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Question 36

Which of the following areas would technology help to support during the service lifecycle?

1. Data mining and workflow

2. Measurement and reporting

3. Release and deployment

4. Process design

Options:

A.

2 and 3 only

B.

2 and 4 only

C.

1 and 3 only

D.

All of the above

Question 37

Which areas of service management can benefit from automation?

1. Design and modeling

2. Reporting

3. Pattern recognition and analysis

4. Detection and monitoring

Options:

A.

1, 2 and 3 only

B.

1, 3 and 4 only

C.

2, 3 and 4 only

D.

All of the above

Question 38

Which of the following CANNOT be provided by a tool?

Options:

A.

Knowledge

B.

Information

C.

Wisdom

D.

Data

Question 39

Which of the following options is a hierarchy that is used in knowledge management?

Options:

A.

Wisdom - Information - Data - Knowledge

B.

Data - Information - Knowledge - Wisdom

C.

Knowledge - Wisdom - Information - Data

D.

Information - Data - Knowledge - Wisdom

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ITIL Foundation Level ITIL-Foundation Passing Score, ITIL-Foundation Exam Results, ITIL ITIL-Foundation Online Access, Ace Your ITIL-Foundation ITIL Foundation Level Exam, New Release ITIL-Foundation ITIL Foundation Level Questions, ITIL ITIL-Foundation Based on Real Exam Environment, ITIL-Foundation Premium Exam Questions, Free Access ITIL ITIL-Foundation New Release, ITIL ITIL Foundation Level ITIL-Foundation New Questions, ITIL Foundation Level ITIL-Foundation Release Date,
Exam Code: ITIL-Foundation
Exam Name: ITIL Foundation Certification - IT Service Management
Last Update: May 10, 2024
Questions: 324
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