What are the three consideration requirements for the deployment of Network Call Deflection? (Choose
A Call Center Elite installation handles approximately 50 calls per hour using 30 agents. You want to expand the Elite installation to double the capacity of calls with 20 agents in another city.
Which type of installation should you use when installing a remote Call Center Elite instance?
A customer uses multi site Best Service Routing (BSR) and IP trunks to handle callers in the most efficient manner. To conserve bandwidth they would like announcements to be sourced at the local, regardless of which site is deemed "best".
Which licensed feature must be activated to accomplish this?
In a multi-site BSR configuration, with 2 remote location site BSR Application form?
Which set of Vector Directory Number (VDN)/Vector types are used for multi-site Best Service Routing (BSR)?
With consideration to the Avaya Global Support Services troubleshooting methodology, which step is most important when developing a hypothesis for troubleshooting software?
Which of the following provides centralized control and visibility at every level of the deployment of Avaya Aura® Call Center Elite Multichannel in a virtual environment?
What are three advantages of the Avaya Customer Experience Virtualized environment? (Choose three.)
Given the following conditions:
The agent's selection method is Percent Allocation
How will the Communication Manager Interpret the highest priority call-.?
TESTED 30 Apr 2025
