CISM Exam Dumps - Isaca Certification Questions and Answers

The first course of action when one of the organization’s critical third-party providers experiences a data breach is to invoke the incident response plan, which means activating the incident response team and following the predefined procedures and protocols to respond to the breach. Invoking the incident response plan helps to coordinate the communication and collaboration with the third-party provider, assess the scope and impact of the breach, contain and eradicate the threat, recover the affected systems and data, and report and disclose the incident to the relevant stakeholders and authorities.

References = Cybersecurity Incident Response Exercise Guidance - ISACA, Plan for third-party cybersecurity incident management

 The effectiveness of an incident response team will be greatest when the incident response process is updated based on lessons learned. This ensures that the team can continuously improve its performance and capabilities, and address any gaps or weaknesses identified during previous incidents. Updating the incident response process based on lessons learned also helps to align the process with the changing business and security environment, and to incorporate best practices and standards. Meeting on a regular basis to review log files, having trained security personnel as team members, and using a security information and event monitoring (SIEM) system are all important factors for an incident response team, but they are not sufficient to ensure the effectiveness of the team. Reviewing log files may help to detect and analyze incidents, but it does not guarantee that the team can respond appropriately and efficiently. Having trained security personnel may enhance the skills and knowledge of the team, but it does not ensure that the team can work collaboratively and communicate effectively. Using a SIEM system may facilitate the identification and prioritization of incidents, but it does not ensure that the team can follow the established procedures and protocols. References = CISM Review Manual, 16th Edition, page 1361; CISM Review Questions, Answers & Explanations Manual, 10th Edition, page 1492

 When a new information security manager is developing an information security strategy for a non-regulated organization, reviewing the management’s business goals and objectives would be the most helpful. This is because the information security strategy should be aligned with and support the organization’s vision, mission, values, and strategic direction. The information security strategy should also enable the organization to achieve its desired outcomes, such as increasing revenue, reducing costs, enhancing customer satisfaction, or improving operational efficiency. By reviewing the management’s business goals and objectives, the information security manager can understand the business context, needs, and expectations of the organization, and design the information security strategy accordingly. The information security manager can also communicate the value proposition and benefits of the information security strategy to the management and other stakeholders, and gain their support and commitment.

References = CISM Review Manual, 16th Edition, Chapter 1: Information Security Governance, Section: Information Security Strategy, page 211; CISM Review Questions, Answers & Explanations Manual, 10th Edition, Question 48, page 452.

he greatest concern for an information security manager of a large multinational organization when outsourcing data processing to a cloud service provider is the local laws and regulations that may apply to the data and the cloud service provider. Local laws and regulations may vary significantly across different jurisdictions and may impose different requirements or restrictions on the data protection, privacy, security, sovereignty, retention, disclosure, transfer, or access. These laws and regulations may also create potential conflicts or inconsistencies with the organization’s own policies, standards, or contractual obligations. Therefore, an information security manager should conduct a thorough legal and regulatory analysis before outsourcing data processing to a cloud service provider and ensure that the cloud service provider complies with all the applicable laws and regulations in the relevant jurisdictions.

References = CISM Manual1, Chapter 3: Information Security Program Development (ISPD), Section 3.1: Outsourcing2

1: https://store.isaca.org/s/store#/store/browse/cat/a2D4w00000Ac6NNEAZ/tiles 2: 1

Outsourcing data processing to a cloud service provider may expose the organization to different legal and regulatory requirements depending on the location of the data and the vendor. This could affect the organization’s compliance and liability in case of a breach or dispute. Therefore, the information security manager should be most concerned about the local laws and regulations that apply to the outsourcing arrangement.

When a new cybersecurity regulation has been introduced, an information security manager should first consult corporate legal counsel to understand the scope, applicability, and implications of the regulation for the organization. Legal counsel can also advise on the compliance obligations and deadlines, as well as the potential penalties or sanctions for non-compliance. Based on this information, the information security manager can then perform a gap analysis to assess the current state of compliance and identify any areas that need improvement. The information security policy can then be updated accordingly to reflect the new regulatory requirements. References: https://www.isaca.org/credentialing/cism https://www.wiley.com/en-us/CISM+Certified+Information+Security+Manager+Study+Guide-p-9781119801948

After an intrusion has been detected and contained, the system should be recovered to a known and trusted state. The best practice for ensuring the integrity of the recovered system is to install the OS, patches, and application from the original source, such as the vendor’s website or media. This way, any malicious code or backdoors that may have been inserted by the intruder can be eliminated. Restoring the OS, patches, and application from a backup may not guarantee the integrity of the system, as the backup may have been compromised or outdated. Restoring the application and data from a forensic copy may preserve the evidence of the intrusion, but it may also reintroduce the vulnerability or malware that allowed the intrusion in the first place. Removing all signs of the intrusion from the OS and application may not be sufficient or feasible, as the intruder may have made subtle or hidden changes that are difficult to detect or undo.

References =

ISACA, CISM Review Manual, 16th Edition, 2020, page 2401

ISACA, CISM Review Questions, Answers & Explanations Database - 12 Month Subscription, 2020, question ID 2132

The BEST practice for ensuring the integrity of the recovered system after an intrusion is to restore the OS, patches, and application from a backup. This will ensure that the system is in a known good state, without any potential residual malicious code or changes from the intrusion. Restoring from a backup also enables the organization to revert to a previous configuration that has been tested and known to be secure. This step should be taken prior to conducting a thorough investigation and forensic analysis to determine the cause and extent of the intrusion.

 Cost-benefit analysis results are the best way to support the business case for an increase in the information security budget because they help to demonstrate the value and return on investment of the proposed security initiatives or projects. A cost-benefit analysis is a method of comparing the costs and benefits of different alternatives or options, taking into account both quantitative and qualitative factors. A cost-benefit analysis helps to justify the need and feasibility of the security budget, as well as to prioritize the security spending based on the expected outcomes and impacts. Therefore, cost-benefit analysis results are the correct answer.

Potential business loss is the most important factor to consider when determining asset valuation, as it reflects the impact of losing or compromising the asset on the organization’s objectives and operations. Asset recovery cost, asset classification level, and cost of insurance premiums are also relevant, but not as important as potential business loss, as they do not capture the full value of the asset to the organization. References = CISM Review Manual 2023, page 461; CISM Review Questions, Answers & Explanations Manual 2023, page 292

Performing a risk analysis is the first step when implementing a security program because it helps to identify and prioritize the potential threats and vulnerabilities that may affect the organization’s assets, processes, or objectives, and determine their impact and likelihood. Implementing data encryption is not the first step, but rather a possible subsequent step that involves applying a specific security control or technique to protect data from unauthorized access or modification. Creating an information asset inventory is not the first step, but rather a possible subsequent step that involves identifying and classifying the organization’s assets based on their value and sensitivity. Determining the value of information assets is not the first step, but rather a possible subsequent step that involves estimating and quantifying the worth of information assets to the organization. References: https://www.isaca.org/resources/isaca-journal/issues/2015/volume-6/measuring-the-value-of-information-security-investments https://www.isaca.org/resources/isaca-journal/issues/2017/volume-3/how-to-measure-the-effectiveness-of-your-information-security-management-system

A risk analysis is the next step to identify and evaluate the potential security risks associated with a third-party service provider and determine the appropriate risk response strategies. References = CISM Review Manual, 16th Edition, Domain 2: Information Risk Management, Chapter 2: Risk Identification, p. 97-981; Chapter 3: Risk Assessment, p. 109-1101; Chapter 4: Risk Response, p. 123-1241

 The main reason for having senior management review and approve an information security strategic plan is to ensure that the plan aligns with the corporate governance of the organization. Corporate governance is the set of responsibilities and practices exercised by the board and executive management to provide strategic direction, ensure objectives are achieved, manage risks appropriately and verify that the organization’s resources are used responsibly1. An information security strategic plan is a document that defines the vision, mission, goals, objectives, scope and approach for the information security program of the organization2. The plan should be aligned with the organization’s business strategy, risk appetite, culture, values and objectives3. By reviewing and approving the plan, senior management demonstrates their commitment and support for the information security program, ensures its alignment with the corporate governance, and provides the necessary resources and authority for its implementation4. References = 1: CISM Review Manual 15th Edition, ISACA, 2017, page 172: CISM Review Manual 15th Edition, ISACA, 2017, page 253: CISM Review Manual 15th Edition, ISACA, 2017, page 264: CISM Review Manual 15th Edition, ISACA, 2017, page 27.

Senior management review and approval of an information security strategic plan is important to ensure that the plan is aligned with the organization's overall corporate governance objectives. It is also important to ensure that the plan takes into account any legal and regulatory requirements, as well as the resources and staff needed to properly implement the plan.

Information security awareness training and campaigns are the best way to enable the desired information security culture within an organization because they help to educate, motivate and influence the behavior and attitude of the employees towards information security. They also help to raise the awareness of the risks, threats and best practices of information security among the staff and stakeholders.

References = Organizational Culture for Information Security: A Systemic Perspective on the Articulation of Human, Cultural and Social Systems, CISM Exam Content Outline

Baseline controls are the minimum set of security requirements that apply to all information systems in an organization, regardless of their specific functions or characteristics. They are derived from the organization’s security policies, standards, and best practices, and they reflect the organization’s risk appetite and tolerance. Baseline controls provide a consistent and comprehensive foundation for the security of the information systems, and they can be tailored or supplemented by additional controls as needed for specific systems or situations. The other options are not as comprehensive as baseline controls, as they may only address certain aspects or aspects of the security requirements, or they may vary depending on the system or the context. For example, risk assessment results are an important input for defining the security requirements, but they are not the requirements themselves. Audit findings are an output of evaluating the compliance and effectiveness of the security requirements, but they are not the requirements themselves. Key risk indicators (KRIs) are metrics that measure the level of risk exposure and performance of the security requirements, but they are not the requirements themselves. References =

CISM Review Manual 15th Edition, page 113: “Baseline controls are the minimum security requirements that apply to all systems within the organization.”

CISM Review Questions, Answers & Explanations Database - 12 Month Subscription, question 478: “Baseline controls are the minimum security requirements that apply to all systems within the organization. They are derived from the organization’s security policies, standards, and best practices, and they reflect the organization’s risk appetite and tolerance.”

Before taking any compliance steps, the information security manager must first assess whether the regulation is applicable to the organization. This ensures resources are not spent unnecessarily.

“The applicability of legal, regulatory, and contractual requirements must be determined before initiating compliance activities.”

— CISM Review Manual 15th Edition, Chapter 1: Information Security Governance, Section: Legal and Regulatory Compliance*