Salesforce-Slack-Administrator Exam Dumps - Salesforce Administrator Questions and Answers

Slack recommends:

"Use Huddles for lightweight, real-time, informal discussions to troubleshoot quickly without needing to schedule formal meetings."

This directly helps service agents collaborate live without adding overhead.

Options A and C are good for async work but do not replace real-time collaboration. Threads (D) are useful but are slower than live discussions.

(Reference: Slack Administration Study Guide - Using Huddles for Efficient Team Collaboration)

Slack recommends using user groups to efficiently notify a specific subset of people:

"User groups allow you to mention multiple people at once by tagging the group’s handle, ensuring the right people are notified without disturbing unrelated members."

Using @channel or @here would notify all 50 members unnecessarily. Sending 10 direct messages individually is inefficient and error-prone.

(Reference: Slack Administration Study Guide - User Groups and Targeted Notifications)

===========

When restricting channel creation to Workspace Admins, Slack’s best practices recommend:

"Admins should maintain familiarity with naming conventions to process channel requests consistently. Additionally, setting up a clear, efficient channel request process ensures members know how to request new channels and receive prompt responses."

Option B is incorrect — restricting channel creation usually increases the admin workload. Option D is not directly aligned with Slack best practices, as permissions to create channels would still be limited to Admins.

(Reference: Slack Administration Study Guide - Channel Management and Naming Governance)

===========

—

According to Slack’s role management documentation:

"Roles Admins have the ability to assign and manage system roles for members across the Slack organization."

Compliance Admins (A) manage legal holds and data exports. Channels Admins (C) manage channel structures. Users Admins (D) manage member profiles and deactivations. Only Roles Admins manage assignment of admin permissions.

(Reference: Slack Administration Study Guide - System Roles Overview)

Slack recommends using an org-wide channel for announcements:

"An org-wide channel ensures that important updates reach every member across all workspaces. Bookmarking learning materials in the channel also provides members with easy access to ongoing resources and updates."

Options B and C place too much burden on members to seek out information. D is reactive (waiting for questions) rather than proactive enablement.

(Reference: Slack Administration Study Guide - Managing Change and Member Enablement)

===========

—

Slack’s internal app management documentation states:

"Adding internal app collaborators allows trusted users to manage an app’s configuration, including OAuth settings, scopes, and other integration behaviors without needing Org Admin privileges."

There is no need to promote SMEs to Org Admins (B) — which would give them excessive permissions across the entire Slack environment. A and C do not enable them to manage the app directly.

(Reference: Slack Administration Study Guide - Managing Internal Apps and App Collaborators)

===========

—

Slack's official documentation states:

"SCIM provisioning is ideal for automatically managing large user populations, assigning them to workspaces, and ensuring immediate onboarding or deactivation through integration with your Identity Provider (IdP)."

It is perfect for multiple workspaces (A) and large, one-time onboarding events like a company-wide Slack launch (E).

Options B and C relate to Slack Connect and app behavior, not SCIM. Option D refers to "Just-in-Time" provisioning, not SCIM.

(Reference: Slack Administration Study Guide - SCIM Provisioning)

===========

—

Slack’s recommendation for increasing adoption and productivity states:

"Connect existing tools that users are already familiar with to Slack, so they immediately see value without needing extensive new training."

This approach enhances workflows and familiarity, without adding a heavy burden of learning or complex processes.

(Reference: Slack Administration Study Guide - Accelerating Slack Productivity with Integrations)

===========

—

Slack best practices for culture change recommend:

"Publishing a Slack Etiquette guide that promotes channel-first communication and encouraging Slack Champions to model this behavior help shift cultural habits effectively."

Simply emailing (C) is passive and less effective. Turning off channel creation (A) stifles collaboration. Default channels (E) help onboarding, but not necessarily behavior change after adoption.

(Reference: Slack Administration Study Guide - Change Management Best Practices)

===========

—

Slack’s Enterprise Grid documentation clearly states:

"Syncing IdP groups with Slack allows you to automatically manage workspace membership, channel membership, and access control based on IdP group assignments."

Key benefits include:

Automatically provisioning and deprovisioning members to specific workspaces (A).

Maintaining mandatory membership in designated channels (B).

Maintaining mandatory membership in designated workspaces (C).

Assigning system roles, approved apps, or admin roles (D, E, F) is not automatically handled through IdP group syncing.

(Reference: Slack Administration Study Guide - Identity and Access Management)