COBIT-2019 Exam Dumps - Isaca Certification Questions and Answers

 According to the COBIT 2019 Design Guide, when designing an IT governance system, the next step after considering the enterprise’s strategic business objectives is to assess the enterprise’s risk profile. The enterprise’s risk profile reflects the level of risk exposure and appetite that the organization is willing to accept in pursuit of its objectives.  The risk profile also influences the selection of governance objectives, components and practices that are appropriate for managing IT-related risks. 1 , p.  18-19  References:   1 : COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

 The percent of stakeholders satisfied with program/project quality would be an appropriate metric to align with a goal of “Delivery of programs on time, on budget, and meeting requirements and quality standards”. A metric is a quantifiable measure that is used to track and assess the status of a specific process or activity. A goal is a specific target or outcome that an enterprise sets to achieve its vision and mission. Delivery of programs on time, on budget, and meeting requirements and quality standards is one of the 17 generic enterprise goals defined by COBIT that describes the desired outcome of ensuring that IT-enabled investments are delivered successfully.  The percent of stakeholders satisfied with program/project quality is a metric that reflects how well this goal is achieved. 1 3   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Framework: Governance and Management Objectives

 The COBIT 2019 publication that includes a workflow for planning a tailored governance system for the enterprise is COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution. This publication provides guidance on how to design a customized governance system for information and technology using COBIT as a reference framework.  It includes a workflow for planning a tailored governance system for the enterprise that consists of seven steps: define design factors; define focus areas; define current state; define target state; identify gaps; define roadmap; select implementation method. 1 4   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

 The COBIT framework is designed to meet the I & T goals for the entire enterprise. The COBIT framework is a comprehensive governance and management framework for information and technology that helps enterprises to achieve their goals and create value. The COBIT framework consists of four core publications: COBIT 2019 Framework: Introduction and Methodology; COBIT 2019 Framework: Governance System; COBIT 2019 Framework: Governance and Management Objectives; COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution.  The COBIT framework is designed to meet the I & T goals for the entire enterprise by providing a holistic approach that covers all aspects of I & T governance and management, as well as by enabling customization and tailoring to suit different contexts, needs, priorities, etc. 1 4   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Framework: Governance System

The primary purpose of implementing an enterprise governance of information and technology (EGIT) system is to deliver stakeholder value from I & T-enabled investments. An EGIT system is a set of components that provide direction, oversight, evaluation, monitoring, assurance, etc., for an enterprise’s information and technology. An I & T-enabled investment is any initiative or project that involves the use of information and technology to create value for the enterprise. A stakeholder is a person or group that has an interest or concern in an enterprise’s activities or outcomes.  The primary purpose of implementing an EGIT system is to deliver stakeholder value from I & T-enabled investments by ensuring that they align with the enterprise strategy and objectives, optimize risks and resources, achieve expected benefits and outcomes, etc. 1 2   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Framework: Governance System

Innovation and differentiation are examples of enterprise objectives design factors. Design factors are the characteristics or aspects of an enterprise that influence the design and implementation of a governance system. They include factors such as enterprise size, industry sector, risk profile, regulatory environment, sourcing model, etc. Enterprise objectives are the specific goals or targets that an enterprise sets to achieve its vision and mission. They are derived from the stakeholder drivers and needs, and are influenced by the design factors.  Innovation and differentiation are two possible design factors that affect how an enterprise defines its objectives. 1 2   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution

People, skills and competencies are required for successful completion of all activities within a governance system. People are the individuals or groups who perform or are accountable for the governance activities and tasks. Skills and competencies are the abilities and knowledge that people need to perform their roles and responsibilities.  People, skills and competencies are one of the seven enablers of a governance system, as defined by COBIT. 1 2   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Framework: Governance System

 A managed system of internal controls is most important to providing trust in operations, confidence in the achievement of enterprise objectives, and an adequate understanding of residual risk. A system of internal controls is a set of policies, procedures, practices, tools, techniques, etc., that are designed to provide reasonable assurance that an enterprise will achieve its objectives, prevent or detect errors or fraud, comply with laws and regulations, safeguard assets, etc.  A managed system of internal controls means that the system is regularly monitored, evaluated, updated, and improved to ensure its effectiveness and efficiency. 1 5   References:   COBIT 2019 Framework: Introduction and Methodology ,  COBIT 2019 Framework: Governance System

An example of a governance system component is the compliance regulations applicable to the enterprise. The governance system components are the elements that constitute a governance system for an enterprise using COBIT 2019. The governance system components include principles enablers goals processes practices roles structures metrics etc., that enable an enterprise to govern and manage its information and technology activities effectively efficiently reliably securely etc. The compliance regulations are the laws regulations standards guidelines contracts or agreements that govern the information and technology activities of an enterprise. The compliance regulations influence the level of control and assurance that an enterprise needs to demonstrate its adherence to the applicable rules and obligations.  By considering the compliance regulations as a governance system component an enterprise can ensure that its governance system is appropriate for its context and objectives that it can effectively manage the potential impacts of non-compliance on its reputation performance value stakeholder trust etc., that it can align its information and technology activities with the relevant standards guidelines regulations best practices etc., that it can meet stakeholder requirements expectations etc.,  5   References:   5 : COBIT 2019 Design Guide: page 47-48 : COBIT 2019 Framework: Governance System Components: page 27-28

The process ‘Ensured Stakeholder Engagement’ (EDM04) is one of the governance processes in COBIT 2019 that involves establishing transparent communication with stakeholders about their needs and expectations from information and technology governance. This process also involves ensuring stakeholder involvement in governance decision making and monitoring stakeholder satisfaction with governance outcomes. One of the roles that is best suited for this responsibility is the board and executive management, who are the highest-level governance body and decision makers in an enterprise. The board and executive management have a duty to ensure that they understand the needs and expectations of various stakeholders such as shareholders, regulators, customers, employees, suppliers, etc., and that they communicate effectively with them about the enterprise’s strategy, objectives, performance, risks, issues, opportunities, etc., related to information and technology governance. The board and executive management also have a responsibility to involve stakeholders in governance decision making by soliciting their input, feedback, opinions, suggestions, etc., and by considering their interests and perspectives when making governance choices. The board and executive management also have a role in monitoring stakeholder satisfaction with governance outcomes by measuring stakeholder value realization from information and technology investments and initiatives.