Isaca CCAK Based on Real Exam Environment

 An example of financial business impact is a distributed denial of service (DDoS) attack that renders the customer’s cloud inaccessible for 24 hours, resulting in millions in lost sales. Financial business impact refers to the monetary losses or gains that an organization may experience as a result of a cloud security incident. Financial business impact can be measured by factors such as revenue, profit, cost, cash flow, market share, and stock price .

Option A is an example of financial business impact because it shows how a DDoS attack, which is a type of cyberattack that overwhelms a system or network with malicious traffic and prevents legitimate users from accessing it, can cause direct and significant financial losses for the customer’s organization due to the interruption of its cloud services and the inability to generate sales. Option A also implies that the customer’s organization depends on the availability of its cloud services for its core business operations.

The other options are not examples of financial business impact. Option B is an example of operational business impact, which refers to the disruption or degradation of the organization’s processes, functions, or activities as a result of a cloud security incident. Operational business impact can be measured by factors such as productivity, efficiency, quality, performance, and customer satisfaction . Option B shows how a hacker using a stolen administrator identity, which is a type of identity theft or impersonation attack that exploits the credentials or privileges of a legitimate user to access or manipulate a system or network, can cause operational business impact for the customer’s organization by bringing down its SaaS sales and marketing systems, which are essential for its business functions.

Option C is an example of reputational business impact, which refers to the damage or enhancement of the organization’s image, brand, or reputation as a result of a cloud security incident. Reputational business impact can be measured by factors such as trust, loyalty, satisfaction, awareness, and perception of the organization’s stakeholders, such as customers, partners, investors, regulators, and media . Option C shows how a breach reported in a timely manner to the CEO, which is a good practice for ensuring transparency and accountability in the event of a cloud security incident, can still cause reputational business impact for the customer’s organization due to the public blame game between the CFO and CISO, which reflects poorly on the organization’s leadership and culture and leads to the board replacing all three. References :=

• Business Impact Analysis - Ready.gov
• Business Impact Analysis - Cloud Security Alliance
• What Is A Distributed Denial-of-Service (DDoS) Attack? | Cloudflare
• What is Identity Theft? - Cloud Security Alliance
• Incident Response - Cloud Security Alliance

 The CSA STAR registry is a publicly accessible registry that documents the security and privacy controls provided by popular cloud computing offerings. The registry is based on the Cloud Controls Matrix (CCM), which is a framework of cloud-specific security best practices, and the GDPR Code of Conduct, which is a set of privacy principles for cloud service providers. The registry allows cloud customers to assess the security and compliance posture of cloud service providers, as well as to compare different providers based on their level of assurance. The registry also reduces the complexity and cost of filling out multiple customer questionnaires and requests for proposal (RFPs). Therefore, the best recommendation to reduce the provider’s burden is to direct all customer inquiries to the information in the CSA STAR registry, which can demonstrate the provider’s transparency, trustworthiness, and adherence to industry standards. The provider can also encourage customers to use the Consensus Assessments Initiative Questionnaire (CAIQ), which is a standardized set of questions based on the CCM, to evaluate the provider’s security controls. Alternatively, the provider can pursue higher levels of assurance, such as third-party audits or continuous monitoring, to further validate their security and privacy practices and increase customer confidence.

References:

• STAR Registry | CSA
• STAR | CSA
• CSA Security Trust Assurance and Risk (STAR) Registry Reaches Notable …
• Why CSA STAR Is Important for Cloud Service Providers - A-LIGN

A centralized risk and controls dashboard is the best option for ensuring a coordinated approach to risk and control processes when duties are split between an organization and its cloud service providers. This dashboard provides a unified view of risk and control status across the organization and the cloud services it utilizes. It enables both parties to monitor and manage risks effectively and ensures that control activities are aligned and consistent. This approach supports proactive risk management and facilitates communication and collaboration between the organization and the cloud service provider.

References = The concept of a centralized risk and controls dashboard is supported by the Cloud Security Alliance (CSA) and ISACA, which emphasize the importance of visibility and coordination in cloud risk management. The CCAK materials and the Cloud Controls Matrix (CCM) provide guidance on establishing such dashboards as a means to manage and mitigate risks in a cloud environment12.

 Cloud service providers offer application programming interfaces (APIs) to encourage clients to extend the cloud platform. APIs are sets of rules and protocols that define how different software components or applications can communicate and interact with each other. APIs enable clients to access the cloud services and data, integrate them with their own applications or systems, and customize or enhance their functionality and performance. APIs also allow clients to leverage the cloud platform’s features and capabilities, such as scalability, reliability, security, and analytics.12

Some examples of cloud service providers that offer APIs are Google Cloud, Microsoft Azure, Amazon Web Services (AWS), IBM Cloud, and Oracle Cloud. These providers offer various types of APIs for different purposes and domains, such as compute, storage, database, networking, artificial intelligence, machine learning, big data, internet of things, and blockchain. These APIs help clients to build, deploy, manage, and optimize their cloud applications and solutions.34567

References := What is an API? - Definition from WhatIs.com1; What is a Cloud API? - Definition from Techopedia2; Cloud APIs | Google Cloud3; Cloud Services - Deploy Cloud Apps & APIs | Microsoft Azure4; AWS Application Programming Interface (API) | AWS5; IBM Cloud API Docs6; Oracle Cloud Infrastructure API Documentation