CISM Exam Dumps - Isaca Certification Questions and Answers

= The best way to enable the integration of information security governance into corporate governance is to establish an information security steering committee with business representation. An information security steering committee is a group of senior executives and managers from different business units and functions who are responsible for overseeing, directing, and supporting the information security program and strategy of the organization. An information security steering committee with business representation can enable the integration of information security governance into corporate governance by providing the following benefits12:

Align the information security objectives and priorities with the business objectives and priorities, and ensure that the information security program and strategy support and enable the achievement of the organizational goals and performance.

Communicate and promote the value and importance of information security to the board of directors, senior management, and other stakeholders, and ensure that information security is considered and incorporated in the decision making and planning processes of the organization.

Provide guidance and direction to the information security manager and the information security team, and ensure that they have the necessary authority, resources, and support to implement and maintain the information security program and strategy effectively and efficiently.

Monitor and evaluate the performance and outcomes of the information security program and strategy, and ensure that they are aligned with the expectations and requirements of the organization and its stakeholders, as well as the relevant laws, regulations, standards, and best practices.

Identify and address the issues, challenges, and opportunities related to information security, and ensure that the information security program and strategy are continuously improved and updated to reflect the changes and developments in the internal and external environment.

The other options are not the best way to enable the integration of information security governance into corporate governance, as they are less comprehensive, effective, or influential than establishing an information security steering committee with business representation. Well-documented information security policies and standards are important components of the information security program and strategy, but they are not sufficient to enable the integration of information security governance into corporate governance, as they may not reflect or align with the business needs, priorities, or expectations, and they may not be communicated, implemented, or enforced properly or consistently across the organization. Clear lines of authority across the organization are important factors for the information security governance structure, but they are not sufficient to enable the integration of information security governance into corporate governance, as they may not ensure the involvement, participation, or support of the senior executives, managers, and other stakeholders who are responsible for or affected by information security. Senior management approval of the information security strategy is an important outcome of the information security governance process, but it is not sufficient to enable the integration of information security governance into corporate governance, as it may not ensure the alignment, communication, or monitoring of the information security strategy with the business strategy, and it may not ensure the accountability, responsibility, or authority of the information security manager and the information security team12. References = CISM Domain 1: Information Security Governance (ISG) [2022 update], Information Security Governance for CISM® | Pluralsight, Aligning Information Security with Business Strategy - ISACA, Aligning Information Security with Business Objectives - ISACA

Frequent system backups (B) are the most effective means of recovery from ransomware or malware attacks. CISM emphasizes resilience and recoverability as critical aspects of incident management. While incident response plans (A), antivirus updates (C), and awareness training (D) help prevent or manage incidents, they do not guarantee restoration of data or systems. Reliable, tested backups allow organizations to restore operations without paying ransoms or suffering permanent data loss.

A mature information security program is one that is aligned with the business strategy, objectives, and culture, and that delivers value to the organization by effectively managing the information security risks and enhancing the security posture. Optimizing the security resources means that the program uses the available human, financial, and technical resources in the most efficient and effective way, and that it continuously monitors and improves the performance and maturity of the security processes and controls.

References = CISM Review Manual 2022, page 331; CISM Exam Content Outline, Domain 1, Knowledge Statement 1.22; What is a Mature Information Security Program?; How to Measure the Maturity of Your Cybersecurity Program

Presenting trends in a validated metrics dashboard is the most effective way to demonstrate improvement in security performance because CISM emphasizes measurement over time, not isolated point-in-time results. A metrics dashboard allows senior management to see whether controls are becoming more effective, risks are being reduced, and objectives are being met consistently. Control self-assessments (A) and vulnerability test results (C) provide snapshots but lack context and trend analysis. ROI summaries (B) focus on financial performance rather than security effectiveness. CISM stresses that meaningful metrics must be aligned to business objectives, risk appetite, and key risk indicators, and must be repeatable and validated. Trending metrics demonstrate maturity, continuous improvement, and governance effectiveness, which are critical elements of an effective information security program.

The factor that has the greatest influence on the successful integration of information security within the business is organizational structure and culture because they determine how information security is organized, governed, and supported within the organization, and how information security roles and responsibilities are defined, assigned, and communicated across different levels and functions. Risk tolerance and organizational objectives are not very influential because they do not affect how information security is integrated within the business, but rather what information security aims to achieve or protect. The desired state of the organization is not very influential because it does not affect how information security is integrated within the business, but rather what the organization aspires to be or do. Information security personnel are not very influential because they do not affect how information security is integrated within the business, but rather who performs information security tasks or activities. References: https://www.isaca.org/resources/isaca-journal/issues/2016/volume-4/technical-security-standards-for-information-systems https://www.isaca.org/resources/isaca-journal/issues/2017/volume-2/how-to-align-security-initiatives-with-business-goals-and-objectives

The most important thing to verify before entering into a relationship with a third party to host sensitive archived data is the vendor’s controls are in line with the organization’s security standards. This is because the organization is ultimately responsible for the security and privacy of its data, even if it is stored or processed by a third party. The organization should ensure that the vendor has adequate and effective controls to protect the data from unauthorized access, modification, disclosure, or destruction. The organization should also ensure that the vendor complies with the applicable laws and regulations regarding data protection, such as the General Data Protection Regulation (GDPR) in the European Union. The organization should conduct a thorough risk assessment of the vendor and its services, and establish a clear contract that defines the roles, responsibilities, expectations, and obligations of both parties.

References = CISM Review Manual 15th Edition, Chapter 3, Section 3.2.1, page 1341; CISM Review Questions, Answers & Explanations Manual 9th Edition, Question 2, page 2

A risk analysis is the next step to identify and evaluate the potential security risks associated with a third-party service provider and determine the appropriate risk response strategies. References = CISM Review Manual, 16th Edition, Domain 2: Information Risk Management, Chapter 2: Risk Identification, p. 97-981; Chapter 3: Risk Assessment, p. 109-1101; Chapter 4: Risk Response, p. 123-1241

The greatest benefit of an effective awareness program is the reduction of security incidents (B). CISM stresses that awareness aims to change behavior, which directly lowers the likelihood of incidents such as phishing, data leakage, and policy violations. Compliance (A), accountability (C), and metrics (D) are secondary outcomes. The true measure of success is improved risk posture through fewer and less severe incidents.

The best reason to conduct a social engineering test in a call center is to identify candidates for additional security training because it helps to assess the level of awareness and skills of the call center staff in recognizing and resisting social engineering attacks, and provide them with the necessary training or education to improve their security posture. Minimizing the likelihood of successful attacks is not a reason to conduct a social engineering test, but rather a possible outcome or benefit of conducting such a test. Gaining funding for information security initiatives is not a reason to conduct a social engineering test, but rather a possible outcome or benefit of conducting such a test. Improving password policy is not a reason to conduct a social engineering test, but rather a possible outcome or benefit of conducting such a test. References: https://www.isaca.org/resources/isaca-journal/issues/2017/volume-6/the-value-of-penetration-testing https://www.isaca.org/resources/isaca-journal/issues/2016/volume-5/security-scanning-versus-penetration-testing

According to the CISM Manual, the organization’s risk appetite is the amount and type of risk that the organization is willing to accept in order to achieve its objectives1. The organization’s risk appetite should guide the development and maintenance of an information security program, as it determines the level of security controls, resources, and activities that are needed to protect the organization’s assets and operations1.

The CISM Manual states that “the information security program should be aligned with the organization’s risk appetite, which reflects its tolerance for risk and its strategic objectives” (IR 8288A)1. The information security program should also consider other factors that influence the organization’s risk appetite, such as its mission, vision, values, culture, stakeholders, regulations, standards, guidelines, and best practices1.

The CISM Manual also provides guidance on how to develop and maintain an information security program based on the organization’s risk appetite. It recommends using a process that involves identifying, analyzing, evaluating, treating, monitoring, and reviewing risks that affect the organization’s information assets1. It also suggests using a framework or model that supports the development of an information security program based on the organization’s risk appetite (e.g., ISO/IEC 27001)1.

 = The information security manager should contact the information owner after the incident has been confirmed, as this is the first step of the incident response process. The information owner is the person who has the authority and responsibility for the information asset that is affected by the incident. The information owner needs to be informed of the incident as soon as possible, as they may have to make decisions or take actions regarding the protection, recovery, or restoration of the information asset. The information owner may also have to communicate with other stakeholders, such as the business units, customers, regulators, or media, depending on the nature and impact of the incident.

The other options are not the correct time to contact the information owner, as they occur later in the incident response process. Contacting the information owner after the incident has been contained, mitigated, or logged may delay the notification and escalation of the incident, as well as the involvement and collaboration of the information owner. Moreover, contacting the information owner after the incident has been contained or mitigated may imply that the incident response team has already taken actions that may affect the information asset without the consent or approval of the information owner. Contacting the information owner after a potential incident has been logged may cause unnecessary alarm or confusion, as the potential incident may not be a real or significant incident, or it may not affect the information owner’s asset. References =

CISM Review Manual, 16th Edition, ISACA, 2022, pp. 219-220, 226-227.

CISM Questions, Answers & Explanations Database, ISACA, 2022, QID 1009.

Influencing human behavior is the primary benefit of an information security awareness training program because it helps to reduce the human errors and vulnerabilities that can compromise the security of data and systems. An information security awareness training program is a process or a program that informs and empowers users to protect data and computing assets from security risks and cyberattacks. It includes educational offerings that cover regulatory requirements, compliance policies, and safe computing practices. An information security awareness training program helps to influence human behavior by raising awareness of the security threats and challenges, enhancing knowledge and skills of the security best practices and controls, and fostering a positive security culture and attitude among the users. By influencing human behavior, an information security awareness training program can improve the security posture and performance of the organization, as well as prevent or mitigate the impact of security incidents. Therefore, influencing human behavior is the correct answer.

The primary role of an information security manager in a software development project is to assess and approve the security application architecture. The security application architecture is the design and structure of the software application that defines how the application components interact with each other and with external systems, and how the application implements the security requirements, principles, and best practices. The information security manager is responsible for ensuring that the security application architecture is aligned with the organization’s information security policies, standards, and guidelines, and that it meets the business objectives, functional specifications, and user expectations. The information security manager is also responsible for reviewing and evaluating the security application architecture for its completeness, correctness, consistency, and compliance, and for identifying and resolving any security issues, risks, or gaps. The information security manager is also responsible for approving the security application architecture before the software development project proceeds to the next phase, such as coding, testing, or deployment.

References = CISM Review Manual, 16th Edition, Chapter 3: Information Security Program Development and Management, Section: Information Security Program Development, page 1581; CISM Review Questions, Answers & Explanations Manual, 10th Edition, Question 80, page 742.

The best way to determine corrective actions after a major information security incident is to conduct a postmortem assessment, which is a systematic and structured review of the incident, its causes, its impacts, and its lessons learned. A postmortem assessment can help to identify the root causes of the incident, the strengths and weaknesses of the incident response process, the gaps and deficiencies in the security controls, and the opportunities for improvement and remediation. A postmortem assessment can also help to document the recommendations and action plans for preventing or minimizing the recurrence of similar incidents in the future.

References = CISM Review Manual, 16th Edition eBook1, Chapter 4: Information Security Incident Management, Section: Incident Response, Subsection: Postincident Activities, Page 211.

 Network isolation techniques are immediately implemented after a security breach to reduce the extent of further damage by limiting the access and communication of the compromised systems or networks with the rest of the environment. This can help prevent the spread of malware, the exfiltration of data, or the escalation of privileges by the attackers. Network isolation techniques can include disconnecting the affected systems or networks from the internet, blocking or filtering certain ports or protocols, or creating separate VLANs or subnets for the isolated systems or networks. Network isolation techniques are part of the incident response process and should be performed as soon as possible after detecting a security breach. References = CISM Review Manual 15th Edition, page 308-3091; CISM Review Questions, Answers & Explanations Database - 12 Month Subscription, Question ID: 1162

 The priority for implementing security controls should be based on the results of BIAs, which identify the criticality and recovery requirements of business processes and the supporting information assets. BIAs help to align security controls with business needs and objectives, and to optimize the allocation of security resources. Alignment with industry benchmarks, possibility of reputational loss due to incidents, and availability of security budget are important factors, but they are not the most important consideration for determining the priority for implementing security controls. References = CISM Review Manual, 16th Edition, page 971; CISM Review Questions, Answers & Explanations Manual, 10th Edition, page 2672

Key Control Indicators (KCIs) are essential to measuring the effectiveness and performance of security controls. Without them:

The organization cannot assess if controls are working as intended

It’s difficult to demonstrate due diligence

Risks may go unnoticed

While other answers point to operational concerns, the complete absence of KCIs presents a critical governance gap that compromises the organization’s ability to monitor and manage control health.

“KCIs provide actionable metrics that support proactive control management and are fundamental to governance and assurance.”

— CISM Review Manual 15th Edition, Chapter 1: Governance Metrics and Reporting*