An electric utility provider measures working time spent on processing grid connection applications, response time for electricity outages, and the call center queuing time. Which of the following criteria would better suit a customer-oriented provider for measurement?
An internal auditor has discovered that duplicate payments were made to one vendor. Management has recouped the duplicate payments as a corrective action. Which of the following describes management’s action in this case?
The chief audit executive of a medium-sized financial institution is evaluating the staffing model of the internal audit activity (IAA). According to IIA guidance, which of the following are the most appropriate strategies to maximize the value of the current IAA resources?
• The annual audit plan should include audits that are consistent with the skills of the IAA.
• Audits of high-risk areas of the organization should be conducted by internal audit staff.
• External resources may be hired to provide subject-matter expertise but should be supervised.
• Auditors should develop their skills by being assigned to complex audits for learning opportunities.
A technology organization is developing an artificial intelligence (AI) program for use on its social media platform. The AI program is meant to help content creators with images and posts that will acquire followers more efficiently. The internal audit function is planning an engagement of the AI program development. Which of the following should be considered a significant, immediate, and inherent risk?
Which of the following is true regarding the communication of engagement results with stakeholders?
Which of the following is one of the five attributes that internal auditors include when documenting a deficiency?
The internal audit activity plans to assess the effectiveness of management’s self-assessment activities regarding the risk management process. Which of the following procedures would be most appropriate to accomplish this objective?
An organization ' s board would like to establish a formal risk management function and has asked the chief audit executive (CAE) to be involved in the process. According to IIA guidance, which of the following roles should the CAE not undertake?
An organization ' s health-care insurance costs have been rising approximately 10 percent per year for several years Which of the following analytical review procedures would best evaluate the reasonableness of the increase in health-care costs?
According to HA guidance, which of the following statements regarding audit workpapers is true?
Which of the following actions best describes an internal auditor ' s use of test data to determine whether an organization ' s new accounts payable system avoids processing questionable invoices for payment?
Two internal auditors are conducting an audit engagement concerning derivatives. The auditors meet with the organization ' s head of accounting. The head of accounting later complains to the chief audit executive (CAE) that it took hours for the auditors to understand basic derivatives concepts and how derivatives are typically recorded in bookkeeping. What should the CAE have considered more thoroughly?
An accounts payable clerk has recently transferred into the internal audit activity and has been assigned to an engagement related to accounts payable processes for which he was previously responsible Which of the following is the best action for the new internal auditor to take?