COBIT-2019 Exam Dumps - Isaca Certification Questions and Answers

 The management objective “managed strategy” belongs to the governance domain “align, plan and organize (APO)”, which covers the use of information and technology in achieving enterprise objectives. A primary benefit associated with this management objective is that desired value is delivered through a roadmap of incremental changes, which ensures that IT initiatives are aligned with enterprise strategy, prioritized based on value creation, and monitored for performance2, p. 25. References: 2: COBIT 2019 Framework: Governance and Management Objectives

The level achieved when all processes of a focus area achieve a particular capability level is referred to as the maturity level. A focus area is a topic or issue that can be addressed by governance objectives, such as digital transformation, cybersecurity, privacy, etc. A focus area consists of a set of processes that are relevant and applicable for the topic or issue. A capability level is a measure of how well a process or activity is performed in terms of effectiveness, efficiency, completeness, reliability, etc. A capability level can range from 0 (incomplete) to 5 (optimizing). A maturity level is the level achieved when all processes of a focus area achieve a particular capability level. A maturity level can range from 0 (non-existent) to 5 (optimized).12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance System

The principle that the governance framework should allow for flexibility in addressing new issues is an important principle of a proper governance framework. A governance framework is a conceptual model or structure that defines the key elements, relationships, and principles of a governance system. A proper governance framework should follow certain principles or guidelines that ensure its effectiveness, efficiency, and alignment with the enterprise goals and objectives. The principle that the governance framework should allow for flexibility in addressing new issues is an important principle of a proper governance framework because it helps to ensure that the governance system can adapt to changes in the internal or external environment, stakeholder needs, business objectives, etc.13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

 One of the benefits derived from the use of COBIT is that it helps to ensure compliance with applicable rules and regulations. This benefit is primarily associated with an external stakeholder, such as a regulator, auditor, customer, or partner, who expects the enterprise to adhere to certain standards and requirements. COBIT provides guidance on how to align the governance and management of enterprise IT with relevant laws, regulations, and contractual obligations12. COBIT also helps to establish and maintain a compliance culture and program within the enterprise3. References: 1: COBIT 2019 Framework: Introduction and Methodology, page 17 2: COBIT 2019 Framework: Governance and Management Objectives, page 19 3: COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution, page 77

An important component for an enterprise strategy archetype of cost leadership as defined by COBIT 2019 is support for the portfolio management role with an investment office. According to the COBIT 2019 Design Guide, cost leadership is one of the four generic enterprise strategy archetypes that describe how enterprises compete in their markets. Cost leadership means that an enterprise aims to offer the lowest prices for its products or services by minimizing its costs and maximizing its efficiency. One of the design factors that influence the governance system for a cost leadership strategy is the organizational structures. The COBIT 2019 Design Guide suggests that a cost leadership strategy requires a centralized and standardized organizational structure that supports the portfolio management role with an investment office. The portfolio management role is responsible for selecting, prioritizing, and balancing the IT investments that align with the enterprise strategy and objectives. The investment office is a function that assists the portfolio management role by providing financial analysis, reporting, and decision support. The support for the portfolio management role with an investment office helps to ensure that the IT investments are optimized for cost and value. References: : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 48 2 : COBIT 2019 Design Guide: Designing an Information & Technology Governance Solution, page 51 

 The “managed innovation” management objective of the COBIT core model best describes the outcome of achieving competitive advantage, improving customer experience and improving operational effectiveness. A management objective is a desired outcome of the management processes for information and technology. Managed innovation is one of the 40 management objectives defined by COBIT that describes how to identify, prioritize, and execute innovation initiatives that support the enterprise strategy and objectives. Achieving competitive advantage, improving customer experience and improving operational effectiveness are some of the benefits of managed innovation.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives

 A due diligence review is a process that involves conducting a comprehensive analysis and assessment of an enterprise’s information and technology assets, capabilities, risks, issues, opportunities, etc., before making a significant decision or transaction. A due diligence review helps to ensure that an enterprise has a clear understanding of the current state and potential impacts of its information and technology activities on its strategy, objectives, performance, value, etc., as well as on its compliance with relevant laws, regulations, standards, guidelines, contracts, or agreements. It is critical to perform a due diligence review following a merger, acquisition, or divestiture event. A merger is an event that involves combining two or more enterprises into one entity. An acquisition is an event that involves one enterprise purchasing another enterprise or its assets. A divestiture is an event that involves one enterprise selling or transferring part of its business or assets to another enterprise. By performing a due diligence review following a merger acquisition or divestiture event an enterprise can ensure that it has identified and addressed any information and technology related risks issues gaps etc., that may arise from theintegration or separation of information and technology assets capabilities processes systems structures culture etc., that it has aligned its information and technology governance and management with its new strategy objectives needs expectations etc., that it has optimized its information and technology performance and value delivery etc34 References: 3: COBIT 2019 Framework: Governance and Management Objectives: page 20-21 4: COBIT 2019 Design Guide: page 47-48

 The legal office is a function that provides legal advice and support to an enterprise on various matters related to its information and technology activities. The legal office also ensures that the enterprise complies with the applicable laws, regulations, standards, guidelines, contracts, or agreements that govern its information and technology activities. One of the responsibilities of the legal office is to execute contracts that retain independent legal consultants to review the level of regulatory compliance of a proposed IT solution. This means that the legal office is responsible for negotiating, drafting, signing, and enforcing contracts with external legal experts who can provide independent and objective assessment of the compliance status of an IT solution that an enterprise intends to implement or use. The legal office also ensures that the contracts are aligned with the enterprise’s strategy, objectives, needs, and expectations, as well as with the relevant compliance requirements34 References: 3: COBIT 2019 Framework: Governance and Management Objectives: page 20-21 4: COBIT 2019 Design Guide: page 47-48

The primary objective of implementing the process of managed innovation is to improve customer experience by identifying and realizing new opportunities for business value creation from information and technology. This process involves scanning the external environment for emerging trends and technologies, engaging with stakeholders to understand their needs and expectations, evaluating and prioritizing innovative ideas, and executing and monitoring innovation initiatives. The process is based on the COBIT 2019 Design Guide1, page 75. References: 1: COBIT 2019 Design Guide | Digital | English

Selecting an implementation method is the final action before completing the design of an IT governance system. An IT governance system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise’s information and technology. The design of an IT governance system involves several steps or actions that help to customize and tailor the system to the specific needs and context of the enterprise. These steps or actions include defining design factors, defining focus areas, defining current state, defining target state, identifying gaps and improvement opportunities, defining roadmap and priorities, etc. Selecting an implementation method is the final action before completing the design of an IT governance system because it helps to determine how the system will be put into practice, what resources and activities are needed, what challenges and risks are expected, etc.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution