CRISC Exam Dumps - Isaca Certification Questions and Answers

The greatest concern associated with the transmission of healthcare data across the internet is unencrypted data, as this exposes the data to unauthorized access, interception, modification, or disclosure, which may compromise the confidentiality, integrity, and availability of the data. Healthcare data is sensitive and personal information that may include medical records, diagnoses, treatments, prescriptions, insurance claims, and biometric data. Healthcare data is subject to various legal and regulatory requirements, such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States, that mandate the protection and privacy of the data. Encryption is a method of transforming the data into an unreadable format that can only be accessed or restored by authorized parties who have the decryption key. Encryption helps to prevent or reduce the risk of data breaches, identity theft, fraud, or other malicious attacks. The other options are not the greatest concerns associated with the transmission of healthcare dataacross the internet, although they may pose some challenges or issues. Lack of redundant circuits is a concern for the reliability and continuity of the data transmission, but it does notaffect the security or privacy of the data. Low bandwidth connections is a concern for the speed andefficiency of the data transmission, but it does not affect the security or privacy of the data. Data integrity is a concern for the accuracy and completeness of the data, but it does not necessarily depend on the encryption of the data. References = Risk and Information Systems Control Study Manual, Chapter 4: Risk Response, page 156.

A risk heat map is a graphical tool that displays the results of a risk analysis in a matrix format, using colors and symbols to indicate the level and priority of the risks. A risk heat map can show the distribution and comparison of the risks based on various criteria, such as likelihood, impact, category, source, etc.

A risk heat map is most commonly used as part of an IT risk analysis to facilitate risk assessment, which is the process of determining the significance and urgency of the risks that may affect the organization’s objectives and operations. Risk assessment involves measuring and comparing the likelihood and impact of various risk scenarios, and prioritizing them based on their magnitude and importance.

A risk heat map can help to facilitate risk assessment by providing a visual and intuitive representation of the risk profile, and highlighting the most critical and relevant risks that need to be addressed or monitored. A risk heat map can also help to communicate and report the riskanalysis results to different stakeholders, and to support the decision making and planning for the risk response and treatment.

The other options are not the most common uses of a risk heat map as part of an IT risk analysis, because they do not address the main purpose and benefit of a risk heat map, which is to facilitate risk assessment.

Risk identification is the process of finding and describing the risks that may affect the organization’s objectives and operations. Risk identification involves defining the risk sources, events, causes, and impacts, and documenting them in a risk register. A risk heat map is not commonly used to facilitate risk identification, because it does not provide the detailed and comprehensive information that is needed to identify and describe the risks, and it may not cover all the relevant or potential risks that may exist or emerge.

Risk treatment is the process of selecting and implementing the appropriate actions or plans to address the risks that have been identified, analyzed, and evaluated. Risk treatment involves choosing one of the following types of risk responses: mitigate, transfer, avoid, or accept. A risk heat map is not commonly used to facilitate risk treatment, because it does not provide the specific and feasible information that is needed to select and implement the risk responses, and it may not reflect the cost-benefit or feasibility analysis of the risk responses.

Risk communication is the process of exchanging and sharing the information and knowledge about the risks and their responses among the relevant stakeholders. Risk communication involves informing, consulting, and involving the stakeholders in the risk management process, and ensuring that they understand and agree on the risk objectives, criteria, and outcomes. A risk heat map is not commonly used to facilitate risk communication, because it does not provide the complete and accurate information that is needed to communicate and share the risks and their responses, and it may not address the different needs, expectations, and perspectives of the stakeholders. References =

ISACA, CRISC Review Manual, 7th Edition, 2022, pp. 19-20, 23-24, 27-28, 31-32, 40-41, 47-48, 54-55, 58-59, 62-63

ISACA, CRISC Review Questions, Answers & Explanations Database, 2022, QID 169

CRISC Practice Quiz and Exam Prep

Authentication is a control that verifies the identity of a user or a system that tries to access a computer system or network. Authentication can be based on something the user or system knows (such as a password or a PIN), something the user or system has (such as a token or asmart card), or something the user or system is (such as a fingerprint or a retina scan). Authentication is a crucial control for preventing unauthorized or malicious access to a system or network, as well as for ensuring the accountability and traceability of the actions performed by the user or system. If the authentication control is compromised, it means that the user or system can bypass or break the verification process and gain access to the system or network without being identified or authorized. This can expose the system or network to various threats, such as data theft, data corruption, data leakage, or denial of service. Therefore, the authentication control has most likely been compromised if a system administrator identifies unusual activity indicating an intruder within a firewall. A firewall is a device or a software that monitors and filters the incoming and outgoing network traffic based on predefined rules and policies. A firewall can help to protect the system or network from external or internal attacks by blocking or allowing the traffic based on the source, destination, protocol, or content. However, a firewall cannot prevent an intruder from accessing the system or network if the intruder has already authenticated or impersonated a legitimate user or system. The other options are not the most likely controls to be compromised if a system administrator identifies unusual activity indicating an intruder within a firewall, although they may be affected or related. Data validation is a control that checks the accuracy, completeness, and quality of the data that is entered, processed,or stored by a system or anetwork. Data validation can help to prevent or detect data errors, anomalies, or inconsistencies that may affect the performance, functionality, or reliability of the system or network. However, data validation does not prevent or detect unauthorized or malicious access to the system or network, as it only focuses on the data, not the user or system. Identification is a control that assigns a unique identifier to a user or a system that tries to access a computer system or network. Identification can be based on a username, an email address, a phone number, or a certificate. Identification is a necessary but not sufficient control for preventing unauthorized or malicious access to a system or network, as it only declares who or what the user or system is, but does not prove it. Identification needs to be combined with authentication to verify the identity of the user or system. Data integrity is a control that ensures that the data is accurate, consistent, and complete throughout its lifecycle. Data integrity can be achieved by implementing various controls, such as encryption, hashing, checksum, digital signature, or backup. Data integrity can help to protect the data from unauthorized or accidental modification, deletion, or corruption that may affect the value, meaning, or usability of the data. However, data integrity does not prevent or detect unauthorized or malicious access to the system or network, as it only protects the data, not the user or system. References = CRISC Review Manual, pages 164-1651; CRISC Review Questions, Answers &Explanations Manual, page 952; What is Authentication? - Definition from Techopedia3; What is a Firewall? - Definition from Techopedia4

 The MOST important consideration when performing a risk assessment of a fire suppression system within a data center is the maintenance procedures, because they ensure that the fire suppression system is functioning properly and reliably, and that it can prevent or minimize the damage caused by fire incidents. The maintenance procedures should include regular testing, inspection, and servicing of the fire suppression system components, such as sprinklers, detectors, alarms, and extinguishers. The other options are not as important as the maintenance procedures, because:

Option A: Insurance coverage is a financial measure that can compensate for the loss or damage caused by fire incidents, but it does not prevent or reduce the likelihood or impact of the fire incidents. Insurance coverage is also dependent on the terms and conditions of the insurance policy, which may not cover all the scenarios or costs of the fire incidents.

Option B: Onsite replacement availability is a contingency measure that can facilitate the recovery or restoration of the fire suppression system after a fire incident, but it does not prevent or reduce the likelihood or impact of the fire incidents. Onsite replacement availability is alsodependent on the availability and compatibility of the replacement parts, which may not match the original fire suppression system specifications or requirements.

Option D: Installation manuals are a reference source that can provide guidance on how to install or configure the fire suppression system, but they do not ensure that the fire suppression system is functioning properly and reliably. Installation manuals are also static documents that may not reflect the current or updated fire suppression system standards or practices. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 211.

 Configuration updates are changes made to the settings, parameters, or components of an IT system or network. Configuration updates can affect the functionality, performance, security, and reliability of the system or network. Therefore, configuration updates should follow formal change control, which is a process that ensures that changes are authorized, documented, tested, and implemented in a controlled manner. Formal change control can help prevent errors, conflicts, disruptions, and vulnerabilities that may arise from configuration updates. Configuration updates that do not follow formal change control should be of greatest concern to a risk practitioner when determining the effectiveness of IT controls, as they can introduce newrisks or compromise existing controls. References = Risk and Information Systems Control Study Manual, Chapter 3: Risk Response and Mitigation, Section 3.5: Control Monitoring and Reporting, p. 161-162.

A standardized risk taxonomy is a common language and structure for identifying, analyzing, and reporting risks across the enterprise. It enables consistent and comparable risk assessment and aggregation, as well as clear communication and coordination among different divisions. A list of control deficiencies, an enterprise risk ownership policy, and an updated risk tolerance metric are not sufficient to enable management of risk at the enterprise level, as they do not address the issue of risk alignment and integration among divisions. References = [CRISC Review Manual (Digital Version)], page 42; CRISC by Isaca Actual Free Exam Q&As, question 197.

When performing a risk assessment of a new service to support a core business process, the first step is to identify the conditions that may cause disruptions to the service or the process. This involves identifying the sources and causes of potential risk events, such as natural disasters, cyberattacks, human errors, equipment failures, power outages, etc. that may affect the availability, integrity, or confidentiality of the service or the process. By identifying the conditions that may cause disruptions, the risk practitioner can then analyze the probability and impact of the risk events, evaluate the risk exposure, and determine theappropriate risk responses to ensure the continuity of operations. References = CRISC Review Manual, 7th Edition, page 66.

Business impact analysis (BIA) is the most useful analysis for prioritizing risk scenarios associated with loss of IT assets, because it evaluates the potential consequences of disruption tocritical business functions and processes. BIA helps to identify the most significant risks and the most urgent recovery needs. SWOT analysis, cost-benefit analysis, and root cause analysis are all useful tools for different purposes, but they do not directly address the impact of risk scenarios on business continuity and resilience. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 143

 The best evidence of an effective internal control environment is the independent audit results. Independent audit results are the outcomes or findings of an external or independent party that evaluates the design, implementation, and operation of the internal controls. Independent audit results can provide an objective, reliable, and consistent assessment of the internal control environment, and identify the strengths, weaknesses, gaps, or issues of the internal controls. Independent audit results can also provide assurance, recommendations, or improvement opportunities for the internal control environment. The other options are not as good as independent audit results, as they are related to the inputs, processes, oroutputs of the internal control environment, not the evaluation or verification of the internal controlenvironment. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.3: IT Control Assessment, page 69.

The second line of defense is a group of functions that provide oversight, guidance, and monitoring of the risk management activities of the first line of defense. The second line of defense includes risk management, compliance, and internal control departments. Their key responsibility is to monitor the effectiveness of the control activities implemented by the first line of defense, and to report any issues or gaps to senior management and the board. The second line of defense also supports the first line of defense by providing frameworks, policies, tools,and techniques to identify, measure, and manage risks. The other options are not the key responsibility of the second line of defense, as explained below:

A. Implementing control activities is the responsibility of the first line of defense, which consists of the business units and process owners that own and manage the risks associated with their daily operations.

C. Conducting control self-assessments is a technique used by the first line of defense to evaluate the design and operation of their own controls, and to identify and report any deficiencies or improvement opportunities.

D. Owning risk scenarios is the responsibility of the first line of defense, which is accountable for the risks inherent in their business activities, and for developing and executing risk response strategies. References = Modernizing The Three Lines of Defense Model | Deloitte US, The second line of defence: fit for purpose, not an uncomfortable fit | Knowledge | Linklaters, COSO’s Take on the Three Lines of Defense | ERM - Enterprise Risk Management, Three Lines of Defense | Risk Management - Schneider Downs CPAs, What is the Three Lines of Defense Approach to Risk Management?

Security awareness training is a process of educating and informing the users about the security policies, procedures, and best practices of the organization, and the potential threats and risks that may affect the confidentiality, integrity, and availability of the information and systems.

The best indicator of whether security awareness training is effective is user behavior after training. This means that the users demonstrate and apply the knowledge and skills that they have learned from the training, such as following the security rules and guidelines, reporting any security incidents or issues, avoiding any risky or malicious actions, etc.

User behavior after training helps to measure the actual impact and outcome of the training, compare them with the expected or desired objectives and standards, identify any gaps or issuesthat may affect the training effectiveness or efficiency, and take appropriate actions to address them.

The other options are not the best indicators of whether security awareness training is effective. They are either subjective or not essential for security awareness training.

The references for this answer are:

Risk IT Framework, page 30

Information Technology & Security, page 24

Risk Scenarios Starter Pack, page 22

Lack of organizational policy regarding open source software should be the greatest concern for an organization that uses open source software applications, as it may expose the organization to legal, security, and operational risks. Open source software is software that is freely available and can be modified and distributed by anyone, subject to certain conditions and licenses. An organizational policy regarding open source software should define the criteria and procedures for selecting, acquiring, using, and maintaining open source software, as well as the roles and responsibilities of the stakeholders involved. Lack of reliability, lack of monitoring, and lack of professional support are not the greatest concerns, as they can be addressed by implementing quality assurance, configuration management, and community engagement practices for open source software. References = CRISC by Isaca Actual Free Exam Q&As, question 214; CRISC: Certified in Risk & Information Systems Control Sample Questions, question 214.

Risk policies provide the best indication of an organization’s risk tolerance, as they define the acceptable level of risk and the risk appetite of the organization. Risk policies also establish the roles and responsibilities, methodologies, and reporting mechanisms for risk management. Risk sharing strategy, risk transfer agreements, and risk assessments are not the best indicators of risk tolerance, as they are more related to risk response, risk mitigation, and risk identification, respectively. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.2.1.2, page 19.

Continuous data backup controls are the best recommendation to further reduce the impact of ransomware attacks, as they enable the organization to restore the data that has been encrypted or deleted by the ransomware without paying the ransom or losing the data. Continuous data backup controls ensure that the data is regularly and automatically backed up to a secure and separate location, and that the backup data is tested and verified for integrity and availability. Two-factor authentication, encryption for data at rest, and encryption for data in motion are not the best recommendations to further reduce the impact of ransomware attacks, as they do not address the recovery of the data that has been compromised by the ransomware. These controls may help to prevent or mitigate ransomware attacks, butnot to reduce their impact. References = CRISC by Isaca Actual Free Exam Q&As, question 207; CRISC: Certified in Risk & Information Systems Control Sample Questions, question 207.

•A risk treatment plan is a document that describes the actions and resources needed to implement the chosen risk response strategy for each identified risk1. A risk response strategy is the way an organization decides to address a risk, such as avoiding, accepting, mitigating, or transferring it2.

•Sometimes, a risk treatment plan may not be completed on time due to various reasons, such as delays, resource constraints, technical issues, or changes in the risk environment. In such cases, the best approach is to implement compensating controls until the preferred action can be completed3.

•Compensating controls are alternative or additional controls that provide a similar level of assurance or protection as the original controls, when the latter are not feasible or sufficient3. Compensating controls can help to reduce the residual risk or maintain the risk within the acceptable level until the risk treatment plan is fully executed3.

•For example, if the risk treatment plan involves installing a firewall to protect the network from external threats, but the firewall is not available or compatible with the current system, a compensating control could be to use encryption, authentication, or monitoring tools to secure the network traffic until the firewall is installed3.

•Implementing compensating controls is better than the other options because it allows the organization to continue with the risk treatment plan while maintaining an adequate level of security and compliance. The other options are not advisable for the following reasons:

oReplacing the action owner with a more experienced individual (option A) may not solve the problem if the issue is not related to the action owner’s competence or performance. Moreover, replacing the action owner may cause disruption, confusion, or conflict in the risk management process.

oChanging the risk response strategy of the relevant risk to risk avoidance (option C) may not be possible or desirable if the risk is associated with a critical or beneficial activity or process. Risk avoidance means eliminating the source of the risk or discontinuing the activity that causes the risk2. This may result in losing opportunities, benefits, or value for the organization.

oDeveloping additional key risk indicators (KRIs) until the preferred action can be completed (option D) may not be effective or efficient if the existing KRIs are already sufficient to monitor and measure the risk. KRIs are metrics or data points that provide early warning signals or information about the level or trend of a risk456. Developing additional KRIs may not reduce therisk or improve the risk treatment plan, but may increase the complexity and cost of the risk management process.

References =

•Key Risk Indicators: Examples & Definitions - SolveXia

•Key Risk Indicators: A Practical Guide | SafetyCulture

•Complete Guide to Key Risk Indicators — RiskOptics

•Risk Response Plan in Project Management: Key Strategies & Tips

•Risk response strategies: mitigation, transfer, avoidance, acceptance - Twproject: project management software,resource management, time tracking, planning, Gantt, kanban

•Risk Response Strategies: A Guide to Navigating Uncertainty - Teamly

•Compensating Controls | Audit and Compliance | Pathlock

The first thing that should be done when addressing security concerns associated with a new Internet of Things (IoT) solution is to develop new IoT risk scenarios. IoT is a network of physical devices, such as sensors, cameras, appliances, etc., that are connected to the internet and can collect, process, and exchange data. IoT introduces new security concerns, such as privacy, confidentiality, integrity, availability,and accountability of the data and devices, as well as new threats and vulnerabilities, such as unauthorized access, manipulation, or disruption of the data and devices. Developing new IoT risk scenarios is the first thing that should be done, because it helps to identify, analyze, and evaluate the potential risks that could affect the IoT solution’s objectives or operations. Developing new IoT risk scenarios also helps to select the most appropriate and effective controls to minimize the risks, such as avoiding, reducing, transferring, or accepting the risks. The other options are not the first thing that should be done, although theymay be part of or derived from the IoT risk scenarios. Implementing IoT device monitoring software, introducing controls to the new threat environment, and engaging external security reviews are all activities that can help to support or improve the security of the IoT solution, but they do not necessarily identify, analyze, or evaluate the risks that could affect the IoT solution. References = 1

Data classification is the process of assigning labels or categories to data based on its sensitivity, value, and criticality to the organization. Data classification is the first consideration when analyzing the risk associated with the web application hosted by a cloud service, as it determines the level of protection and controls required for the data. Data classification can help the organization to comply with legal, regulatory, and contractual obligations, such as GDPR,CCPA, and PCI DSS, and to prevent data breaches, leaks, or losses. Data classification can also help the organization to evaluate the suitability and trustworthiness of the cloud service provider, and to negotiate the terms and conditions of the service level agreement (SLA).

The type of control that has been applied when an organization provides legal text explaining the rights and expected behavior of users accessing a system from geographic locations that have strong privacy regulations is directive. A directive control is a control that guides or instructs the users or the staff on the policies, procedures, or standards that they need to follow or comply with when performing their tasks or activities. A directive control can help to prevent or reduce the risk of non-compliance, errors, or violations, by ensuring that the users or the staff are aware and informed of the expectations and requirements of the organization or the system. A directive control can also help to enforce the accountability and responsibility of the users or the staff, and to support the audit and monitoring of their actions and behaviors. Providing legal text explaining the rights and expected behavior of users accessing a system from geographic locations that have strong privacy regulations is an example of a directive control, as it informs the users of the legal obligations and consequences of using the system, and instructs them on how to protect their privacy and the privacy of others. Detective, preventive, and compensating are not the correct types of control, as they do not match the definition or the purpose of the control that has been applied. References = CRISC Review Manual, 6th Edition, ISACA, 2015, page 217.

An IT risk register is a document that records and tracks the significant IT risks that an organization faces across its various functions, processes, and activities. An IT risk register can help to provide a comprehensive and consistent view of the organization’s IT risk profile, and to support the decision making and reporting of the IT risk management function1.

One of the data that must be updated to maintain an IT risk register is the expected frequency and potential impact of each IT risk. The expected frequency is the probability or likelihood of the IT risk occurring, based on historical data, statistical analysis, expert judgment, or other methods. The potential impact is the magnitude or severity of the consequences or outcomes of the IT risk, measured in terms of cost, time, quality, reputation, or other criteria2.

Updating the expected frequency and potential impact of each IT risk is essential for maintaining an IT risk register, because it can help to:

Evaluate and prioritize the IT risks based on their risk level, which is calculated by multiplying the frequency and impact

Monitor and track the changes or trends in the IT risk exposure and performance over time

Identify and implement the appropriate risk response strategies and controls, based on the risk level and the risk appetite and tolerance of the organization

Report and communicate the IT risk status and progress to the stakeholders, using risk indicators, dashboards, or matrices3

The other options are not the data that must be updated to maintain an IT risk register, but rather the data that are used as inputs or outputs of the IT risk management process. Risk tolerance is the acceptable variation in the outcomes related to specific objectives or risks. Risk tolerance is used to measure the IT risk analysis and to guide the IT risk response. Enterprise-wide IT risk assessment is a process that identifies, analyzes, and evaluates the IT risks across theorganization. Enterprise-wide IT risk assessment is used topopulate the IT risk register and to inform the IT risk response. Risk appetite is the amount and type of risk that an organization is willing to accept in order to achieve its objectives. Risk appetite is used to guide the IT risk analysis and to align the IT risk response. References =

Risk Register - ISACA

Risk Analysis - ISACA

Risk Register 2021-2022 - UNECE

[How To Conduct Business Impact Analysis in 8 Easy Steps - G2]

[Risk Appetite and Risk Tolerance - ISACA]

[Enterprise Risk Assessment - ISACA]

[CRISC Review Manual, 7th Edition]

The primary concern for a risk practitioner in adopting innovative big data analytics is the potential re-identification of individuals from previously anonymized data. Advanced analytics techniques can inadvertently combine datasets in ways that reveal personal identities, leading to privacy breaches and regulatory non-compliance. This risk is heightened when data from multiple sources are aggregated, increasing the chance of re-identification.

A vulnerability assessment is a process of identifying and evaluating the weaknesses or gaps in an application that may expose it to potential threats or attacks.

When vulnerability assessment results identify a weakness in an application, the first thing that a risk practitioner should do is to assess the risk to determine mitigation needed. This means that the risk practitioner should analyze the likelihood and impact of the weakness being exploited, the existing controls that are in place to prevent or reduce the exploitation, and the residual risk that remains after applying the controls.

Assessing the risk to determine mitigation needed helps to prioritize the actions that are required to address the weakness, such as implementing new or additional controls, accepting the risk, transferring the risk, or avoiding the risk.

The other options are not the first things that a risk practitioner should do when vulnerability assessment results identify a weakness in an application. They are either secondary or not essential for risk management.

The references for this answer are:

Risk IT Framework, page 18

Information Technology & Security, page 12

Risk Scenarios Starter Pack, page 10

Risk scenario development is a process that involves identifying and describing the potential risk events that can affect an organization’s objectives and operations. Risk scenario development requires the input and participation of various stakeholders, such as the management, the staff, the customers, the suppliers, the regulators, and the competitors. The primary benefit of stakeholder involvement in risk scenario development is that it increases the awareness of emerging business threats, meaning that it helps to identify and anticipate the new or changingsources and impacts of risk that may not be captured by theexisting risk assessment methods or tools. Stakeholder involvement can also help to improve the quality and completeness of the risk scenarios, as well as to enhance the communication and collaborationamong the stakeholders regarding the risk management process. References = Risk and Information Systems Control Study Manual, Chapter 2, Section 2.2.1.1, p. 66-67

The MOST critical requirement to include in the contract is the confidentiality of customer data, because it is a legal and ethical obligation of the bank to protect the privacy and security of its customers’ personal and financial information. Outsourcing the statement printing function to an external service provider exposes the customer data to potential unauthorized access, disclosure, or misuse by the service provider or its sub-contractors. Therefore, the contract should specify the terms and conditions for the handling, storage, and disposal of the customer data, as well as the penalties for any breach of confidentiality. The other options are not as critical as the confidentiality of customer data, because:

Option A: Monitoring of service costs is an important requirement to ensure that the service provider delivers the statement printing function within the agreed budget and scope, but it is not as critical as the confidentiality of customer data, which has legal and reputational implications for the bank.

Option B: Provision of internal audit reports is a useful requirement to verify that the service provider complies with the internal and external standards and regulations for the statement printing function, but it is not as critical as the confidentiality of customer data, which is a core value of the bank and its customers.

Option C: Notification of sub-contracting arrangements is a relevant requirement to ensure that the service provider does not delegate the statement printing function to another party without the bank’s consent and oversight, but it is not as critical as the confidentiality of customer data, which is the primary responsibility of the bank and its service provider. References = Risk and Information Systems Control Study Manual, 7th Edition, ISACA, 2020, p. 197.

Reviewing the impact to the IT environment is the most important task for a risk practitioner to perform after the announcement of a new IT regulatory requirement, because it helps to identify and assess the gaps and risks that the new requirement may introduce or affect. A regulatory requirement is a rule or standard that an organization must comply with to meet the expectations of a regulator, such as a government agency or an industry body. A new regulatory requirement may impose new obligations, restrictions, or expectations on the organization, especially on its IT environment, which supports the business processes and functions. Therefore,reviewing the impact to the IT environment is the first step to understand the implications and implications of the new requirement, and to plan the appropriate actions to achieve compliance. Preparing an IT risk mitigation strategy, escalating to senior management, and performing a cost-benefit analysis are all important tasks to perform after reviewing the impact to the IT environment, but they are not the most important task, as they depend on the results of the impact review. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.3.1, page 153

Organizational objectives should be the primary input to determine risk tolerance, as they define the desired outcomes and performance of the organization, and guide the selection of the acceptable level of risk that the organization is willing to take to achieve those objectives. Regulatory requirements, annual loss expectancy (ALE), and risk management costs are not the primary inputs, as they are more related to the external or internal constraints or factors that affect the risk tolerance, rather than the drivers or determinants of the risk tolerance. References = CRISC Review Manual, 7th Edition, page 109.

Updating the risk register to include outcomes from a risk assessment is the greatest benefit because it enables the organization to prioritize and respond to the most significant risks in a timely manner. The risk register is a tool that records and tracks the current status of risks, their likelihood, impact, and response strategies. By updating the risk register with the results of a risk assessment, the organization can ensure that the risk information is accurate, relevant, and actionable. Maintaining evidence of compliance with risk policy, validating the organization’srisk appetite, and helping to mitigate internal and external risk factors are all possible benefits of updating the risk register, but they are not the greatest benefit, as they do not directly support risk-based decision making. References = Risk and Information Systems Control Study Manual, Chapter 3, Section 3.2.1, page 83

The greatest concern when establishing key risk indicators (KRIs) is using ineffective methods to assess risk. KRIs are metrics that measure the likelihood and impact of risks, and help monitor and prioritize the most critical risks. To establish effective KRIs, the risk assessment methods should be reliable, valid, consistent, and timely. Ineffective methods to assess risk could lead to inaccurate or misleading KRIs, which could result in poor risk management decisions and outcomes. The other options are not as significant as using ineffective methods to assess risk, although they may also affect the quality and usefulness of KRIs. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.4.1, page 4-36.

The risk associated with the loss of company data stored on personal devices is that the data may be accessed, disclosed, or modified by unauthorized parties, resulting in confidentiality, integrity, or availability breaches1. The most effective way to mitigate this risk is to enforce authentication and data encryption on the personal devices that store company data. Authentication is a process that verifies the identity of the user or device that is accessing the data, and prevents unauthorized access by requiring a password, a code, a biometric factor, or a combination of these2. Data encryption is a technique that transforms the data into an unreadable format, and requires a key to decrypt and restore the data to its original format3. By enforcing authentication and data encryption on the personal devices, the organization can ensure that only authorized users or devices can access the company data, and that the data is protected from unauthorized disclosure or modification even if the device is lost or stolen4. An acceptable use policy for personal devices, required user log-on before synchronizing data, and security awareness training and testing are not the most effective ways to mitigate the risk associated with the loss of company data stored on personal devices, as they do not provide the same level of protection asauthentication and data encryption. An acceptable use policy for personal devices is a document that defines the rules and guidelines for using personal devices for work purposes, such as the types of devices, data, and applications that are allowed, the security measures that are required,and the responsibilities and liabilities of the users and the organization5. An acceptable use policy for personal devices can help to establish acommon understanding and expectation for the use of personal devices, but it does not enforce or guarantee the compliance or effectiveness of the security measures. Required user log-on before synchronizing data is a technique that requires the user to enter their credentials before they can transfer or update the data between their personal device and the company network or system6. Required user log-on before synchronizing data can help to prevent unauthorized synchronization of data, but it does not protect the data that is already stored on the personal device. Security awareness training and testing is a process that educates and evaluates the users on the security risks and best practices for using personal devices for work purposes, such as the importance of using strong passwords, updating software, avoiding phishing emails, and reporting incidents7. Security awareness training and testing can help to increase the knowledge and behavior of the users, but it does not ensure or monitor the implementation or performance of the security measures. References = 1: BYOD security: What are the risks and how can they be mitigated?2: What is Multi-Factor Authentication (MFA)? | Duo Security3: [What is Data Encryption? | Definition and FAQs] 4: How to mitigate the risks of using personal devices in the workplace5: BYOD Policy Template - GetFree Sample6: How to Sync Your Phone With Windows 10 | PCMag7: Security Awareness Training: What Is It and Why Is It Important?

According to the CRISC Review Manual, an enterprise-wide ethics training and awareness program is one of the key elements of a strong risk culture, as it helps to promote ethical behavior, raise awareness of risk management principles and practices, and foster a culture of accountability and transparency2

1: Developing Collective Risk Leadership Through CRISC - ISACA 2: CRISC Review Manual, 7th Edition, page 23

Disaster recovery plans are essential for ensuring the continuity and resilience of business operations in the event of a disruption or disaster. However, creating and maintaining separatedisaster recovery plans for each business unit may not be cost-effective or efficient, as it may result in duplication, inconsistency, or gaps in the plans. Therefore, the best course of action would be to evaluate opportunities to combine disaster recovery plans across the business units, where possible and appropriate. This would help to achieve economies of scale, standardization, and alignment of the plans, as well as reduce complexity and costs. However, this does not mean that all disaster recovery plans should be identical or centralized, as different business units may have different risk profiles, recovery objectives, and requirements. Therefore, the combined disaster recovery plans should still be tailored and customized to suit the specific needs and characteristics of each business unit. References = ISACA CRISC Review Manual, 7th Edition, Chapter 2, Section 2.3.2, page 71.

A risk awareness program is a set of activities and communication methods that aim to increase the understanding and knowledge of risk among the stakeholders of an organization. The primary objective of a risk awareness program is to enhance the organizational risk culture, which is the shared values, beliefs, and attitudes that influence how risk is perceived and managed in the organization. A risk awareness program can help to promote a risk-aware culture by:

•Educating stakeholders on the concepts and benefits of risk management

•Aligning risk management with the organization’s vision, mission, and objectives

•Encouraging stakeholder participation and collaboration in risk management processes

•Fostering a positive attitude towards risk taking and learning from failures

•Reinforcing risk management roles and responsibilities

•Recognizing and rewarding good risk management practices

Determining Controls:

Acceptable Risk Level: The level of acceptable risk to the organization is the most important consideration because it directly influences the type and extent of controls implemented. Controls must be designed to keep risk within acceptable levels.

Risk Management Strategy: Aligning controls with the organization's risk appetite ensures that resources are used effectively and that critical information systems are adequately protected.

Comparison with Other Options:

Number of Threats: Important for understanding risk exposure but secondary to determining acceptable risk levels.

Available Budget: Budget constraints are important but should not compromise the implementation of necessary controls.

Number of Vulnerabilities: Identifying vulnerabilities is part of the risk assessment process, but controls are prioritized based on the acceptable risk level.

Best Practices:

Risk Assessment: Conduct thorough risk assessments to understand the potential impact of threats and vulnerabilities.

Control Effectiveness: Implement controls that are both cost-effective and capable of reducing risk to acceptable levels.

Continuous Monitoring: Regularly monitor and review controls to ensure they remain effective and aligned with the organization's risk tolerance.

A spear phishing attack is a type of cyberattack that targets a specific individual or organization with a fraudulent email that appears to be from a trusted source, and attempts to trick the recipient into clicking amalicious link, opening a malicious attachment, or providing sensitive information. A spear phishing attack can compromise the security, confidentiality, integrity, or availability of the information systems and data of the individual or organization. The most effective way to mitigate the risk associated with spear phishing attacks is to implement a security awareness program, which is a program that educates and trains the employees and stakeholders of the organization about the security policies, procedures, and best practices, and the potential threats and risks that may affect the organization. A security awareness program can help to prevent or reduce the success of spear phishing attacks, as it can increase the knowledge and skills of the employees and stakeholders to recognize and avoid the fraudulent emails, and to report and respond to any suspicious or malicious activities. References = CRISC Review Manual, 7th Edition, page 181.

Regular security awareness training educates employees about the importance of data protection and the potential consequences of unintentional disclosures. By increasing awareness, employees are more likely to recognize and avoid actions that could lead to data breaches, such as phishing attacks or mishandling sensitive information.

 Changes in methods used to calculate probability present the greatest challenge for an IT risk practitioner who wants to report on trends in historical IT risk levels, as they may introduce inconsistency and incomparability in the risk assessment results over time. Probability is a key factor in determining the level and priority of IT risks, and different methods may produce different values for the same risk scenario. For example, some methods may use historical data, expert judgment, or simulation techniques to estimate the likelihood of a risk event. If the methods used to calculate probability change frequently or vary across different business units or processes, the IT risk practitioner may face difficulty in aggregating, normalizing, and reporting the risk levels and trends. The other options are not the greatest challenges for reporting on trends in historical IT risk levels, although they may pose some difficulties or limitations. Qualitative measures for potential loss events are subjective and imprecise, but they can stillprovide a relative ranking of risks and their impacts. Changes in owners for identified IT risk scenarios may affect the accountability and responsibility for managing the risks, but they do not necessarily affect the risk levels or trends. Frequent use of risk acceptance as a treatment option may indicate a high risk appetite ortolerance, but it does not prevent the IT risk practitioner from reporting on the risk levels or trends. References = Risk and Information Systems Control Study Manual, Chapter 5: Risk and Control Monitoring and Reporting, page 181.

A vulnerability management process is a process that identifies, analyzes, prioritizes, and remediates the vulnerabilities in the IT systems and applications. The effectiveness of a vulnerability management process can be measured by the key performance indicators (KPIs) that reflect the achievement of the process objectives and the alignment with the enterprise’s risk appetite and tolerance. The best KPI to measure the effectiveness of a vulnerability management process is the percentage of vulnerabilities remediated within the agreed service level. This KPI indicates how well the process is able to address the vulnerabilities in a timely and efficientmanner, and reduce the exposure and impact of the risks associated with the vulnerabilities. The other options are not as good as the percentage of vulnerabilities remediated within the agreed service level, as they may not reflect the quality or timeliness of the remediation actions, or the alignment with the enterprise’s risk appetite and tolerance. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 4, Section 4.3.2.1, pp. 171-172.

The most important factor for sustainable development of secure IT services is security training for systems development staff. Security training helps to ensure that the staff members are aware of the security risks, requirements, and best practices that affect the IT services they develop. Security training also helps to improve the security skills and knowledge of the staff members,and to foster a security culture and behavior within the development team. Security training can also help to prevent or reduce security defects, vulnerabilities, or incidents in the IT services, and to enhance the security performance and quality of the IT services. Well-documented business cases, security architecture principles, and secure coding practices are also important factors for sustainable development of secure IT services, but they are not as important as security trainingfor systems development staff. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 5, Section 5.1.1.2, page 2291

1: ISACA Certified in Risk and Information Systems Control (CRISC®) Exam Guide, Answer to Question 653.

The effectiveness of risk treatment determines whether the selected response sufficiently mitigates the identified risk. This consideration ensures alignment with risk appetite and reduces residual risk to acceptable levels, reflecting the priorities set out in theRisk Response and Treatmentdomain of CRISC.

 The best indication that risk management is effective is when risk has been reduced to meet the risk appetite of the enterprise. Risk appetite is the amount and type of risk that an enterprise is willing to accept in pursuit of its objectives. Risk appetite reflects the enterprise’s risk culture, strategy, and values, and provides a basis for setting risk tolerance levels and risk response strategies. Risk management is effective when it enables the enterprise to align its risk exposure with its risk appetite, and to optimize the risk-return trade-off. References = Risk and Information Systems Control Study Manual, 7th Edition, Chapter 1, Section 1.2.1, page 181

An IT risk register is a document that records and tracks the IT risks that have been identified and assessed by the risk practitioner. It contains information such as the risk description, the risk owner, the risk level, the risk response, the risk status, and the risk monitoring and reporting activities. An IT risk register is a dynamic document that needs to be updated regularly to reflect the changes in the IT environment and the risk landscape. When a software upgrade renders an existing key control ineffective, the risk practitioner should update the IT risk register to indicate the new risk level, the new risk response, and the new risk monitoring and reporting activities. This will ensure that the IT risk register remains accurate, relevant, and useful for IT risk management. Updating the IT risk register is more important than updating the audit engagement letter, the risk profile, or the change control documentation, because the IT risk register is the primary source of information and guidance for managing IT risks. The audit engagement letter is a formal agreement between the auditor and the auditee that defines the scope, objectives, and terms of the audit. The risk profile is a summary of the organization’s risk appetite, risk tolerance, and risk exposure. The change control documentation is a record of the changes that have been made to the IT systems and processes. These documents are important for IT risk management, but they are not as critical as the IT risk register for updating when a key controlbecomes ineffective. References = Risk and Information Systems Control Study Manual, Chapter 2: IT Risk Assessment, Section 2.4: Risk Register, pp. 69-711

 A control self-assessment (CSA) is a technique that allows managers and work teams directly involved in business units, functions, or processes to participate in assessing the organization’s risk management and control processes. The main purpose of conducting a CSA is to gain a better understanding of the control effectiveness in the organization, which means how well the controls are designed, implemented, and operated to achieve the desired outcomes and mitigate the risks. A CSA can help to identify the strengths and weaknesses of the existing controls, as well as the gaps and opportunities for improvement. A CSA can also help to enhance the awareness, ownership, and accountability of the control environment among the managers and staff. The other options are not the main purpose of conducting a CSA, although they may be related or beneficial. Gaining a better understanding of the risk in the organization is a result of conducting a CSA, but it is not the primary goal. The primary goal is to evaluate the controls that address the risks, not the risks themselves. Adjusting the controls prior to an external audit is a possible action that may follow a CSA, but it is not the reason for conducting a CSA. The reasonfor conducting a CSA is to improve the control effectiveness, not to prepare for an audit. Reducing the dependency on external audits is a potential benefit of conducting a CSA, but it is not the objective of conducting a CSA. The objective of conducting a CSA is to enhance the internal control assurance, not to replace the external audit assurance. References = CRISC Review Manual, pages 153-1541; CRISC Review Questions, Answers & Explanations Manual, page 802

The IT control environment is the set of standards, processes, and structures that provide the basis for carrying out IT internal control across the organization1. The IT control environment comprises the IT governance, IT policies and procedures, IT organizational structure, IT roles and responsibilities, IT competencies and training, and IT culture and ethics2. The effectiveness of the IT control environment can be measured by how well it supports the achievement of the organization’s IT objectives, such as IT reliability, security, compliance, and performance3.

One of the best ways to provide the most up-to-date information about the effectiveness of the organization’s overall IT control environment is to perform periodic penetrationtesting. Penetration testing is the process of simulating real-world cyberattacks on the organization’s IT systems, networks, and applications, to identify and exploit any vulnerabilities, weaknesses, or gaps in the IT control environment4. Penetration testing can help to:

Evaluate the current state and maturity of the IT control environment and its alignment with the organization’s risk appetite and tolerance

Detect and prioritize the most critical and urgent IT risks and threats that may compromise the organization’s IT objectives or assets

Test and validate the effectiveness and efficiency of the existing IT controls and their ability to prevent, detect, or respond to cyberattacks

Provide recommendations and feedback for improving the IT control environment and enhancing the IT security posture and resilience of the organization

References = COSO – Control Environment - Deloitte, How to use COSO to assess IT controls - Journal of Accountancy, What is Penetration Testing?, [Penetration Testing: A Guide for Business Leaders]

This KPI measures how well the server patch management process meets the agreed-upon standards and expectations for timeliness, quality, and security. It reflects the efficiency and effectiveness of the patch deployment and the compliance with the patch policy. It also helps to identify and address any issues or delays that may affect the patching performance.

References

•Patch Management KPI Metrics - Motadata

•KPI Examples for Patch and Vulnerability Management - Heimdal Security

•Measuring the Effectiveness of Your Patch Management Strategy - Automox

Risk tolerance and appetite are the expressions of the amount and type of risk that an organization is willing to accept in pursuit of its objectives. Risk tolerance is the acceptable level of variation that the organization is willing to allow for the outcome of its risk decisions. Riskappetite is the broad-based amount of risk that the organization is willing to accept in its activities. The primary objective of establishing an organization’s risk tolerance and appetite is to assist management in decision making, as they provide guidance and boundaries for the risk management activities and decisions. By establishing the risk tolerance and appetite, the organization can align its risk exposure with its strategic goals, optimize its risk-return trade-off, and enhance its risk culture and performance. References = CRISC Review Manual, 7th Edition, page 61.

 The best course of action for the risk practitioner who has identified that the agreed RTO with a SaaS provider is longer than the business expectation is to document the gap in the risk register and report to senior management. The risk register is the document that records the details of all identified risks, including their sources, causes, impacts, likelihood, and responses. The risk register should be updated regularly to reflect any changes in the risk environment or the risk status. Reporting to senior management is also important, because senior management is the highest level of authority and responsibility in the organization, and they are responsible for setting the strategic direction, objectives, and risk appetite of the organization. Senior management should also oversee the risk management process, and ensure that the risks are aligned with the organization’s goals and values. By documenting the gap in the risk register and reporting to senior management, the risk practitioner can communicate the issue clearly and effectively, and seek guidance and support for resolving the problem. Collaborating with the risk owner, including a right to audit clause, or advising the risk owner to accept the risk are not the best courses of action, because they may not be feasible, effective, or desirable in some situations, or they may require senior management approval or involvement. References = Risk and Information Systems Control Study Manual, Chapter 4, Section 4.2.1, page 4-13.

The most important factor when identifying an organization’s risk exposure associated with IoT devices is visibility into all networked devices. This means having a comprehensive inventory of all the IoT devices connected to the organization’s network, as well as their configurations, functions, and security status. Visibility enables the organization to identify the potential threats and vulnerabilities that IoT devices pose, as well as the impact and likelihood of those risks. Visibility also helps the organization to monitor the behavior and performance of IoT devices, detect any anomalies or incidents, and respond accordingly. Without visibility, the organization may be unaware of the existence, location, or condition of some IoT devices, which could lead to undetected breaches, data loss, or operational disruptions. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.4: IT Risk Identification Methods and Techniques, Page 28; 8 Internet of Things Threats and Risks to Be Aware of - SecurityScorecard Blog.

The primary purpose of creating and documenting control procedures is to help manage risk to acceptable tolerance levels. Control procedures are the specific actions or steps that are performed to achieve the control objectives and mitigate the risks. Control procedures should be documented to provide clear guidance, consistency, and accountability for the control activities. Documenting control procedures also helps to monitor and evaluate the effectiveness andefficiency of the controls, and to identify and address any gaps or weaknesses. The other options are not the primary purpose of creating and documenting control procedures, although they may be secondary benefits or outcomes. References = Risk and Information Systems Control Study Manual, Chapter 1, Section 1.3.2, page 1-15.

An IT risk management framework is a set of principles, processes, and practices that guide and support the identification, analysis, evaluation, treatment, monitoring, and communication of IT-related risks within an organization12.

The primary advantage of implementing an IT risk management framework is the establishment of a reliable basis for risk-aware decision making, which enables the organization to balance the potential benefits and adverse effects of using IT, and to allocate resources and prioritize actions accordingly12.

A reliable basis for risk-aware decision making consists of the following elements12:

A common language and understanding of IT risk, its sources, impacts, and responses

A consistent and structured approach to IT risk identification, analysis, evaluation, and treatment

A clear and transparent governance structure and accountability for IT risk management

A comprehensive and up-to-date IT risk register and profile that reflects the organization’s risk appetite and tolerance

A regular and effective IT risk monitoring and reporting process that provides relevant and timely information to stakeholders

A continuous and proactive IT risk improvement process that incorporates feedback and lessons learned

The other options are not the primary advantage, but rather possible outcomes or benefits of implementing an IT risk management framework. For example:

Compliance with relevant legal and regulatory requirements is an outcome of implementing an IT risk management framework that ensures the organization meets its obligations and avoids penalties or sanctions12.

Improvement of controls within the organization and minimized losses is a benefit of implementing an IT risk management framework that reduces the likelihood and impact of IT-related incidents and events12.

Alignment of business goals with IT objectives is a benefit of implementing an IT risk management framework that ensures the IT strategy and activities support the organization’s mission and vision12. References =

1: Risk IT Framework, ISACA, 2009

2: IT Risk Management Framework, University of Toronto, 2017

The best way to ensure the continued effectiveness of the IT risk management function within an organization experiencing high employee turnover is to have well documented policies and procedures. Policies and procedures are the formal documents that define the roles, responsibilities, processes, and standards for the IT risk management function. They provide guidance, consistency, and continuity for the IT risk management activities and outcomes. They also facilitate the knowledge transfer, training, and performance evaluation of the IT risk management staff. The other options are not as helpful as well documented policies and procedures, as they are related to the tools, mechanisms, or structures that support the IT risk management function, not the foundation and direction of the IT risk managementfunction. References = Risk and Information Systems Control Study Manual, Chapter 1: IT Risk Identification, Section 1.1: IT Risk Management Process, page 15.

A treatment plan status is a report that shows the current status and progress of the risk mitigation actions and activities that are implemented to reduce the risk exposure of the organization. A treatment plan status would provide the most useful information to a risk owner when reviewing the progress of risk mitigation, as it can help to monitor and evaluate the performance and effectiveness of the risk controls, and to identify and address any issues or gaps that may arise during the implementation. A treatment plan status can also provide feedback and information to the risk owners and stakeholders, and enable them to adjust the risk strategy and response actions accordingly. References = CRISC: Certified in Risk & Information Systems Control Sample Questions, Question 257. CRISC Sample Questions 2024, Question 257. ISACACertified in Risk and Information Systems Control (CRISC) Certification Exam Question and Answers, Question 257. CRISC by Isaca Actual Free Exam Q&As, Question 9.