CISA Exam Dumps - Isaca Certification Questions and Answers

The metric that would best measure the agility of an organization’s IT function is average time to turn strategic IT objectives into an agreed upon and approved initiative. IT agility is the ability of an IT function to respond quickly and effectively to changing business needs and opportunities. By measuring how fast an IT function can translate strategic IT objectives into actionable initiatives, such as projects or programs, an organization can assess how well its IT function can align with and support its business strategy. Average number of learning and training hours per IT staff member, frequency of security assessments against the most recent standards and guidelines, and percentage of staff with sufficient IT-related skills for the competency required of their roles are metrics that may indicate other aspects of IT performance, such as capability development, security maturity, and skills gap analysis, but they do not directly measure IT agility. References: ISACA Journal Article: Measuring IT Agility

A Web Application Firewall (WAF) (A) is the best control to mitigate SQL injection attacks because it can detect and block malicious SQL queries before they reach the application. WAFs analyze incoming requests, filter SQL injection attempts, and provide an additional layer of security for web applications.

Other options:

SQL server hardening (B) improves security but does not specifically address SQL injection.

Patch management (C) is necessary but does not provide immediate protection against new SQL injection attacks.

Physical controls (D) are unrelated to application-layer threats like SQL injection.

 The greatest benefit of using a prototyping approach in software development is that it helps to conceptualize and clarify requirements. A prototyping approach is a method of creating a simplified or partial version of a software product to demonstrate its features and functionality. A prototyping approach can help to elicit, validate, and refine the requirements of the software product, as well as to obtain feedback from the users and stakeholders. The other options are not the greatest benefits of using a prototyping approach, but rather possible outcomes or advantages of doing so. References:

CISA Review Manual (Digital Version), Chapter 4, Section 4.3.11

CISA Review Questions, Answers & Explanations Database, Question ID 227

The effectiveness of an information security awareness program is best measured by assessing real-world behavior rather than subjective feedback or indirect metrics. Social engineering exercises simulate real-world attack scenarios, testing whether employees can identify and respond appropriately to security threats. This directly evaluates the program's impact on employee behavior and awareness.

Measuring User Satisfaction (Option A):While useful for feedback, satisfaction does not measure the effectiveness of awareness in preventing security incidents.

Reviewing Security Staff Performance Evaluations (Option C):This focuses on staff capabilities rather than the awareness program's effectiveness.

Analyzing Help Desk Calls (Option D):This might provide insight into recurring issues but does not directly measure the program's success in changing user behavior.

Conducting social engineering exercises aligns with best practices for assessing organizational security awareness.

 Adequate action taken for noncompliance with the service level agreement (SLA) provides the best evidence that outsourced provider services are being properly managed. This shows that the organization is monitoring the performance of the provider and enforcing the terms of the SLA.

The other options are not as convincing as evidence of proper management. Option A, the SLA includes penalties for non-performance, is a good practice but does not guarantee that the penalties are actually applied or that the performance is satisfactory. Option C, the vendor provides historical data to demonstrate its performance, is not reliable because the data may be biased or inaccurate. Option D, internal performance standards align with corporate strategy, is irrelevant to the question of outsourced provider management.

The best audit procedure to determine whether a firewall is configured in compliance with the organization’s security policy is reviewing the parameter settings. Parameter settings are values or options that define how a firewall operates and functions, such as rules, filters, ports, protocols, etc. By reviewing the parameter settings of a firewall, an IS auditor can verify whether they match with the organization’s security policy, which is a document that outlines the security objectives, requirements, and guidelines for an organization’s information systems and resources. Reviewing the system log is a possible audit procedure to determine whether a firewall is configured in compliance with the organization’s security policy, but it is not the best one, as a system log records events or activities that occur on a firewall, such as connections, requests, responses, errors, alerts, etc., and may not indicate whether they comply with the organization’s security policy. Interviewing the firewall administrator is a possible audit procedure to determine whether a firewall is configured in compliance with the organization’s security policy, but it is not the best one, as a firewall administrator may not provide accurate or reliable information about the firewall configuration, and may have conflicts of interest or ulterior motives. Reviewing the actual procedures is a possibleaudit procedure to determine whether a firewall is configured in compliance with the organization’s security policy, but it is not the best one, as actual procedures describe how a firewall is configured and maintained, such as installation, testing, updating, etc., and may not reflect whether they comply with the organization’s security policy. 

Comprehensive and Detailed Step-by-Step Explanation:

Conducting vulnerability assessmentsonly once per year, right before an audit,creates a false sense of securityandleaves systems exposedbetween assessments.

Annual Testing Before Audit (Correct Answer – A)

Risksundetected vulnerabilitiesfor extended periods.

Example:A company only tests security before acompliance audit, allowingzero-day threatsto persist for months.

Internal Team Conducting Assessments (Incorrect – B)

Not ideal, butregular assessmentsare more critical.

Focusing on Critical Systems (Incorrect – C)

Not perfect, butbetter than no testing at all.

Using Open-Source Tools (Incorrect – D)

Open-source toolscan be effective ifproperly configured.

An IT steering committee is a group of senior executives and stakeholders who provide strategic direction, guidance, and oversight for the IT function of an organization. An IT steering committee can help to improve the maturity of the IT team by ensuring that the IT initiatives are aligned with the business goals and objectives, that the IT resources are allocated and utilized effectively and efficiently, and that the IT performance and value are measuredand communicated. An IT steering committee can also help to resolve conflicts, prioritize demands, and foster collaboration among the IT project managers and other business units.

References

ISACA CISA Review Manual, 27th Edition, page 254

Auditing IT Governance

The Impact of Poor IT Audit Planning and Mitigating Audit Risk

IS Audit Basics: The Components of the IT Audit Report

Comprehensive and Detailed Step-by-Step Explanation:

Wireless security relies onstrong encryptionto prevent unauthorized access and data interception.

Option A (Correct):WPA3is thelatest and most secureWi-Fi encryption standard, offeringstronger protectionagainst brute-force attacks and improvingkey management.

Option B (Incorrect):DES is outdatedand vulnerable tomodern attacks, making it unsuitable for wireless security.

Option C (Incorrect):WEP is highly insecuredue toweak encryptionand can be cracked inminutesusing basic tools.

Option D (Incorrect):SSL secures web traffic, notwireless networks.

The best way to enable the organization to work toward improvement in its security threat and vulnerability management program is to use a capability maturity model to identify a path to an optimized program. A capability maturity model is a framework that helps organizations assess their current level of performance and maturity in a specific domain, and provides guidance and best practices to achieve higher levels of excellence12. A capability maturity model for vulnerability management can help the organization to evaluate its current practices, identify gaps and weaknesses, and implement improvement actions based on the defined criteria and objectives34.

References

1: What is a Capability Maturity Model?1 2: Capability Maturity Model - Wikipedia2 3: Vulnerability Management Maturity Model - SANS Institute4 4: 5 Stages Of Vulnerability Management Maturity Model - SecPod Blog3

Benford's Law analyzes numerical data to detect anomalies based on the frequency distribution of leading digits. For it to be effective, the dataset must follow specific criteria, including consistency in measurement units. If transactions are in different currencies, the leading digits can vary due to currency conversion rates, invalidating the analysis.

Double Integer Format (Option A):Benford’s Law applies to any set of numerical data, not specifically double integers.

Random Selection of Transactions (Option B):The data set must represent the entire population, not a random selection.

Limiting Analysis to Standard Deviations (Option C):This is irrelevant to the application of Benford's Law.

The use of open-source software components in IoT devices presents the greatest security risk due to potential vulnerabilities that may exist within the software. These vulnerabilities can be exploited if patches are not applied promptly, and the organization might not have direct control over the software's maintenance and security updates. This risk is amplified in critical manufacturing environments where compromised IoT devices can lead to operational disruptions.

Physical Security (Option A):While important, theft of IoT devices generally poses less risk compared to a system-wide compromise due to software vulnerabilities.

Firmware Storage Constraints (Option C):While a limitation, this is a secondary concern compared to exploitable software.

Devices Not Using Wireless Connectivity (Option D):Wired devices are generally more secure, reducing this as a significant concern.

The success rate of social engineering attacks directly measures the behavioral changes resulting from an information security awareness program. Employees who are aware and informed are better equipped to identify and thwart such attacks.

Reduction in Reported Incidents (Option A):This may indicate underreporting rather than program effectiveness.

Reduction in Cost of Maintaining the Program (Option C):This reflects cost efficiency, not program effectiveness.

Reduction in Number of Attacks (Option D):The number of attacks is beyond the control of awareness programs and does not reflect their impact.

Social engineering exploits human vulnerabilities, and the most effective mitigation is training employees to recognize and respond to these threats. Security awareness programs help build a culture of vigilance, equipping employees with the knowledge to identify phishing attempts, suspicious behavior, and other social engineering tactics.

Multi-factor Authentication (MFA) (Option A):Enhances access control but does not address the human vulnerability to social engineering.

Access History Log Review (Option C):Useful for post-incident analysis but does not prevent incidents.

File Encryption with Password Protection (Option D):Adds security layers but is ineffective if the password is compromised.

Control self-assessment (CSA) is a process that allows business units to evaluate the effectiveness of internal controls. It is primarily used to establish baselines (Option B) for measuring control effectiveness and risk management.

ISACA CISA Reference: CSA is a recognized internal control mechanism that supports risk assessment and control improvement.

Risk Implication: If CSAs are not conducted properly, organizations may lack visibility into weak controls, increasing exposure to risks.

Alternative Choices:

Option A: CSA does not focus on asset valuation.

Option C: Strategic business goals are assessed separately through governance processes.

Option D: CSA complements, but does not replace, formal audits.

 The organizational policies and procedures are the first source of guidance for an IS auditor when planning a customer data privacy audit. They provide the framework and objectives for ensuring compliance with legal and regulatory requirements, customer agreements and data classification. The IS auditor should review them first to understand the scope, roles and responsibilities, standards and controls related to customer data privacy in the organization. The other options are also important, but they are secondary sources of information thatshould be reviewed after the organizational policies and procedures. References: CISA Review Manual (Digital Version) 1, Chapter 2: Governance and Management of Information Technology, Section 2.5: Privacy Principles and Policies.

 The IS auditor should be most concerned about the lack of follow-up education for staff members who failed the phishing simulation test. Phishing simulation tests are designed to assess the level of awareness and susceptibility of staff members to phishing attacks, and to provide feedback and training to improve their security behavior. If staff members who failed the test do not receive follow-up education, they will not learn from their mistakes and may continue to fall victim to real phishing attacks, which could compromise the security of the organization.

The other options are less concerning for the IS auditor:

Test results were not communicated to staff members. This is not ideal, as staff members should receive feedback on their performance and learn from the test results. However, this does not necessarily mean that they did not receive any training or education on how to avoid phishing attacks.

Staff members were not notified about the test beforehand. This is a common practice for phishing simulation tests, as it mimics the real-world scenario where staff members do not know when they will receive a phishing email. The purpose of the test is to measure their spontaneous reaction and awareness, not their preparedness or compliance.

Security awareness training was not provided prior to the test. This is not a major concern, as the test can serve as a baseline measurement of the current level of awareness and susceptibility of staff members, and as a starting point for providing tailored training and education based on the test results.

The most effective way to ensure the integrity of data transmitted over a network is to use a message digest. A message digest is a cryptographic function that generates a unique and fixed-length value (also known as a hash or checksum) from any input data. The message digest can be used to verify that the data has not been altered or corrupted during transmission by comparing it with the message digest generated at the destination. Message encryption is a method of protecting the confidentiality of data transmitted over a network by transforming it into an unreadable format using a secret key. Message encryption does not ensure the integrity of data, as it does not prevent or detect unauthorized modifications. Certificate authority (CA) is an entity that issues and manages digital certificates that bind public keys to identities. CA does not ensure the integrity of data, as it does not prevent or detect unauthorized modifications. Steganography is a technique of hiding data within other data, such as images or audio files. Steganography does not ensure the integrity of data, as it does not prevent or detect unauthorized modifications. References:

CISA Review Manual, 27th Edition, pages 383-3841

CISA Review Questions, Answers & Explanations Database, Question ID: 258

 An employee is induced to reveal confidential IP addresses and passwords by answering questions over the phone. This is a social engineering attack method that exploits the trust or curiosity of the employee to obtain sensitive information that can be used to access or compromise the network. According to the web search results, social engineering is a technique that uses psychological manipulationto trick users into making security mistakes or giving away sensitive information1. Phishing, whaling, baiting, and pretexting are some of the common forms of social engineering attacks2. Social engineering attacks are often more effective and profitable than purely technical attacks, as they rely on human error rather than system vulnerabilities

The primary objective of an IS auditor when reviewing the installation of a new server is to ensure that security parameters are set in accordance with the organization’s policies. Security parameters are settingsor options that control the security level and behavior of the server, such as authentication methods, encryption algorithms, access rights, audit logs, firewall rules, or password policies7. The organization’s policies are documents that define the security goals, requirements, standards, and guidelines for the organization’s information systems. An IS auditor should verify that security parameters are set in accordance with the organization’s policies to ensure that the new server complies with the organization’s security expectations and regulations. The other options are less important or incorrect because:

A. Security parameters should not be set in accordance with the manufacturer’s standards alone, as they may not reflect the organization’s specific security needs and environment. The manufacturer’s standards are general recommendations or best practices for configuring the server’s security parameters based on common scenarios and threats. An IS auditor should compare the manufacturer’s standards with the organization’s policies and identify any gaps or conflicts that need to be resolved.

B. A detailed business case should have been formally approved prior to the purchase of a new server rather than during its installation. A business case is a document that justifies the need for a new server based on its expected benefits, costs, risks, and alternatives. A business case should be approved by senior management before initiating a project to acquire a new server.

D. The procurement project should have invited tenders from at least three different suppliers before purchasing a new server rather than during its installation. A tender is a formal offer or proposal to provide a product or service at a specified price and quality. Inviting tenders from multiple suppliers helps to ensure a fair and competitive procurement process that can result in the best value for money and quality for the organization. References: Server Security - ISACA, [Information Security Policy - ISACA], [Server Hardening - ISACA], [Business Case - ISACA], [Tender - ISACA], [Procurement Management - ISACA]

Low-priority jobs typically involve non-critical processes or tasks that do not immediately impact business operations. The best approach to handling such jobs is to schedule them subject to resource availability. This ensures that high-priority tasks can access resources when needed without being affected by the execution of low-priority tasks.

Avoiding Low-Priority Jobs (Option A)is not feasible because even low-priority tasks may be necessary for maintenance or support activities.

Including Major Functions in Low-Priority Jobs (Option B)contradicts the classification of "low-priority" because major functions are usually critical.

Allocating Optimal Resources to Low-Priority Jobs (Option C)is inefficient as resources should primarily be allocated to high-priority tasks.

Scheduling based on resource availability optimizes the use of resources, avoids unnecessary delays in high-priority activities, and ensures that low-priority tasks are executed without disrupting overall operations. This aligns with best practices in IT resource management and scheduling.

The best document for an IS auditor to use in detecting a weakness in segregation of duties is a process flowchart. A process flowchart is a diagram that illustrates the sequence of steps, activities, tasks, or decisions involved in a business process. A process flowchart can help detect a weakness in segregation of duties by showing who performs what actions or roles in a process, and whether there is any overlap or conflict of interest among them. The other options are not as useful as a process flowchart in detecting a weakness in segregation of duties, as they do not show who performs what actions or roles in a process. A system flowchart is a diagram that illustrates the components, functions, interactions, or logic of an information system. A data flow diagram is a diagram that illustrates how data flows from sources to destinations through processes, stores, or external entities. An entity-relationship diagram is a diagram that illustrates how entities (such as tables) are related to each other through attributes (such as keys) in a database. References: CISA ReviewManual (Digital Version), Chapter 3, Section 3.2

Maximum Tolerable Outage (MTO) (A) defines the longest time an organization can tolerate an IT service being unavailable before significant business impact occurs. It determines business continuity planning and disaster recovery strategies.

Other options:

RPO (B) defines acceptable data loss but does not determine the total outage limit.

SDO (C) is related to service agreements but does not set the risk threshold.

AIW (D) is similar to MTO but is not as commonly used in disaster recovery planning.

 Using a continuous auditing module is an audit procedure that would provide the best assurance that an application program is functioning as designed. A continuous auditing module is a software tool that performs automated and continuous testing and monitoring of an application program’s inputs, outputs, processes, and controls. A continuous auditing module can help to verify the accuracy, completeness, validity, reliability, and timeliness of the application program’s data and transactions. A continuous auditing module can also help to identify and report any errors, anomalies, deviations, or exceptions in the application program’s performance or compliance.

The other options are not as effective or relevant as using a continuous auditing module for providing assurance that an application program is functioning as designed. Interviewing business management is a technique for obtaining information and opinions from the users or owners of the application program, but it does not directly test or verify the functionality or quality of the application program. Confirming accounts is a technique for verifying the existence and accuracy of account balances or transactions, but it does not necessarily reflect the design or operation of the application program. Reviewing program documentation is a technique for examining the specifications,requirements, and procedures of the application program, but it does not provide evidence of the actual implementation or execution of the application program.

The most appropriate testing approach when auditing a daily data flow between two systems via an automated interface is to perform data reconciliation between the two systems for a sample of 25 days. Data reconciliation is a process of verifying that the data transferred from one system to another is complete and accurate, and that there are no discrepancies or errors in the data flow1. Data reconciliation can be performed by using generalized audit software, which is a type of computer-assisted audit technique (CAAT) that allows the IS auditor to perform various audit tasks on the data stored in different file formats and databases2. By performing data reconciliation for a sample of 25 days, the IS auditor can test the reliability and consistency of the data flow over a reasonable period of time, and identify any potential issues or anomalies that could affect the quality of the data or the functionality of the systems.

References

1: Data Flow Testing - GeeksforGeeks 2: Generalized Audit Software (GAS) - ISACA

The effectiveness of an organization’s security awareness program can be measured by capturing data on changes in the way people react to threats, such as the ability to recognize and avoid social engineering attacks1. An increase in the number of phishing emails reported by employees indicates that they are more aware of the signs and risks of phishing, and are more likely to take appropriate actions to prevent or mitigate the impact of such attacks23.

References

1: The Importance Of Measuring Security Awareness 2: Measuring the effectiveness of your security awareness program 3: How effective is security awareness training?