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The most important factor to consider when implementing cloud-related controls is the shared responsibility model. The shared responsibility model is a framework that defines the roles and responsibilities of cloud service providers (CSPs) and cloud customers (CCs) in ensuring the security and compliance of cloud computing environments. The shared responsibility model helps to clarify which security tasks are handled by the CSP and which tasks are handled by the CC, depending on the type of cloud service model (IaaS, PaaS, SaaS) and the specific contractual agreements. The shared responsibility model also helps to avoid gaps or overlaps in security controls, and to allocate resources and accountability accordingly12.

References:

• Shared responsibility in the cloud - Microsoft Azure
• Understanding the Shared Responsibilities Model in Cloud Services - ISACA

When reviewing a third-party agreement with a cloud service provider, the greatest concern regarding customer data privacy is the return or destruction of information. This is because customer data may contain sensitive or personal information that needs to be protected from unauthorized access, use, or disclosure. The cloud service provider should have clear and transparent policies and procedures for returning or destroying customer data upon termination of the agreement or upon customer request. The cloud service provider should also provide evidence of the return or destruction of customer data, such as certificates of destruction, audit logs, or reports. The return or destruction of information should comply with applicable laws and regulations, such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), or the Health Insurance Portability and Accountability Act (HIPAA). The cloud service provider should also ensure that any subcontractors or affiliates that have access to customer data follow the same policies and procedures12.

References:

• Cloud Services Agreements – Protecting Your Hosted Environment
• CSP agreements, price lists, and offers - Partner Center

The Cloud Octagon Model was developed to support organizations’ risk assessment methodology. Risk assessment is the process of identifying, analyzing, and evaluating the risks associated with a cloud computing environment. The Cloud Octagon Model provides a logical approach to holistically deal with security aspects involved in moving to the cloud by introducing eight dimensions that need to be considered: procurement, IT governance, architecture, development and engineering, service providers, risk processes, data classification, and country. The model aims to reduce risks, improve effectiveness, manageability, and security of cloud solutions12.

References:

• Cloud Octagon Model | CSA
• Cloud Security Alliance Releases Cloud Octagon Model

During the implementation phase of a cloud assurance program, the focus is on establishing the operational aspects that will ensure the ongoing security and compliance of the cloud environment. This includes developing the monitoring goals and requirements which are essential for setting up the assurance framework. It involves determining what needs to be monitored, how it should be monitored, and the metrics that will be used to measure compliance and performance.

References = The information aligns with best practices for cloud migration and assurance programs as outlined in various resources, including the Cloud Assurance Program Guide by Microsoft Cybersecurity1, which discusses the importance of developing and implementing policies for cloud data and system migration, and the Enterprise Guide to Successful Cloud Adoption by New Relic2, which emphasizes the role of observability in cloud migration, including the establishment of monitoring goals.