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New Release ITIL-Foundation ITIL Foundation Level Questions

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Question 24

Which one of the following is the BEST definition of reliability?

Options:

A.

The availability of a service or component

B.

The level of risk that affects a service or process

C.

How long a service or configuration item (CI) can perform its function without failing

D.

How quickly a service or component can be restored to normal working order

Question 25

Which process has the following objective, 'Produce service design packages (SDPs) based on service charters and change requests'?

Options:

A.

Service transition planning and support

B.

Design coordination

C.

Service level management

D.

Change management

Question 26

The configuration management system is part of which system?

Options:

A.

The availability management information system

B.

The capacity management information system

C.

The information security management system

D.

The service knowledge management system

Question 27

What BEST describes the value of service design to the business?

Options:

A.

It supports the creation of a portfolio of quantified services

B.

It reduces total cost of ownership (TCO) of services

C.

It improves the control of service assets and configurations

D.

It provides quick and effective access to standard services

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ITIL Foundation Level ITIL-Foundation Passing Score, ITIL-Foundation Exam Results, ITIL ITIL-Foundation Online Access, Ace Your ITIL-Foundation ITIL Foundation Level Exam, New Release ITIL-Foundation ITIL Foundation Level Questions, ITIL ITIL-Foundation Based on Real Exam Environment, ITIL-Foundation Premium Exam Questions, Free Access ITIL ITIL-Foundation New Release, ITIL ITIL Foundation Level ITIL-Foundation New Questions, ITIL Foundation Level ITIL-Foundation Release Date,
Exam Code: ITIL-Foundation
Exam Name: ITIL Foundation Certification - IT Service Management
Last Update: May 10, 2024
Questions: 324
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