Jessica Taylor, a senior buyer, is asked to create a written performance report after her latest negotiation. Which of the following should she include? Select THREE.
A negotiation performance review should focus on measuring outcomes against objectives, lessons learned, and evaluation of negotiator effectiveness. This ensures continual improvement and supports organisational learning. Pricing structures and alternative suppliers may have been reviewed earlier, but are not part of post-performance reflection. Travel expenses are irrelevant to negotiation learning. By focusing on objectives, learning, and performance, organisations embed best practice and prepare stronger strategies for future negotiations.
[Reference: CIPS L4M5 (2nd ed.), LO 2.2 – Post-negotiation review and performance evaluation., , , ]
