DEP-2025 Exam Dumps - Apple Certified Support Professional Questions and Answers

System+User Mode supports pre- and post-login connectivity. TheApple Platform Deployment Guidestates, "System+User Mode for 802.1X allows a Mac to connect to Wi-Fi using system credentials before login and switches to user credentials after login, ensuring network access at all stages." Option B is not a standard term, C requires login first, and D uses only system credentials.

Rapid Security Responses use a letter identifier. TheiOS Deployment Referencestates, "A Rapid Security Response appends a single-letter identifier, such as ‘(a)’, to the iOS version number (e.g., iOS 16.4.1 (a)) to indicate its application."

Profile Manager, part of macOS Server (now integrated into macOS as a standalone service), is a tool that allows IT administrators to create, edit, and distribute configuration profiles for macOS, iOS, and iPadOS devices. These profiles define settings and restrictions that can be deployed via MDM or manually. Apple Configurator (option A) is primarily for iOS/iPadOS/tvOS device supervision and configuration, not profile creation for macOS. System Preferences (option C) is a user-facing settings app, not a profile creation tool. Terminal (option D) can be used for scripting but isn’t designed for profile creation. TheApple Platform Deployment Guideidentifies Profile Manager as the macOS tool for this purpose.

Apple provides IT with the ability to control software updates, including beta releases, using MDM restrictions. Apple Learning states that administrators canrestrict beta updatesby applying the appropriate configuration profile. This prevents users from installing developer or public beta software, ensuring devices remain on stable, production-ready OS versions. This control is important because beta releases may not be compatible with enterprise apps or workflows. The Mac Evaluation Utility and Feedback Assistant are tools for Apple’s feedback and testing programs, not for controlling update access. Restricting beta updates is a direct MDM function and aligns with Apple’s emphasis on IT ensuring compliance and stability in managed environments. This protects organizations from instability and reduces IT support issues caused by unauthorized beta installations.

The networkQuality command tests responsiveness. ThemacOS Deployment Referencestates, "Introduced in macOS Monterey, the networkQuality command measures upload and download responsiveness, providing insight into network performance inside and outside your local network."

Automated Device Enrollment (ADE) is ideal for distributing devices to multiple users across multiple regions because it allows enrollment in an MDM solution without physically handling the devices. Devices are pre-registered in Apple Business Manager or Apple School Manager, and upon setup, they automatically enroll in MDM, streamlining deployment at scale. Device Enrollment (option A) requires manual profile installation, impractical for large, dispersed deployments. User Enrollment (option B) is suited for BYOD, not organization-owned devices distributed widely. TheApple Platform Deployment Guiderecommends ADE for such scenarios.

iPhones prioritize preferred networks. TheiOS Deployment Referencestates, "iPhone prioritizes Wi-Fi networks in this order: preferred (known) networks, private networks, then public networks."

Remote wipe preserves eSIM. TheMobile Device Management Protocol Referencestates, "The EraseDevice command with the preserveDataPlan option allows MDM to keep the eSIM active during a wipe, aiding redeployment."

Apple Configurator, a macOS application, supports configuring and supervising iPads, iPhones, and other iOS/iPadOS devices, as well as Apple TVs (tvOS). It runs on a Mac, which acts as the host, but the question refers to devices it can manage, not the host platform. Options A and B are correct, and while C (Mac) isn’t typically configured by Apple Configurator, the tool’s broad compatibility with Apple devices makes D the best answer. TheApple Platform Deployment Guideconfirms its use across these device types.

Automated Device Enrollment (ADE), used with Apple Business Manager or Apple School Manager, automatically supervises devices during setup, enabling advanced restrictions and management. Supervision is a default outcome of ADE for organization-owned devices. Device Enrollment (option B) can include supervision if paired with tools like Apple Configurator, but it’s not inherent. User Enrollment (option C) is for BYOD and doesn’t support supervision to protect user privacy. TheApple Platform Deployment Guideties supervision to ADE.