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All ADM-201 Test Inside Salesforce Questions

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Question 24

The administrator at Ursa Major Solar has created a custom report type and built a report for

sales operation team. However, none of the user are able to access the report.

Which two options could cause this issue?

Choose 2 Answers

Options:

A.

The custom report type is in development.

B.

The user’s profile is missing view access.

C.

The org has reached its limit of custom report types.

D.

The report is saved in a private folder

Question 25

Universal Containers (UC) would like to count the number of open cases associated with each

account and update the account with this value every Friday evening. UC has several hundred open

cases at any given time.

What should the administrator use to complete this request?

Options:

A.

Use a record trigger flow.

B.

Use a scheduled process builder.

C.

Use a Roll-Up summary.

D.

Use a scheduled flow

Question 26

An administrator needs to create a one-to-many relationship between two objects with

limited access to child records.

What type of field should the administrator use?

Options:

A.

Roll-up summary

B.

Master-detail field

C.

Cross Object formula

D.

Lookup field

Question 27

The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are still in the New status after 4 hours must be escalated to support management.

What case management tools need to be utilized for this requirement?

Options:

A.

Auto-response rules, Macros, Entitlements

B.

Auto-response rules, Queues, Macros

C.

Auto-response rules, Queues, Escalation Rules

D.

Auto-response rules, Entitlements, Escalation Rules

Page: 6 / 18
Exam Code: ADM-201
Exam Name: Salesforce Certified Administrator (SP23)
Last Update: May 19, 2024
Questions: 252
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