Accredited Professional Certification Salesforce-Contact-Center Exam Dumps

Integrate with a third-party survey platform for customization and detailed analysis.

Utilize Salesforce Surveys with pre-built templates for collecting feedback after case closure.

Implement chatbots with in-conversation surveys to gather immediate feedback during interactions.

Develop custom case fields and workflows to capture and track customer feedback internally.

Ignoring minor inconsistencies to avoid delaying the migration timeline.

Implementing data cleansing scripts or manual data correction within Salesforce.

Pausing the migration, investigating the inconsistencies, and fixing the source data or mapping errors.

All of the above, depending on the severity and impact of the data inconsistencies encountered.

Hierarchical Sharing Settings on Calls

Collaboration on Call Recordings

Pause/Resume Call Recording

Full cutover migration transferring all data at once, followed by system downtime for configuration.

Phased migration migrating specific data subsets in stages to minimize service interruption.

Incremental migration continuously syncing updates from legacy systems to Salesforce for real-time data consistency.

Pilot migration testing the process with a small data sample before large-scale migration commences.