220-1102 Exam Results

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Question 136

A user reports that the hard drive activity light on a Windows 10 desktop computer has been steadily lit for more than an hour, and performance is severely degraded. Which of the following tabs in Task Manager would contain the information a technician would use to identify the cause of this issue?

Options:

Services

Processes

Performance

Startup

Question 137

A user reports that text on the screen is too small. The user would like to make the text larger and easier to see. Which of the following is the BEST way for the user to increase the size of text, applications, and other items using the Windows 10 Settings tool?

Options:

Open Settings select Devices, select Display, and change the display resolution to a lower resolution option

Open Settings, select System, select Display, and change the display resolution to a lower resolution option.

Open Settings Select System, select Display, and change the Scale and layout setting to a higher percentage.

Open Settings select Personalization, select Display and change the Scale and layout setting to a higher percentage

Question 138

A technician is investigating an employee's smartphone that has the following symptoms

• The device is hot even when it is not in use.

•Applications crash, especially when others are launched.

• Certain applications, such as GPS, are in portrait mode when they should be in landscape mode.

Which of the following can the technician do to MOST likely resolve these issues with minimal impact? (Select TWO).

Options:

Turn on autorotation

Activate airplane mode.

Close unnecessary applications

Perform a factory reset

Update the device's operating system

Reinstall the applications that have crashed.

Question 139

A technician needs to formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?