrations to ensure that the personnel were well-informed by security principles and practices.
One of the participants in the session was Lisa, who works in the HR Department. Although Colin explained Skyver ' s information security policies and procedures in an honest and fair manner, she found some of the issues being discussed too technical and did not fully understand the session. Therefore, in many cases, she would request additional help from the trainer and her colleagues. In a supportive manner, Colin suggested Lisa consider attending the session again.
Skyver has been exploring the implementation of AI solutions to help understand customer preferences and provide personalized recommendations for electronic products. The aim was to utilize AI technologies to enhance problem-solving capabilities and provide suggestions to customers. This strategic initiative aligned with Skyver’s commitment to improving the customer experience through data-driven insights.
Additionally, Skyver looked for a flexible cloud infrastructure that allows the company to host certain services on internal and secure infrastructure and other services on external and scalable platforms that can be accessed from anywhere. This setup would enable various deployment options and enhance information security, crucial for Skyver ' s electronic product development.
According to Skyver, implementing additional controls in the ISMS implementation plan has been successfully executed, and the company was ready to transition into operational mode. Skyver assigned Colin the responsibility of determining the materiality of this change within the company.
Based on the scenario above, answer the following question:
Which cloud computing model best aligns with Skyver ' s requirements?
Scenario 5: OperazelT is a software development company that develops applications for various companies worldwide. Recently, the company conducted a risk assessment in response to the evolving digital landscape and emerging information security challenges. Through rigorous testing techniques like penetration testing and code review, the company identified issues in its IT systems, including improper user permissions, misconfigured security settings, and insecure network configurations. To resolve these issues and enhance information security, OperazelT implemented an information security management system (ISMS) based on ISO/IEC 27001.
In a collaborative effort involving the implementation team, OperazelT thoroughly assessed its business requirements and internal and external environment, identified its key processes and activities, and identified and analyzed the interested parties to establish the preliminary scope of the ISMS. Following this, the implementation team conducted a comprehensive review of the company ' s functional units, opting to include most of the company departments within the ISMS scope. Additionally, the team decided to include internal and external physical locations, both external and internal issues referred to in clause 4.1, the requirements in clause 4.2, and the interfaces and dependencies between activities performed by the company. The IT manager had a pivotal role in approving the final scope, reflecting OperazelT’s commitment to information security.
OperazelT ' s information security team created a comprehensive information security policy that aligned with the company ' s strategic direction and legal requirements, informed by risk assessment findings and business strategies. This policy, alongside specific policies detailing security issues and assigning roles and responsibilities, was communicated internally and shared with external parties. The drafting, review, and approval of these policies involved active participation from top management, ensuring a robust framework for safeguarding information across all interested parties.
As OperazelT moved forward, the company entered the policy implementation phase, with a detailed plan encompassing security definition, role assignments, and training sessions. Lastly, the policy monitoring and maintenance phase was conducted, where monitoring mechanisms were established to ensure the company ' s information security policy is enforced and all employees comply with its requirements.
To further strengthen its information security framework, OperazelT initiated a comprehensive gap analysis as part of the ISMS implementation process. Rather than relying solely on internal assessments, OperazelT decided to involve the services of external consultants to assess the state of its ISMS. The company collaborated with external consultants, which brought a fresh perspective and valuable insights to the gap analysis process, enabling OperazelT to identify vulnerabilities and areas for improvement with a higher degree of objectivity. Lastly, OperazelT created a committee whose mission includes ensuring the proper operation of the ISMS, overseeing the company ' s risk assessment process, managing information security-related issues, recommending solutions to nonconformities, and monitoring the implementation of corrections and corrective actions.
Based on the scenario above, answer the following question:
Was there any issue with how OperazelT determined its current ISMS state?
Which approach should organizations use to implement an ISMS based on ISO/IEC 27001?
Scenario 9: OpenTech provides IT and communications services. It helps data communication enterprises and network operators become multi-service providers During an internal audit, its internal auditor, Tim, has identified nonconformities related to the monitoring procedures He identified and evaluated several system Invulnerabilities.
Tim found out that user IDs for systems and services that process sensitive information have been reused and the access control policy has not been followed After analyzing the root causes of this nonconformity, the ISMS project manager developed a list of possible actions to resolve the nonconformity. Then, the ISMS project manager analyzed the list and selected the activities that would allow the elimination of the root cause and the prevention of a similar situation in the future. These activities were included in an action plan The action plan, approved by the top management, was written as follows:
A new version of the access control policy will be established and new restrictions will be created to ensure that network access is effectively managed and monitored by the Information and Communication Technology (ICT) Department
The approved action plan was implemented and all actions described in the plan were documented.
Based on this scenario, answer the following question:
OpenTech has decided to establish a new version of its access control policy. What should the company do when such changes occur?
TESTED 04 May 2026
