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Salesforce CRT-271 Questions Answers

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Question 32

Universal Containers needs to provide public access to some Knowledge articles in the Community. Articles are associated to the Public Knowledge Base channel, but are NOT visible in the Community.

How should the Salesforce Admin troubleshoot this issue?

Options:

A.

Create a Featured Topic in the Community Builder to display articles.

B.

Check the Article type permissions on the Guest User profile.

C.

Create a new data category specifically for Guest Users to display articles.

D.

Enable public access for the Community in Setup and the Guest User profile.

Question 33

Universal Containers needs to build a Community for their customers. The following security requirements must be met: • Customers can access their accounts. invoices. and orders. • An account is associated to only one individual. • A few customers who act as partners need access to individual accounts. • Customers can NOT see each Other's data unless is explicitly granted. Which option fulfills the requirements?

Options:

A.

User Customers Account. Customer Community Plus License. and sharing rules.

B.

Customers Account. Customer Community License. and sharing rules.

C.

User Person Account, Customers Community License. and Sharing Set.

D.

User Person Account. Customers Community Plus License. and Super User access

Question 34

Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?

Options:

A.

Use Google Analytics to generate the adoption report

B.

Install the Salesforce Community Management AppExchange package

C.

Install the Wave dashboards for Communities

D.

Use Data Loader to download the user data to generate a pivot table in Excel

Question 35

Your company wish to use their own URL for their community to maximize the brand impact to customers. How would you achieve this?

Options:

A.

My Salesforce1

B.

My Domain

C.

Salesforce1

D.

Custom URLs

E.

Community Domains

Page: 8 / 10
Exam Code: CRT-271
Exam Name: Certification Preparation For Community Cloud Consultants
Last Update: May 18, 2024
Questions: 285
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