Community Cloud CRT-271 Passing Score

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Question 36

Universal Containers is launching a Community to drive their channel sales. The requirements are as follows: • Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.• Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org. • External partner users must be able to configure the quote using the pricing and quoting tool from the Community. • The pricing and quoting tool must support Community users. • Universal Containers owns licenses for Salesforce Connect. What are the two most efficient ways for a Salesforce Admin to accomplish this task? Choose two answers

Options:

Integrate the Back-Office Legacy System using custom code development.

Integrate the pricing and quoting tool by configuring external users to make it available in the Community

Integrate the Back-Office Legacy System using Salesforce Connect

Integrate the pricing and quoting tool by creating custom code to make it available in the Community

Question 37

Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:

- UC can engage with partners during the sales cycle

- UC can have internal only discussions

- The channel manager can bring any UC employee to the discussion

- UC employees might have access to the partner community

How should a Salesforce administrator fulfil these requirements?

Select one or more of the following:

Options:

Leverage the opportunity feed and group record layout access control

Leverage private groups and record sharing the access control

Leverage unlisted groups and record sharing for access control

Leverage the opportunity feed and manual shares for access control

Question 38

Universal Pastries wish to survey their customers in the community after they close a case. How would they achieve this?

Options:

Build a Surveys Lighting Component

Use an AppExchange Survey Lightning Component

Build a Surveys Visualforce Page

Use the Standard Surveys Lightning Component

Question 39

Universal Containers (UC) just went live with a new Customer Community. UC wants to automatically create Community users for related contacts when a new business opportunity is marked as closed won.

Which approach should the Community Cloud consultant recommended to accomplish this?

Select one or more of the following: