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Which of the following would be the BEST way to help ensure the effectiveness of a data loss prevention (DLP) control that has been implemented to prevent the loss of credit card data?
Testing the transmission of credit card numbers
Reviewing logs for unauthorized data transfers
Configuring the DLP control to block credit card numbers
Testing the DLP rule change control process
A data loss prevention (DLP) control is a technology that tries to detect and stop sensitive data breaches, or data leakage incidents, in an organization. A DLP control is used to prevent sensitive data, such as credit card numbers, from being disclosed to an unauthorized person, whether it is deliberate or accidental1. The best way to help ensure the effectiveness of a DLP control that has been implemented to prevent the loss of credit card data is to test the transmission of credit card numbers. This is a technique to verify that the DLP control can successfully identify and block the credit card data when it is sent or received through various channels, such as email, messaging, or file transfers. Testing the transmission of credit card numbers can help to evaluate the accuracy and reliability of the DLP control, as well as to identify and correct any false positives or false negatives. The other options are not the best ways to help ensure the effectiveness of a DLP control that has been implemented to prevent the loss of credit card data, although they may be helpful and complementary. Reviewing logs forunauthorized data transfers is a technique to monitor and analyze the DLP control activities and incidents, such as who, what, when, where, and how the data was transferred. However, reviewing logs is a reactive and passive approach, while testing the transmission is a proactive and active approach. Configuring the DLP control to block credit card numbers is a technique to set up the DLP control rules and policies, such as defining the data patterns, the detection methods, and the response actions. However, configuring the DLP control is a prerequisite and a preparation step, while testing the transmission is a validation and a verification step. Testing the DLP rule change control process is a technique to ensure that the DLP control rules and policies are updated and maintained in a controlled and coordinated manner, such as obtaining approval, documenting the changes, testing the changes, and communicating the changes. However, testing the DLP rule change control process is a quality and governance step, while testing the transmission is a performance and functionality step. References = What is Data Loss Prevention (DLP)? | Digital Guardian1; CRISC Review Manual, pages 164-1652; CRISC Review Questions, Answers & Explanations Manual, page 833
To reduce costs, an organization is combining the second and third tines of defense in a new department that reports to a recently appointed C-level executive. Which of the following is the GREATEST concern with this situation?
The risk governance approach of the second and third lines of defense may differ.
The independence of the internal third line of defense may be compromised.
Cost reductions may negatively impact the productivity of other departments.
The new structure is not aligned to the organization's internal control framework.
The greatest concern with the situation of combining the second and third lines of defense in a new department that reports to a recently appointed C-level executive is that the independence of the internal third line of defense may be compromised. The second line of defense is the function that oversees and supports the risk management activities of the first line of defense, which is the function that owns and manages the risks. The third line of defense is the function that provides independent assurance of the risk management activities, such as the internal audit function. Combining the second and third lines of defense in a new department may compromise the independence of the internal third line of defense, as it may create a conflict of interest, bias, or influence among the functions, and impair the objectivity, credibility, and quality of the assurance activities. The independence of the internal third line of defense is essential for ensuring that the risk management activities are performed in a consistent and effective manner, and that the issues and gaps are identified and reported without fear or favor. The risk governanceapproach of the second and third lines of defense may differ, cost reductions may negatively impact the productivity of other departments, and the new structure may not be aligned to the organization’s internal control framework are also concerns, but they are not as great as the compromise of the independence of the internal third line of defense, as they do not directly affect the assurance and accountability of the risk management activities. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 36.
Which of the following will BEST support management repotting on risk?
Risk policy requirements
A risk register
Control self-assessment
Key performance Indicators
Key performance indicators (KPIs) are metrics that measure the achievement of objectives and the effectiveness of processes. KPIs can help management report on risk by providing quantitative and qualitative information on the risk profile, the risk appetite, the risk response, and the risk outcomes. KPIs can also help monitor and communicate the progress and results of risk management activities, such as risk identification, assessment, mitigation, and reporting. KPIs can be aligned with the strategic,operational, and tactical goals of the organization, and can be tailored to the specific needs and expectations of different stakeholders. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Key Risk Indicators and Key Performance Indicators, p. 197-199.
Which of the following is MOST important to identify when developing top-down risk scenarios?
Key procedure control gaps
Business objectives
Senior management's risk appetite
Hypothetical scenarios
The most important factor to identify when developing top-down risk scenarios is B. Business objectives12
Top-down risk scenarios are based on the organization’s strategic goals, objectives, and key performance indicators (KPIs), and they aim to identify the potential events or situations that could prevent or hinder the achievement of those goals and objectives12
By identifying the business objectives, the risk practitioner can align the risk scenarios with the organization’s mission, vision, and values, and ensure that the risk scenarios are relevant, realistic, and meaningful for the senior management and other stakeholders12
The other factors are not as important as the business objectives when developing top-down risk scenarios, because they are either more relevant for bottom-up risk scenarios (A and D), or they are derived from the business objectives and the risk scenarios ©12
What should be the PRIMARY objective for a risk practitioner performing a post-implementation review of an IT risk mitigation project?
Documenting project lessons learned
Validating the risk mitigation project has been completed
Confirming that the project budget was not exceeded
Verifying that the risk level has been lowered
A post-implementation review (PIR) is a process to evaluate whether the objectives of the project were met and whether the project delivered the expected benefits and outcomes1. The primary objective of a risk practitioner performing a PIR of an IT risk mitigation project is to verify that the risk level has been lowered as a result of the project implementation2. This can be done by comparing the actual risk level with theexpected risk level, assessing the effectiveness and efficiency of the risk mitigation controls, and identifying any residual or emergingrisks3. Documenting project lessons learned, validating the project completion, and confirming the project budget are important aspects of a PIR, but they are not the primary objective for a risk practitioner, as they do not directly measure the impact of the project on the risk level4. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk Response and Mitigation, Section 5.4: Post-Implementation Review, pp. 239-241.
The MAIN goal of the risk analysis process is to determine the:
potential severity of impact
frequency and magnitude of loss
control deficiencies
threats and vulnerabilities
The main goal of the risk analysis process is to determine the frequency and magnitude of loss, because this will help to measure the level of risk exposure and the need for risk mitigation controls. Frequency refers to how often a risk event may occur, while magnitude refers to how much harm or damage a risk event may cause. By determining the frequency and magnitude of loss, the risk analysis process can quantify the impact and likelihood of the risks, and assign a risk rating and priority. The other options are not the main goal of the risk analysis process, because they are either inputs or outputs of the process, as explained below:
A. Potential severity of impact is an output of the risk analysis process, as it is the result of estimating the consequences of a risk event on the organization’s objectives, assets, or processes. The potential severity of impact is influenced by the magnitude of loss, but also by other factors, such as the timing, duration, and scope of the risk event.
C. Control deficiencies are an input of the risk analysis process, as they are the gaps or weaknesses in the existing controls that may increase the risk exposure or reduce the risk mitigation effectiveness. Control deficiencies are identified by comparing the current control environment with the desired control environment, and by evaluating the design and operation of the controls.
D. Threats and vulnerabilities are inputs of the risk analysis process, as they are the sources and causes of the risks that may affect the organization’s objectives, assets, or processes. Threats are external or internal factors that have the potential to exploit the vulnerabilities, while vulnerabilitiesare internal or external weaknesses that increase the susceptibility to the threats. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.3.1, page 45. What is Risk Analysis? Process, Types, Examples & Methods, Risk Analysis Tutorial - The Process | solver, What is the goal of a risk assessment? - Creative Safety Supply
IT disaster recovery point objectives (RPOs) should be based on the:
maximum tolerable downtime.
maximum tolerable loss of data.
need of each business unit.
type of business.
IT disaster recovery point objectives (RPOs) should be based on the:
B. maximum tolerable loss of data.
RPOs are determined by how much data loss an organization can withstand in the event of a disaster. It’s a measure of the maximum age of files that an organization must recover from backup storage for normal operations to resume after a disaster. Therefore, RPOs are directly related to the maximum tolerable loss of data.
An organization plans to implement a new Software as a Service (SaaS) speech-to-text solution Which of the following is MOST important to mitigate risk associated with data privacy?
Secure encryption protocols are utilized.
Multi-factor authentication is set up for users.
The solution architecture is approved by IT.
A risk transfer clause is included in the contact
Utilizing secure encryption protocols is the most important factor to mitigate risk associated with data privacy when implementing a new Software as a Service (SaaS) speech-to-text solution, as it ensures that the data is protected from unauthorized access, interception, or modification during the transmission and storage in the cloud. Setting up multi-factor authentication for users, approving the solution architecture by IT, and including a risk transfer clause in the contract are not the most important factors, as they may not address the data privacy issue, but rather the data access, quality, or liability issue, respectively. References = CRISC Review Manual, 7th Edition, page 153.
Sensitive data has been lost after an employee inadvertently removed a file from the premises, in violation of organizational policy. Which of the following controls MOST likely failed?
Background checks
Awareness training
User access
Policy management
Awareness training is the most likely control that failed in this scenario, as it is designed to educate employees on the proper handling and protection of sensitive data, and the consequences of violating the organizational policy. Awareness training can help to prevent or reduce the occurrence of human errors, such as inadvertently removing a file from the premises, that may result in data loss or breach. The other options are not the most likely controls that failed, as they are either not directly related to the scenario or not sufficient to prevent the incident. Background checks are used to verify the identity, qualifications, and trustworthiness of potential or current employees, but they do not ensure that employees will always follow the policy or avoidmistakes. User access is used to restrict the access to information systems or resources based on the identity, role, or credentials of the user, but it does not prevent the user from copying or removing the data once they have access. Policy management is used to create, communicate, and enforce the organizational policy, but it does not ensure that employees will understand orcomply with the policy. References = Sensitive Data Essentials – The Lifecycle Of A Sensitive File; Personal data breach examples | ICO; How do I prevent staff accidentally sending personal information … - GCIT; 10 Ways to Protect Sensitive Employee Information; My personal data has been lost after a breach, what are my rights …
Which of the following is the ULTIMATE objective of utilizing key control indicators (KCIs) in the risk management process?
To provide insight into the effectiveness of the internal control environment
To provide a basis for determining the criticality of risk mitigation controls
To provide benchmarks for assessing control design effectiveness against industry peers
To provide early warning signs of a potential change in risk level
The ultimate objective of utilizing key control indicators (KCIs) in the risk management process is to provide early warning signs of a potential change in risk level, as they indicate the performance and adequacy of the controls, and alert the stakeholders to any control gaps or deficiencies that may affect the risk exposure and impact. The other options are not the ultimate objectives, as they are more related to the insight, basis, or benchmark of the risk managementprocess, respectively, rather than the early warning sign of the risk management process. References = CRISC Review Manual, 7th Edition, page 110.
Which of the following requirements is MOST important to include in an outsourcing contract to help ensure sensitive data stored with a service provider is secure?
A third-party assessment report of control environment effectiveness must be provided at least annually.
Incidents related to data toss must be reported to the organization immediately after they occur.
Risk assessment results must be provided to the organization at least annually.
A cyber insurance policy must be purchased to cover data loss events.
The most important requirement to include in an outsourcing contract to help ensure sensitive data stored with a service provider is secure is a third-party assessment report of control environment effectiveness. This will help to verify that the service provider has implemented adequate security controls and practices to protect the data, and that they comply with the enterprise’s security policies and standards. A third-party assessment report also provides an independent and objective assurance of the service provider’s security posture and performance. Incidents related to data loss, risk assessment results, and cyber insurance policy are also important requirements to include in an outsourcing contract, but they are not as important as a third-party assessment report. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.2.1.2, page 2461
1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 643.
A risk practitioner has just learned about new done FIRST?
Notify executive management.
Analyze the impact to the organization.
Update the IT risk register.
Design IT risk mitigation plans.
According to the CRISC Review Manual1, impact analysis is the process of estimating and evaluating the potential effects of a risk event on the organization’s objectives, processes, resources, and risks. Impact analysis helps to quantify and qualify the severity and likelihood of the risk, and to identify the possible consequences and implications for the organization. Impact analysis is the first step that should be done when a risk practitioner learns about a new threat, as it helps to assess the current level of risk exposure and the urgency of the risk response. Impact analysis also helps to communicate and report the risk to the relevant stakeholders, and to facilitate risk-based decision making and action planning. References = CRISC Review Manual1, page 208.
An organization’s board of directors is concerned about recent data breaches in the news and wants to assess its exposure to similar scenarios. Which of the following is the BEST course of action?
Evaluate the organization's existing data protection controls.
Reassess the risk appetite and tolerance levels of the business.
Evaluate the sensitivity of data that the business needs to handle.
Review the organization’s data retention policy and regulatory requirements.
Data Protection Controls:
Evaluating existing data protection controls involves reviewing and assessing the measures in place to protect sensitive data from breaches.
This includes technical, administrative, and physical controls designed to prevent unauthorized access, use, disclosure, disruption, modification, or destruction of data.
Steps in Evaluation:
Review Current Controls:Assess the effectiveness of encryption, access controls, data masking, and other security measures.
Identify Gaps:Determine if there are any weaknesses or vulnerabilities in the current controls.
Recommend Improvements:Suggest enhancements or additional controls to address identified gaps.
Importance of Evaluation:
Provides the board with a clear understanding of the organization’s current security posture and exposure to data breaches.
Helps in identifying areas where additional controls or improvements are needed to mitigate risks effectively.
Comparing Other Actions:
Reassess Risk Appetite and Tolerance Levels:Important but secondary to understanding current controls.
Evaluate Data Sensitivity:Useful but should be part of a broader assessment of existing controls.
Review Data Retention Policy:Relevant for compliance but not directly addressing the immediate concern of data breaches.
References:
The CRISC Review Manual discusses the importance of evaluating data protection controls to understand and mitigate risks (CRISC Review Manual, Chapter 4: Information Technology and Security, Section 4.4 Data Protection and Privacy).
A global company s business continuity plan (BCP) requires the transfer of its customer information….
event of a disaster. Which of the following should be the MOST important risk consideration?
The difference In the management practices between each company
The cloud computing environment is shared with another company
The lack of a service level agreement (SLA) in the vendor contract
The organizational culture differences between each country
The most important risk consideration when the global company’s business continuity plan (BCP) requires the transfer of its customer information to a cloud computing environment in the event of a disaster is that the cloud computing environment is shared with another company. A cloud computing environment is a service model that provides on-demand access to a shared pool of computing resources, such as servers, storage, networks, and applications. A shared cloud computing environment means that the same computing resources are used by multiple customers or tenants, and that the data and activities of one customer may affect or be affected by the data and activities of another customer. This may pose a significant risk to the security, privacy, and availability of the customer information, as it may be exposed, accessed, modified, or deleted by unauthorized or malicious parties. The other options are not as important as the cloud computing environment being shared with another company, as they are related to the differences, agreements, or cultures of the company or the country, not the environment or the platform of the customer information transfer. References = Risk and Information Systems Control Study Manual, Chapter 3: IT Risk Response, Section 3.3: IT Risk Response Implementation, page 145.
Which of the following is the FIRST step in managing the security risk associated with wearable technology in the workplace?
Identify the potential risk.
Monitor employee usage.
Assess the potential risk.
Develop risk awareness training.
The security risk associated with wearable technology in the workplace is the possibility and impact of unauthorized access, disclosure, or use of the data or information that are collected, stored, or transmitted by the wearable devices, such as smartwatches, fitness trackers, or glasses, that are worn or used by the employees12.
The first step in managing the security risk associated with wearable technology in the workplace is to identify the potential risk, which is the process of recognizing and describing the sources,causes, and consequences of the risk, and the potential impacts on the organization’s objectives, performance, and value creation34.
Identifying the potential risk is the first step because it provides the basis and input for the subsequent steps of the risk management process, such as assessing, treating, monitoring, and communicating the risk34.
Identifying the potential risk is also the first step because it enables the organization to understand and prioritize the risk, and to allocate the appropriate resources and controls for the risk management process34.
The other options are not the first step, but rather possible subsequent steps that may depend on or follow the identification of the potential risk. For example:
Monitoring employee usage is a step that involves collecting and analyzing data and information on the frequency, duration, and purpose of the wearable devices that are used by the employees, and detecting and reporting any deviations, anomalies, or issues that may indicate a security risk5 . However, this step is not the first step because it requires theidentification of the potential risk to provide the guidance and standards for the monitoring process5 .
Assessing the potential risk is a step that involves estimating and evaluating the likelihood and impact of the risk, and the level of risk exposure or tolerance for the organization34. However, this step is not the first step because it requires the identification of the potential risk to provide the information and data for the assessment process34.
Developing risk awareness training is a step that involves educating and training the employees and other stakeholders on the security risks and best practices associated with the wearable technology, and informing them of their roles, obligations, and responsibilities for the risk management process . However, this step is not the first step because it requires the identification of the potential risk to provide the content and objectives for the training process . References =
1: Wearable Devices in the Workplace: Security Threats and Protection1
2: 10 security risks of wearables | CSO Online2
3: Risk IT Framework, ISACA, 2009
4: IT Risk Management Framework, University of Toronto, 2017
5: Continuous Monitoring - ISACA3
Continuous Monitoring: A New Approach to Risk Management - ISACA Journal4
What Is Security Awareness Training and Why Is It Important? - Kaspersky5
Security Awareness Training - Cybersecurity Education Online | Proofpoint US
An organization is considering the adoption of an aggressive business strategy to achieve desired growth From a risk management perspective what should the risk practitioner do NEXT?
Identify new threats resorting from the new business strategy
Update risk awareness training to reflect current levels of risk appetite and tolerance
Inform the board of potential risk scenarios associated with aggressive business strategies
Increase the scale for measuring impact due to threat materialization
The next thing that the risk practitioner should do from a risk management perspective when the organization is considering the adoption of an aggressive business strategy to achieve desired growth is to identify new threats resulting from the new business strategy. A threat is a potentialcause of an unwanted incident that may affect the achievement of the objectives. An aggressive business strategy is a strategy that involves pursuing high-risk, high-reward opportunities or initiatives to gain a competitive advantage or a significant market share. An aggressive business strategy may introduce new threats or increase thelikelihood or impact of existing threats, such as market volatility, regulatory changes, customer dissatisfaction, or competitor retaliation. Therefore, the risk practitioner should identify the new threats resulting from the new business strategy, and assess their potential consequences and implications for the organization. The other options are not as immediate as identifying new threats resulting from the new business strategy, as they are related to the update, information, or measurement of the risk management process, not the identification or analysis of the risk. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.3: IT Risk Scenarios, page 23.
An organization has outsourced its backup and recovery procedures to a third-party cloud provider. Which of the following is the risk practitioner s BEST course of action?
Accept the risk and document contingency plans for data disruption.
Remove the associated risk scenario from the risk register due to avoidance.
Mitigate the risk with compensating controls enforced by the third-party cloud provider.
Validate the transfer of risk and update the register to reflect the change.
The risk practitioner’s BEST course of action is to validate the transfer of risk and update the register to reflect the change, because outsourcing the backup and recovery procedures to a third-party cloud provider does not eliminate the risk, but rather transfers it to the service provider. The risk practitioner should verify that the service provider has adequate controls and capabilities to handle the backup and recovery procedures, and that the contractual agreement specifies the roles and responsibilities of both parties. The risk practitioner should also update the risk register to reflect the new risk owner and the residual risk level. The other options are not the best course of action, because:
Option A: Accepting the risk and documenting contingency plans for data disruption is not the best course of action, because it implies that the risk practitioner is still responsible for the risk, even though it has been transferred to the service provider. Contingency plans are also reactive measures, rather than proactive ones.
Option B: Removing the associated risk scenario from the risk register due to avoidance is not the best course of action, because it implies that the risk has been eliminated, which is not the case. The risk still exists, but it has been transferred to the service provider. The risk register should reflect the current risk status and ownership.
Option C: Mitigating the risk with compensating controls enforced by the third-party cloud provider is not the best course of action, because it implies that the risk practitioner is still involved in the risk management process, even though the risk has been transferred to the service provider. The risk practitioner should rely on the service provider’s controls and capabilities, andmonitor their performance and compliance. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 196.
Which of the following is the MOST important for an organization to have in place to ensure IT asset protection?
Procedures for risk assessments on IT assets
An IT asset management checklist
An IT asset inventory populated by an automated scanning tool
A plan that includes processes for the recovery of IT assets
To ensure IT asset protection, having procedures for risk assessments on IT assets is the most important. These procedures enable an organization to systematically identify, evaluate, and mitigate risks associated with its IT assets. This process is crucial for understanding thevulnerabilities and threats that could potentially harm the assets and for implementing the necessary controls to protect them.
Procedures for Risk Assessments on IT Assets (Answer A):
Importance: Regular risk assessments help in identifying vulnerabilities and threats to IT assets, allowing the organization to prioritize and implement appropriate risk mitigation strategies.
Implementation: These procedures should be well-documented and regularly updated to reflect the changing threat landscape and the organization's evolving IT infrastructure.
Outcome: Effective risk assessments ensure that IT assets are protected from potential risks, thereby safeguarding the organization's data, systems, and overall IT environment.
Comparison with Other Options:
B. An IT asset management checklist:
Purpose: This helps in tracking and managing IT assets.
Limitation: It does not address risk assessment and mitigation directly.
C. An IT asset inventory populated by an automated scanning tool:
Purpose: Provides a detailed list of IT assets.
Limitation: While it helps in knowing what assets exist, it does not assess the risks associated with those assets.
D. A plan that includes processes for the recovery of IT assets:
Purpose: Focuses on recovery after an incident.
Limitation: It is reactive rather than proactive in protecting assets.
Which of the following is the BEST indicator of an effective IT security awareness program?
Decreased success rate of internal phishing tests
Decreased number of reported security incidents
Number of disciplinary actions issued for security violations
Number of employees that complete security training
The best indicator of an effective IT security awareness program is the decreased success rate of internal phishing tests. Phishing is a type of social engineering attack that attempts to trick the users into revealing their personal or confidential information, or clicking on malicious links or attachments, by impersonating a legitimate entity or person. Internal phishing tests are simulated phishing attacks that are conducted by the enterprise to test the awareness and behavior of the employees in response to phishing emails. A decreased success rate of internal phishing tests means that fewer employees fall victim to the phishing attempts, and that they are more aware and vigilant of the phishing threats and techniques. A decreased success rate of internal phishing tests also implies that the IT security awareness program has effectively educated and trained the employees on how to recognize and report phishing emails, and how to protect themselves and the enterprise from phishing attacks. A decreased number of reported security incidents, a number of disciplinary actions issued for security violations, and a number of employees that complete security training are not as good indicators of an effective IT security awareness program as a decreased success rate of internal phishing tests, as they do not directly measure theawareness and behavior of the employees in relation to phishing, and may be influenced by otherfactors such as reporting mechanisms, enforcement policies, and training availability. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 220.
A risk practitioner is organizing a training session lo communicate risk assessment methodologies to ensure a consistent risk view within the organization Which of the following i< the MOST important topic to cover in this training?
Applying risk appetite
Applying risk factors
Referencing risk event data
Understanding risk culture
Applying risk appetite is the most important topic to cover in a training session to communicate risk assessment methodologies. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives. It is a key element of the risk management framework and influences the risk assessment process. Applying risk appetite helps to ensure a consistent risk view within the organization by providing a common basis for evaluating and prioritizing risks, aligning risk responses with business goals, and communicating risk information to stakeholders. The other options are not the most important topics to cover in a training session to communicate risk assessment methodologies, although they may be relevant and useful. Applying risk factors is a technique to quantify or qualify the likelihood and impact of risks based on predefined criteria or scales. Referencing risk event data is a source of information to identify and analyze risks based on historical or current incidents. Understanding risk culture is a factor that affectsthe risk behavior and attitude of the organization and its people. References = CRISC Review Manual, pages 40-411; CRISC Review Questions, Answers & Explanations Manual, page 612
Which of the following is MOST important to include in a Software as a Service (SaaS) vendor agreement?
An annual contract review
A service level agreement (SLA)
A requirement to adopt an established risk management framework
A requirement to provide an independent audit report
A service level agreement (SLA) is a contract between a SaaS vendor and a customer that defines the quality and availability of the SaaS service, as well as the responsibilities and obligations of both parties. An SLA is most important to include in a SaaS vendor agreement because it sets the expectations and standards for the SaaS service, provides a mechanism for measuring and monitoring the serviceperformance, and establishes the remedies and penalties for service failures or breaches. An SLA can also help to mitigate the risks and liabilities associated with SaaS delivery, such as data security, privacy, compliance, and disaster recovery. The other options are not the most important to include in a SaaS vendor agreement, although they may be beneficial or desirable depending on the context and nature of the SaaS service. An annual contract review is a process of evaluating and revising the SaaS vendor agreement to reflect the changing needs and circumstances of the customer and the vendor, but it is not a mandatory or essential element of the agreement. A requirement to adopt an established risk managementframework is a way of ensuring that the SaaS vendor follows the best practices and standards for identifying, assessing, and mitigating the risks related to the SaaS service, but it is not a specific or measurable term of the agreement. A requirement to provide an independent audit report is a way of verifying and validating the SaaS vendor’s compliance with the SLA and other contractual obligations, but it is not a direct or primary component of the agreement. References = SaaS Agreements: Key Contractual Provisions, SaaS Agreement: Everything You Need to Know, Essential checklist for SaaS agreement negotiations, KeyClauses To Understand and Evaluate in SaaS Contracts, SaaS Reseller Agreement: Everything You Need to Know
Which of the following would MOST likely drive the need to review and update key performance indicators (KPIs) for critical IT assets?
The outsourcing of related IT processes
Outcomes of periodic risk assessments
Changes in service level objectives
Findings from continuous monitoring
Key performance indicators (KPIs) are metrics used to measure and evaluate the achievement of the organization’s objectives and strategies1. KPIs for critical IT assets are KPIs that focus onthe performance and value of the IT assets that are essential for the organization’s operations and functions2. KPIs for critical IT assets may include metrics such as availability, reliability, utilization, cost, and security of the IT assets3. The need to review and update KPIs for critical IT assets may be driven by various factors, such as changes in the business environment, customer expectations, or regulatory requirements. However, the most likely factor that would drive the need to review and update KPIs for critical IT assets is the outcomes of periodic risk assessments. A risk assessment is a process that involves identifying, analyzing, and evaluating the risks and their potential impacts on the organization’s objectives and performance4. A periodic risk assessment is a risk assessment that is performed at regular intervals, such as monthly, quarterly, or annually, to capture the changes and updates in the risk environment and the risk profile5. The outcomes of periodic risk assessments would most likely drive the need to review and update KPIs for critical IT assets, as they would provide insights into the current and emerging risks that may affect the performance and value of the critical IT assets, as well as the effectiveness and efficiency of the existingand planned controls and responses. By reviewing and updating the KPIs for critical IT assets based on the outcomes of periodic risk assessments, the organization can ensure that the KPIs are relevant, realistic, and aligned with the organization’s risk appetite and tolerance, and that they provide accurate and timely information for decision making and reporting. The outsourcing of related IT processes, changes in service level objectives, and findings from continuous monitoring are not the most likely factors that would drive the need to review and update KPIs for critical IT assets, as they do not provide the same level of information and impact as the outcomes of periodic risk assessments. The outsourcing of related IT processes is a decision that involves transferring some or all of the IT processes that support or enable the critical IT assets to an external service provider. The outsourcing of related IT processes may affect the performance and value of the critical IT assets, but it does not necessarily require a review and update of the KPIs for critical IT assets, as the KPIs may still be valid and applicable for the outsourced IT processes. Changes in service level objectives are changes in the expected or agreed level of quality or performance of the IT services that support or enable the critical IT assets. Changes in service level objectives may affect the performance and value of the critical IT assets, but they do not necessarily require a review and update of theKPIs for critical IT assets, as the KPIs may still be consistent and compatible with the changed service level objectives. Findings from continuous monitoring are the results or outcomes of the ongoing observation and measurement of the performance and compliance of the IT processes and systems that support or enable the critical IT assets. Findings from continuous monitoring may affect the performance and value of the critical IT assets, but they do not necessarily require a review and update of the KPIs for critical IT assets, as the KPIs may still be relevant and reliable for the continuously monitored IT processes and systems. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk and Control Monitoring and Reporting, Section 4.2: Risk Monitoring, pp. 189-191.
When using a third party to perform penetration testing, which of the following is the MOST important control to minimize operational impact?
Perform a background check on the vendor.
Require the vendor to sign a nondisclosure agreement.
Require the vendor to have liability insurance.
Clearly define the project scope
When using a third party to perform penetration testing, the most important control to minimize operational impact is to clearly define the project scope. This means specifying the objectives,boundaries, methods, and deliverables of the testing, as well as the roles and responsibilities of the parties involved. A clear project scope helps to avoid misunderstandings, conflicts, and disruptions that could compromise the security, availability, or integrity of the systems undertest. It also helps to ensure that the testing is aligned with the organization’s risk appetite and compliance requirements. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.2.3.2, Page 137.
Which types of controls are BEST used to minimize the risk associated with a vulnerability?
Detective
Preventive
Deterrent
Directive
Preventive controls are the best types of controls to minimize the risk associated with a vulnerability, because they aim to avoid or reduce the occurrence of a threat or an exploit. Preventive controls can include physical, technical, or administrative measures, such as locks, firewalls, encryption, policies, training, or backup. Preventive controls can also involve eliminating or substituting the source of the vulnerability, such as outdated software or hardware.
References
•ISACA CRISC Review Manual, 7th Edition, Domain 3: Risk Response, Section 3.2.1: Control Types
•Hazard Controls - Princeton University
•Risk Control | Techniques and Importance of Risk Control - EDUCBA
Which of the following is the FIRST step when developing a business case to drive the adoption of a risk remediation project by senior management?
Calculating the cost
Analyzing cost-effectiveness
Determining the stakeholders
Identifying the objectives
The first step when developing a business case to drive the adoption of a risk remediation project by senior management is to identify the objectives of the project. The objectives are the specific, measurable, achievable, relevant, and time-bound (SMART) goals that the project aims to accomplish. The objectives should be aligned with the organization’s vision, mission, and strategy, as well as the identified business problem or opportunity. The objectives should also reflect the expected benefits and outcomes of the project, such as reducing the risk exposure, enhancing the security posture, or improving the business performance. Identifying the objectives is the first step because it provides the direction, scope, and justification for the project, and it serves as the basis for evaluating the alternative solutions, estimating the costs and benefits, and communicating the value proposition to the senior management and other stakeholders. The other options are not the first step, although they may be subsequent or concurrent steps in the business case development process. Calculating the cost is a part of the financial analysis, which estimates the total expenditure and funding sources of the project, but it does not define the purpose or the scope of the project. Analyzing cost-effectiveness is a part of the economic analysis, which compares the costs and benefits of the alternative solutions and recommends the optimal one, but it does not specify the goals or the criteria of the project. Determining the stakeholders is a part of the stakeholder analysis, which identifies and assesses the interests, expectations, and influence of the parties involved in or affected by the project, but it does not establish the objectives or the rationale of the project. References = Business case: 7 key steps to build it and use it - Twproject: project …, Guide to developing the Project Business Case - GOV.UK, How to Write a Business Case: Template & Examples | Adobe Workfront
Which of the following should be the PRIMARY focus of an IT risk awareness program?
Ensure compliance with the organization's internal policies
Cultivate long-term behavioral change.
Communicate IT risk policy to the participants.
Demonstrate regulatory compliance.
The primary focus of an IT risk awareness program is to cultivate long-term behavioral change. An IT risk awareness program is a program that educates and informs the stakeholders, such as the employees, managers, customers, or partners, about the IT risks and the IT risk management activities. An IT risk awareness program helps to increase the knowledge and understanding of the IT risks and the IT risk management objectives, strategies, and processes, and to promote the participation and collaboration of the stakeholders in the IT risk management activities. Theprimary focus of an IT risk awareness program is to cultivate long-term behavioral change, which is the change in the attitudes, beliefs, values, and actions of the stakeholders regarding the IT risks and the IT risk management activities. Cultivating long-term behavioral change helps to create and sustain a risk-aware culture, which is a culture that recognizes,respects, and supports the IT risk management activities, and that encourages the stakeholders to take responsibility and ownership of the IT risks and the IT risk management activities. Cultivating long-term behavioral change also helps to improve the effectiveness and efficiency of the IT risk management activities, and to align the IT risk management activities with the business goals and values. Ensuring compliance with the organization’s internal policies, communicating IT risk policy to the participants, and demonstrating regulatory compliance are not the primary focus of an IT risk awareness program, as they are either the benefits or the objectives of the IT risk awareness program, and they do not address the primary need of changing the behavior of the stakeholders. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 36.
Which of the following is the BEST indicator of the effectiveness of a control?
Scope of the control coverage
The number of exceptions granted
Number of steps necessary to operate process
Number of control deviations detected
The effectiveness of a control refers to how well it achieves its intended purpose of reducing the risk of material misstatement or error in a process or activity2. One way to measure the effectiveness of a control is to monitor the number of control deviations detected, which are instances where the control fails to operate as designed or is not applied consistently or correctly3. A high number of control deviations indicates a low effectiveness of the control, while a low number of control deviations indicates a high effectiveness of the control. The other options are not good indicators of the effectiveness of a control, as they do not directly relate to the performance or outcome of the control. The scope of the control coverage, the number of exceptions granted, and the number of steps necessary to operate the process are more relevant to the design or efficiency of the control, not its effectiveness
Which of the following is the MOST effective control to maintain the integrity of system configuration files?
Recording changes to configuration files
Implementing automated vulnerability scanning
Restricting access to configuration documentation
Monitoring against the configuration standard
According to the CRISC Review Manual, monitoring against the configuration standard is the most effective control to maintain the integrity of system configuration files, because it ensures that any unauthorized or unintended changes are detected and corrected. Monitoring against the configuration standard involves comparing the actual configuration of the system with the approved baseline and identifying any deviations or discrepancies. The other options are not the most effective controls, because they do not ensure the integrity of the system configuration files. Recording changes to configuration files is a good practice, but it does not prevent unauthorized or unintended changes from occurring. Implementing automated vulnerability scanning is a preventive control that helps to identify and remediate potential weaknesses in the system, but it does not verify the integrity of the configuration files. Restricting access to configuration documentation is a security measure that limits the exposure of sensitive information, but it does not prevent unauthorized or unintended changes to the configuration files. References = CRISC Review Manual, 7th Edition, Chapter 4, Section 4.2.3, page 184.
When defining thresholds for control key performance indicators (KPIs). it is MOST helpful to align:
information risk assessments with enterprise risk assessments.
key risk indicators (KRIs) with risk appetite of the business.
the control key performance indicators (KPIs) with audit findings.
control performance with risk tolerance of business owners.
The most helpful factor to align when defining thresholds for control key performance indicators (KPIs) is the control performance with the risk tolerance of business owners. Control KPIs are metrics that measurethe effectiveness and efficiency of the controls that are implemented to mitigate the risks. By aligning the control performance with the risk tolerance of business owners, the thresholds for control KPIs can reflect the acceptable level of risk and the desired level of control for the business processes and objectives. Information risk assessments with enterprise risk assessments, key risk indicators (KRIs) with risk appetite of the business, andcontrol KPIs with audit findings are other possible factors to align, but they are not as helpful as control performance with risk tolerance of business owners. References = ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 12; CRISC Review Manual, 6th Edition, page 215.
An IT license audit has revealed that there are several unlicensed copies of co be to:
immediately uninstall the unlicensed software from the laptops
centralize administration rights on laptops so that installations are controlled
report the issue to management so appropriate action can be taken.
procure the requisite licenses for the software to minimize business impact.
An IT license audit is a process that verifies the compliance of the IT software and hardware assets with the licensing agreements and regulations. An IT license audit can reveal the existence of unlicensed copies of software, which can expose the enterprise to legal, financial, and reputational risks. The best course of action in such a situation is to report the issue to management so that appropriate action can be taken. Management can then decide on the most suitable risk response strategy, such as procuring the necessary licenses, uninstalling the unlicensed software, or negotiating with the software vendor. Reporting the issue to managementcan also help to prevent further violations, identify the root causes, and implement corrective and preventive measures. The other options are not the best course of action, as they may not address the issue effectively, efficiently, or ethically. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.2.1.1, pp. 156-157.
Which of the following would MOST likely result in updates to an IT risk appetite statement?
External audit findings
Feedback from focus groups
Self-assessment reports
Changes in senior management
An IT risk appetite statement is a document that expresses the amount and type of IT risk that an organization is willing to accept or pursue in order to achieve its objectives. An IT risk appetite statement can help guide the IT risk management process, by setting the boundaries, criteria, andtargets for IT risk identification, assessment, response, and reporting. An IT risk appetite statement should be aligned with the organization’s overall risk appetite and strategy, and should be reviewed and updated periodically to reflect the changes in the internal and external environment. One of the factors that would most likely result in updates to an IT risk appetite statement is changes in senior management. Senior management is the group of executives who have the authority and responsibility for the strategic direction and performance of the organization. Changes in senior management can affect the IT risk appetite statement, as they may introduce new perspectives, priorities, expectations, or preferences for IT risk taking or avoidance. Changes in senior management can also affect the IT risk appetite statement, as they may require new or revised IT objectives, goals, or initiatives, which may entail different levelsor types of IT risk. Therefore, changes in senior management should trigger a review and update of the IT risk appetite statement, to ensure that it is consistent and compatible with the new leadership and direction of the organization. References = Organisations must define their IT risk appetite and tolerance, Risk Appetite Statements - Institute of Risk Management, Develop Your Technology Risk Appetite - Gartner.
A rule-based data loss prevention {DLP) tool has recently been implemented to reduce the risk of sensitive data leakage. Which of the following is MOST likely to change as a result of this implementation?
Risk likelihood
Risk velocity
Risk appetite
Risk impact
A rule-based data loss prevention (DLP) tool is a software solution that identifies and helps prevent unsafe or inappropriate sharing, transfer, or use of sensitive data. It can help an organization monitor and protect sensitive information across on-premises systems, cloud-based locations, and endpoint devices. It can also help an organization comply with regulations such as the Health Insurance Portability and Accountability Act (HIPAA) and General Data Protection Regulation (GDPR). A rule-based DLP tool works by comparing content to the organization’s DLP policy, which defines how the organization labels, shares, and protects data without exposing it to unauthorized users. The tool can then apply protective actions such as encryption, access restrictions, and alerts. As a result of implementing a rule-based DLP tool, the most likely change is the reduction of risk likelihood, which is the probability of a risk event occurring. By detecting and preventing data breaches, exfiltration, or unwanted destruction of sensitive data, a rule-based DLP tool can lower the chance of such incidents happening and thus decrease the risk likelihood. The other options are less likely to change as a result of implementing a rule-based DLP tool. Risk velocity is the speed at which a risk event impacts an organization, which depends on factors such as the nature of the threat, the response time, and the recovery process. Risk appetite is the amount and type of risk that an organization is willing to accept in pursuit of its objectives, which depends on factors such as the organization’s culture, strategy, and stakeholder expectations. Risk impact is the potential loss or damage that a risk event can cause to an organization, which depends on factors such as the severity of the incident, the extent of theexposure, andthe resilience of the organization. While a rule-based DLP tool may have some influence on these factors, it is not the primary driver of change for them. References = Risk IT Framework, ISACA, 2022, p. 13
Which of the following is MOST important to ensure when reviewing an organization's risk register?
Risk ownership is recorded.
Vulnerabilities have separate entries.
Control ownership is recorded.
Residual risk is less than inherent risk.
The most important factor to ensure when reviewing an organization’s risk register is that the risk ownership is recorded, as it indicates the authority and responsibility for managing the risk and its associated controls, and facilitates the communication and accountability of the risk management process and activities. The other options are not the most important factors, as they are more related to theidentification, classification, or measurement of the risk, respectively, rather than the management of the risk. References = CRISC Review Manual, 7th Edition, page 101.
An organization with a large number of applications wants to establish a security risk assessment program. Which of the following would provide the MOST useful information when determining the frequency of risk assessments?
Feedback from end users
Results of a benchmark analysis
Recommendations from internal audit
Prioritization from business owners
A benchmark analysis is a process of comparing the organization’s performance, practices, and processes with those of other organizations in the same industry or sector. A benchmark analysis can provide the most useful information when determining the frequency of risk assessments, because it can help the organization to identify the best practices, standards, and expectations for security risk management in its industry. A benchmark analysis can also help the organization to assess its current level of maturity, capability, and compliance in relation to security risk management, and to determine the gaps and areas for improvement. By conducting a benchmark analysis, the organization can establish a realistic and appropriate frequency of risk assessments that aligns with its industry norms and its own risk profile. The other options are not as useful as a benchmark analysis, because they do not provide a comprehensive and relevant view of the security risk management landscape, but rather focus on specific or partial aspects of the organization’s situation. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.3.2, page 18.
Establishing and organizational code of conduct is an example of which type of control?
Preventive
Directive
Detective
Compensating
According to the CRISC Review Manual (Digital Version), establishing an organizational code of conduct is an example of a directive control, which is a type of control that guides or steers the behavior of individuals or processes to achieve desired outcomes. A directive control aims toinfluence or encourage compliance with the organization’s policies, standards, procedures, and guidelines. A directive control can also communicate the organization’s values, ethics, and expectations to its stakeholders. A directive control can take various forms, such as:
Codes of conduct or ethics
Policies or manuals
Training or awareness programs
Job descriptions or roles and responsibilities
Performance appraisals or incentives
Supervision or oversight
References = CRISC Review Manual (Digital Version), Chapter 2: IT Risk Assessment, Section 2.4: IT Risk Scenarios, pp. 105-1061
Which of the following is the MOST important component of effective security incident response?
Network time protocol synchronization
Identification of attack sources
Early detection of breaches
A documented communications plan
The most important component of effective security incident response is a documented communications plan. A communications plan defines the roles and responsibilities, channels and methods, frequency and timing, and content and format of the communications that take place during and after a security incident. A communications plan helps to ensure that the relevant stakeholders are informed and updated about the incident status and outcome, and that the incident response activities are coordinated and consistent. A communications plan also helps to manage the expectations and perceptions of the stakeholders, and to maintain the trust and reputation of the enterprise. Network time protocol synchronization, identification of attack sources, and early detection of breaches are also important components of effective security incident response, but they are not as important as a documented communications plan. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.2.1.2, page 1931
1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 660.
Which of the following will MOST likely change as a result of the decrease in risk appetite due to a new privacy regulation?
Key risk indicator (KRI) thresholds
Risk trends
Key performance indicators (KPIs)
Risk objectives
KRI thresholds are the levels or points that trigger an action or a response when a KRI reaches or exceeds them. They reflect the risk appetite of the organization, which is the amount and type of risk that it is willing to accept in pursuit of its objectives. A new privacy regulation may reduce the risk appetite of the organization, as it may impose stricter requirements and penalties for non-compliance. Therefore, the organization may need to adjust its KRI thresholds to lower levels, to ensure that it can identify and manage privacy risks more effectively and proactively
An organization is implementing Zero Trust architecture to improve its security posture. Which of the following is the MOST important input to develop the architecture?
Cloud services risk assessments
The organization's threat model
Access control logs
Multi-factor authentication (MFA) architecture
The PRIMARY purpose of a maturity model is to compare the:
current state of key processes to their desired state.
actual KPIs with target KPIs.
organization to industry best practices.
organization to peers.
A maturity model is a tool that assesses the level of development and performance of key processes within an organization. A maturity model typically defines a set of criteria, standards, and best practices for each process, and assigns a rating or score based on the degree of compliance or achievement. A maturity model can help compare the current state of key processes to their desired state, by identifying the strengths, weaknesses, gaps, and opportunities for improvement. A maturity model can also help establish a roadmap for process improvement, by setting realistic and measurable goals and objectives, and monitoring the progress and results. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.4: IT Risk Scenarios, p. 49-50.
The BEST way to determine the likelihood of a system availability risk scenario is by assessing the:
availability of fault tolerant software.
strategic plan for business growth.
vulnerability scan results of critical systems.
redundancy of technical infrastructure.
A system availability risk scenario is a situation where a system or a service is not accessible or functional due to a failure or an attack. The likelihood of such a scenario depends on the vulnerabilities or weaknesses that exist in the system or the service, and the threats or attackers that could exploit them. Therefore, by scanning the critical systems or services for vulnerabilitiesand analyzing the results, one can estimate the probability or frequency of a system availability risk scenario1.
A vulnerability scan is a process of identifying and evaluating the potential security risks in a system or a service. A vulnerability scan report provides a list of vulnerabilities that have been detected, categorized by their severity levels, and accompanied by remediation recommendations. By reviewing the report, one can understand the current security posture of the system or the service, and the actions that need to be taken to address the vulnerabilities2.
The other options are not the best ways to determine the likelihood of a system availability risk scenario, but rather some of the factors or outcomes of it. Availability of fault tolerant software is a factor that can reduce the likelihood of a system availability risk scenario, as it means that the software can continue to operate without interruption even if some of its components fail. Fault tolerant software can achieve this by using backup or redundant components, or by implementing error detection and correction mechanisms3. Strategic plan for business growth is an outcome of a system availability risk scenario, as it can affect the organization’s objectives and strategies. A system availability risk scenario can have negative impacts on the organization’s performance, reputation, customer satisfaction, and competitive advantage, and thus hamper its growth potential4. Redundancy of technical infrastructure is a factor that can reduce the likelihood of a system availability risk scenario, as it means that the infrastructure has duplicate or alternativedevices or paths that can take over in case of a failure or an attack. Redundancy of technical infrastructure can ensure network availability and prevent data loss5. References =
Describe the risk scenarios | NZ Digital government
How to Read a Vulnerability Scan Report | Evolve Security
Learn about Fault Tolerant Servers | What is Fault Tolerance?-Stratus
The Importance of Redundancies in Your Infrastructure - INAP
What is Redundancy? - Your IT Department
[CRISC Review Manual, 7th Edition]
Which of the following should be the PRIMARY input when designing IT controls?
Benchmark of industry standards
Internal and external risk reports
Recommendations from IT risk experts
Outcome of control self-assessments
The primary input when designing IT controls should be internal and external risk reports. IT controls are specific activities performed by persons or systems to ensure that business objectives are met, and thatthe confidentiality, integrity, and availability of data and the overall management of the IT function are ensured1. Designing IT controls means creating and implementing the appropriate measures or actions to reduce the likelihood or impact of the IT risks that may affect the organization2. Internal and external risk reports are documents that provide information and analysis on the current and potential IT risks that the organization faces, as well as their sources, drivers, consequences, and responses3. Internal risk reports are generated by the organization itself, such as by the IT risk management function, the internal audit function, or the business units. External risk reports are obtained from external sources, such as regulators, industry associations, or third-party service providers. Internal and external risk reports are the primary input when designing IT controls, because they help to:
Identify and prioritize the IT risks that need to be addressed by the IT controls;
Evaluate the likelihood and impact of the IT risks, and compare them against the organization’s risk appetite and tolerance;
Determine the most suitable and effective IT control objectives and activities to mitigate the IT risks;
Align the IT control design and implementation with the organization’s objectives, strategies, and values;
Monitor and measure the performance and effectiveness of the IT controls in reducing the IT risks. The other options are not the primary input when designing IT controls, as they are either less relevant or less specific than internal and external risk reports. Benchmark of industry standards is a comparison of the organization’s IT control practices and performance with those of other organizations in the same industry or sector4. Benchmark of industry standards can help to improve the quality and consistency of the IT control design and implementation, as well as to identify the best practices and gaps. However, benchmark of industry standards is not the primary input when designing IT controls, as it does not address the specific IT risks that the organization faces, or the IT control objectives and activities that are appropriate and effective for the organization. Recommendations from IT risk experts are the suggestions or advice from the professionals or specialists who have the knowledge and experience in IT risk management and IT control design and implementation5. Recommendations from IT risk experts can help to enhance the IT control design and implementation, as well as to provide guidance and support to the organization. However, recommendations from IT risk experts are not the primary inputwhen designing IT controls, as they are based on the opinions and perceptions of the experts, and may not reflect the actual or objective level and nature of the IT risks, or the IT control objectives and activities that are suitable and efficient for the organization. Outcome of control self-assessments is the result or conclusion of the evaluation and testing of the design and operation of the existingIT controls by the organization itself, such as by the IT control owners, the IT risk management function, or the business units6. Outcome of control self-assessments can help to improve the IT control design and implementation, as well as to detect and correct any issues or deficiencies. However, outcome of control self-assessments is not the primary input when designing IT controls, as it does not cover the new or emerging IT risks that the organization may face, or the IT control objectives and activities that are relevant and necessary for the organization. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.2.1, Page 189.
Which of the following presents the GREATEST risk to change control in business application development over the complete life cycle?
Emphasis on multiple application testing cycles
Lack of an integrated development environment (IDE) tool
Introduction of requirements that have not been approved
Bypassing quality requirements before go-live
The greatest risk to change control in business application development over the complete life cycle is the introduction of requirements that have not been approved. Requirements are the specifications or expectations of the business users or stakeholders for the application, such as the features, functions, or performance1. Change control is the process of identifying, evaluating, approving, and implementing changes to the application, such as the design, code, or configuration2. By introducing requirements that have not been approved, the organization can face significant risks, such as:
Scope creep, which is the uncontrolled or unauthorized expansion of the project scope, and can result in increased costs, delays, or errors3.
Quality issues, which can affect the reliability, usability, or security of the application, and can lead to defects, failures, or breaches4.
Stakeholder dissatisfaction, which can arise from the mismatch or inconsistency between the delivered application and the expected application, and can cause complaints, disputes, or litigation5.
The other options are not the greatest risk to change control, because:
Emphasis on multiple application testing cycles is not a risk, but rather a benefit or a best practice for change control, as it can help to ensure that the application meets the requirements and standards, and that the changes are effective and efficient.
Lack of an integrated development environment (IDE) tool is a challenge, but not a risk, for change control, as it can affect the productivity, collaboration, or integration of the developers, and can cause difficulties or inefficiencies in the development process. However, it does not directly affect the requirements or the quality of the application, and it can be overcome by using other tools or methods.
Bypassing quality requirements before go-live is a risk, but not the greatest risk, for change control, as it can compromise the quality or performance of the application, and can expose the organization to errors, failures, or breaches. However, it is less likely or frequent than introducing requirements that have not been approved, and it can be detected or prevented by using quality assurance or quality control techniques.
References =
Requirements - CIO Wiki
Change Control - CIO Wiki
Scope Creep - CIO Wiki
Quality - CIO Wiki
Stakeholder Management - CIO Wiki
[Software Testing - CIO Wiki]
[Integrated Development Environment (IDE) - CIO Wiki]
[Quality Requirements - CIO Wiki]
[Software Development Life Cycle - CIO Wiki]
Which of the following roles would provide the MOST important input when identifying IT risk scenarios?
Information security managers
Internal auditors
Business process owners
Operational risk managers
Business process owners would provide the most important input when identifying IT risk scenarios. IT risk scenarios are the situations or events that may affect the organization’s objectives, operations, or performance due to the use of information andtechnology1. Identifying IT risk scenarios means finding,recognizing, and describing the IT risks that the organization faces, as well as their sources, drivers, consequences, and responses2. Business process owners are the persons or entities who are responsible for the design, implementation, and operation of the business processes that support the organization’s goals and values3. Business process owners would provide the most important input when identifying IT risk scenarios, because they can:
Provide the context and perspective of the business objectives, strategies, and requirements that are affected or supported by the IT risks and controls;
Identify and prioritize the IT risks that are relevant and significant to their business processes, as well as the IT assets and resources that are involved or impacted by the IT risks;
Evaluate and communicate the likelihood and impact of the IT risks on their business processes, as well as the risk appetite and tolerance of their business units;
Suggest and implement the most suitable and effective IT risk response actions or measures to mitigate the IT risks, as well as monitor and report on the IT risk and control performance;
Align and integrate the IT risk management activities and outcomes with the business risk management framework, policies, and standards. The other options are not the most important roles for providing input when identifying IT risk scenarios, as they are either less relevant or less specific than business process owners. Information security managers are the persons or entities who are responsible for the planning, implementation, and maintenance of the information security measures and controls that protect the confidentiality, integrity, and availability of the organization’s data and systems4. Information security managers can provide input when identifying IT risk scenarios, because they can:
Provide the expertise and guidance on the information security risks and controls that are related to the use of information and technology;
Identify and assess the information security vulnerabilities and threats that may affect the organization’s data and systems, as well as the information security assets and resources that are involved or impacted by the information security risks;
Recommend and implement the most appropriate and effective information security risk response actions or measures to reduce or eliminate the information security risks, as well as monitor and report on the information security risk and control performance;
Align and integrate the information security risk management activities and outcomes with the information security framework, policies, and standards. However, information security managers are not the most important roles for providing input when identifying IT risk scenarios, because they may not have the full understanding or visibility of the business objectives, strategies, and requirements that are affected or supported by the IT risks and controls, or the risk appetite and tolerance of the business units. Internal auditors are the persons or entities who areresponsible for theindependent and objective assurance and consulting on the effectiveness and efficiency of the organization’s governance, risk management, and internal control system5. Internal auditors can provide input when identifying IT risk scenarios, because they can:
Provide the assurance and validation on the design and operation of the IT risks and controls that are related to the use of information and technology;
Identify and evaluate the IT risk and control gaps or deficiencies that may affect the organization’s objectives, operations, or performance, as well as the IT risk and control objectives and activities that are involved or impacted by the IT risk and control gaps or deficiencies;
Report and recommend improvements or enhancements to the IT risks and controls, as well as follow up and verify the implementation and effectiveness of the IT risk and control improvements or enhancements;
Align and integrate the IT risk and control assurance and consulting activities and outcomes with the internal audit framework, policies, and standards. However, internal auditors are not the most important roles for providing input when identifying IT risk scenarios, because they may not have the authority or responsibility to implement or operate the IT risks and controls, or to decide or prioritize the IT risk response actions or measures. Operational risk managers are the persons or entities who are responsible for the identification, analysis, evaluation, and treatment of the risks that arise from the failures or inadequacies of the organization’s people, processes, systems, or external events6. Operational risk managers can provide input when identifying IT risk scenarios, because they can:
Provide the oversight and coordination of the operational risk management activities and performance across the organization, including the IT risks and controls that are related to the use of information and technology;
Identify and prioritize the operational risks that are relevant and significant to the organization, as well as the operational assets and resources that are involved or impacted by the operational risks;
Evaluate and communicate the likelihood and impact of the operational risks on the organization, as well as the risk appetite and tolerance of the organization;
Suggest and implement the most suitable and effective operational risk response actions or measures to mitigate the operational risks, as well as monitor and report on the operational risk and control performance;
Align and integrate the operational risk management activities and outcomes with the operational risk management framework, policies, and standards. However, operational risk managers are not the most important roles for providing input when identifying IT risk scenarios, because they may not have the specific knowledge or expertise on the IT risks and controls that are related to the use of information and technology, or the context and perspective of the business processes that are affected or supported by the IT risks and controls. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1, Page 85.
Which of the following is the MOST important responsibility of a risk owner?
Testing control design
Accepting residual risk
Establishing business information criteria
Establishing the risk register
Accepting residual risk is the most important responsibility of a risk owner, as it implies that the risk owner is accountable for the risk and its impact on the enterprise’s objectives and operations. Residual risk is the risk that remains after the implementation of controls, and it should be aligned with the risk appetite and tolerance of the enterprise. The risk owner is responsible for implementing the risk response strategies and monitoring the risk status and outcomes, as well as for reporting and escalating the risk issues and incidents. Testing control design, establishing business information criteria, and establishing the risk register are not the most important responsibilities of a risk owner, but rather the tasks or activities that the risk owner may performor delegate as part of the risk management process. References = CRISC Certified in Risk and Information Systems Control – Question218; ISACA Certified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, question 218.
During an IT department reorganization, the manager of a risk mitigation action plan was replaced. The new manager has begun implementing a new control after identifying a more effective option. Which of the following is the risk practitioner's BEST course of action?
Communicate the decision to the risk owner for approval
Seek approval from the previous action plan manager.
Identify an owner for the new control.
Modify the action plan in the risk register.
A risk mitigation action plan is a document that specifies the actions to be taken to address the identified risks, the resources required, the timelines, the owners, and the expected outcomes. The risk owner is the person who has the authority and accountability to manage the risk and its response. The risk practitioner is the person who supports the risk owner in the risk management process. The best course of action for the risk practitioner when the manager of a risk mitigation action plan is replaced and a new control is implemented is to communicate the decision to the risk owner for approval. This will ensure that the risk owner is aware of the change, agrees with the new control, and approves the modification of the action plan. The other options are not the best course of action, as they may not involve the risk owner, who is ultimately responsible for the risk and its response. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 3, Section 3.1.1.1, pp. 95-96.
Which of the following should be used as the PRIMARY basis for evaluating the state of an organization's cloud computing environment against leading practices?
The cloud environment's capability maturity model
The cloud environment's risk register
The cloud computing architecture
The organization's strategic plans for cloud computing
Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction. The cloud computing architecture is the structure and design of the cloud environment, which includes the components, services, interfaces, standards, and configurations. The cloud computing architecture should be used as the primary basis for evaluating the state of an organization’s cloud computing environment against leading practices, as it determines the performance, security, reliability, scalability, and interoperability of the cloud services. By comparing the cloud computing architecture with the best practices and benchmarks in the industry, an organization can identify the gaps and weaknesses in the cloud environment and implement the necessary improvements and controls. References = CRISC Review Manual, 7th Edition, page 156.
Which of the following is the MOST important requirement when implementing a data loss prevention (DLP) system?
Identifying users who have access
Selecting an encryption solution
Defining the data retention period
Determining the value of data
Determining the value of data is essential when implementing a DLP system. Understanding data value helps prioritize protection efforts, allocate resources effectively, and ensure that critical information assets are adequately safeguarded against loss or unauthorized access.
If preventive controls cannot be Implemented due to technology limitations, which of the following should be done FIRST to reduce risk7
Evaluate alternative controls.
Redefine the business process to reduce the risk.
Develop a plan to upgrade technology.
Define a process for monitoring risk.
If preventive controls cannot be implemented due to technology limitations, the first step to reduce risk is to evaluate alternative controls. Alternative controls are those that can achieve thesame or similar objectives as the original preventive controls, but using different methods or technologies. For example, if a firewall cannot be installed due to hardware compatibility issues, an alternative control could be a network segmentation or a proxy server. Evaluating alternative controls requires assessing their feasibility, effectiveness, efficiency, and cost-benefit. Redefining the business process, developing a plan to upgrade technology, and defining a process for monitoring risk are also possible actions to reduce risk, but they are not the first step, and they may not be feasible or desirable in some situations. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 4-23.
Which of the following is the BEST control to detect an advanced persistent threat (APT)?
Utilizing antivirus systems and firewalls
Conducting regular penetration tests
Monitoring social media activities
Implementing automated log monitoring
Implementing automated log monitoring is the best control to detect an advanced persistent threat (APT), which is a stealthy and continuous attack on a target network or system. Automated log monitoring can help to identify anomalous or suspicious activities, such as unusual network traffic, unauthorized access attempts, or data exfiltration, that may indicate the presence of an APT. Utilizing antivirus systems and firewalls, conducting regular penetration tests, and monitoring social media activities are controls that help to prevent or mitigate APTs, but not to detect them. References = Most Asked CRISC Exam Questions and Answers - The Knowledge Academy, question 200.
Which of the following s MOST likely to deter an employee from engaging in inappropriate use of company owned IT systems?
A centralized computer security response team
Regular performance reviews and management check-ins
Code of ethics training for all employees
Communication of employee activity monitoring
Employee activity monitoring is the process of tracking and recording the actions and behaviors of employees on company owned IT systems, such as email, internet, applications, etc. Thepurpose of employee activity monitoring is to ensure compliance with the company’s policies and regulations, prevent data leakage and misuse, detect and deter inappropriate or malicious activities, and improve productivity and performance. The most likely way to deter an employee from engaging in inappropriate use of company owned IT systems is to communicate the employee activity monitoring policy and practice to the employees, and make them aware of the consequences of violating the policy. By doing so, the company can create a deterrent effect and discourage the employees from misusing the IT systems, as they know that their actions are being monitored and recorded, and that they will be held accountable for any misconduct. References = CRISC Review Manual, 7th Edition, page 181.
TESTED 16 Jun 2025
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