DEP-2025 Exam Dumps - Apple Certified Support Professional Questions and Answers

Managed apps offer flexibility. TheApple Business Manager User Guidestates, "Managed apps can be revoked or reassigned to other users or devices via MDM." Option B is false as device assignment is possible, C is incorrect for books, and D is wrong as apps can be device-assigned.

Account-driven User Enrollment requires a Managed Apple Account to initiate the process, enabling separation of personal and organizational data on personally owned devices. TheiOS Deployment Referencestates, "Account-driven User Enrollment requires the user to sign in with a Managed Apple ID on the device, which triggers the enrollment process and establishes a managed container for organizational data." Option B is incorrect as a personal Apple Account isn’t used for this enrollment type, C relates to manual enrollment methods, and D is not a standard requirement for this process.

Apple devices come with built-in security features, such as data encryption, Secure Enclave, and passcode enforcement, which MDM solutions leverage to secure devices. These features allow MDM to enforce policies like requiring a passcode, enabling encryption, or remotely wiping a device if lost. Location Services (option A) provides geolocation data but is not a core security capability used by MDM for securing devices. Enrollment profiles (option B) are the mechanism to connect a device to MDM, not a capability that secures the device itself. TheApple Platform Security Guidehighlights how MDM utilizes these built-in features to enhance device security, making option C the correct choice.

Apple Configurator for Mac allows administrators to create Blueprints, which are templates for configuring devices with settings, apps, and profiles. TheApple Configurator User Guideexplains, "Apple Configurator for Mac allows you to create Blueprints—templates containing settings, apps, and profiles—that can be applied to iPhones, iPads, or Macs during configuration." Option A is an MDM feature, B requires MDM for over-the-air updates, and D is handled via Apple Business Manager, not Configurator.

Activation Lock requires an Apple ID (personal or Managed) to be enabled, typically activated when Find My is turned on. It prevents reactivation after a wipe without the associated credentials. An MDM solution (option A) can manage or bypass Activation Lock but isn’t required to use it. Supervision (option C) enhances management but isn’t necessary for Activation Lock. A passcode(option D) adds security but isn’t a prerequisite. TheApple Platform Security Guidespecifies an Apple ID as the core requirement.

For Bring Your Own Device (BYOD) deployments, User Enrollment is the commonly used method. It allows users to enroll their personal devices in an MDM solution via a customized URL or portal, maintaining a separation between personal and managed data. Device Enrollment (option A) is typically for organization-owned devices, requiring more control than BYOD allows. Automated Device Enrollment (option C) is for organization-owned devices pre-registered with Apple, not BYOD. TheApple Platform Deployment Guidespecifies User Enrollment as the standard for BYOD.

Devices wait for a threshold drop. TheApple Platform Deployment Guidestates, "Apple devices use a roaming trigger threshold; they won’t switch to a closer access point until the current signal falls below this level."

Automated Device Enrollment (ADE), used with Apple Business Manager or Apple School Manager, automatically supervises devices during setup, enabling advanced restrictions and management. Supervision is a default outcome of ADE for organization-owned devices. Device Enrollment (option B) can include supervision if paired with tools like Apple Configurator, but it’s not inherent. User Enrollment (option C) is for BYOD and doesn’t support supervision to protect user privacy. TheApple Platform Deployment Guideties supervision to ADE.

In Apple School Manager (ASM), the Administrator role is required to purchase books through the Apps and Books section, as it has permissions to manage financial transactions and content acquisition. Other roles, like Content Manager, can distribute but not purchase. An Apple Developer account (option B) is for apps, not books. A Managed Apple ID (option C) is for users, not purchasing. User acceptance (option D) is irrelevant. The Apple School Manager User Guide confirms the Administrator’s purchasing authority.

MDM server assignment is required for enrollment. TheApple Business Manager User Guidestates, "For devices to automatically enroll in MDM via Apple Business Manager, they must be assigned to an MDM server. Without this assignment, enrollment will not occur during setup." Option C explains why iPhones fail to enroll while Macs succeed. Options A, B, and D are incorrect as new devices don’t need resets, approval is automatic for Apple purchases, and 5G doesn’t block enrollment.