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New Release Financial-Services-Cloud Accredited Professional Certification Questions

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Question 20

Lake Tahoe Bank branch manager Sue Barry wants to encourage all Personal Bankers to use Action Plans to capture repeatable tasks and automate the task sequences, improving collaboration and productivity. Which three of the following statements about Action Plans are true?

Options:

A.

When you work with Action Plans, you first create Action Plan Templates

B.

Action Plans require a monthly license fee per user

C.

Action Plans can be used to schedule appointments with the Bankers

D.

Action Plans make it easy to create reports and dashboards, so you can monitor progress and ensure compliance

E.

Action Plans can be used to automatically assign task owners and deadlines for specific client engagements

Question 21

Agents for an insurance company need to know the current and past weather conditions when creating customer claims. The consultant implements a Flex Card for weather conditions in the console to ensure the agents can access the information. The Flex Card needs to provide fields extracted from a weather API and an account field from Salesforce.

Which method should the consultant use, according to best practices?

Options:

A.

APEX classes

B.

Streaming API

C.

Data Raptor Extract

D.

Integration Procedure

Question 22

The Compliant Data Sharing (CDS) feature lets administrators and compliance managers configure advanced data-sharing rules so that they can improve compliance with regulations and company policies.

Which three things should be considered when implementing CDS in Financial Services Cloud (FSC)?

Options:

A.

To disable CDS for an object, any Participant Roles associated with that object must be deleted first.

B.

CDS in FSC allows record owners to grant access to their records to other FSC users.

C.

CDS can only be applied to FSC objects and Account and Opportunity objects.

D.

To get the benefits of CDS, administrators must set organization-wide sharing settings for supported objects to the Private access model.

E.

Users above the record owner in the Role Hierarchy and non-record owners with Edit access granted through CDS have the same ability/access as record owners,

Question 23

Planter Farm Credit Union provides loan and insurance products to farmers who operate individually as well as in collaboration with other neighboring farms & farmers. The collaboration can be seasonal or for a limited timeframe. What construct in Financial Services Cloud is most appropriate to represent such collaborative customer business operations?

Options:

A.

Contact-Contact Relationship

B.

Custom Relationship Group

C.

Account with Record Type = Business

D.

Standard Household

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Exam Name: Salesforce Financial Services Cloud (FSC) Accredited Professional (AP) exam
Last Update: May 1, 2024
Questions: 170
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