Whistlekleen is a national dry cleaning and laundry organization with 50 shops. You are conducting an OHSMS surveillance audit of the head office and are sampling health and safety performance monitoring. You find that 80 per cent of incident originate from five shops in the same region. Most of these relate to staff and customer feeling unwell due to breathing in the pungent atmosphere. Some required to be hospitalized. The OHS Manager tells you that these are the oldest shops in the organization. The cleaning equipment emits Volatile Organic Compounds (VOCs) and needs replacing but the organisation cannot afford it at the moment.
You raise the following nonconformity against clause 10.2 of ISO 45001.
‘’The organization failed to act after incidents in the five old shops involving the release of VOCs from laundry operations, which resulted in injury in some instances. The equipment used was not capable of consistently operating to the required level of safety’’
Select one of the options which would constitute the most effective corrective action for the nonconformity.
Showitoff is an organisation spcialising in the design and production of wall decorating material for the domestic market. During an ISO 45001 certification audit of the site, the auditor comes across an open, walled area just outside the maintenance department. It contains various scraps of wood and metal as well as several rusty components. Several heavy concrete beams are learning against a thin brick wall in which cracks are visible. When asked about it, the OHS Manager states that he presume that the material come from maintenance work, so it is the Maintenance Manager’s responsibility.
The auditor interviews the Maintenance Manager in his department. He asks about the area outside and is told that it contains some excess materials that the Manager likes to keep in case they come in handy at some stage. The auditor points out that the wall appears to be unstable collapse at any moment. The Maintenance Manager is not aware of such a situation.
Which three statement represent good audit practice?
" An audit finding is the result of the evaluation of the collected audit evidence against audit criteria.
Evaluate the following potential formats of audit evidence and select the two that are acceptable.
You are an audit team leader conducting an ISO 45001 Stage 2 audit of a nautical college that provides courses for those working in the maritime sector. The College Principal is absent, and the Deputy Principal represents top management.
At the closing meeting attended solely by the Deputy Principal, you inform him that you have found numerous gaps in the OHSMS processes which constitute poor planning and control of the OHSMS. Your team raises a large number of findings including major nonconformities, minor nonconformities, and opportunities for improvement.
Select three of the options which would represent major nonconformities from the evidence described.
You are an audit team leader who has been asked by the certification body to attend a regional conference given by OH and S representatives. You find the presentations informative, particularly the one that has just finished, which focused on what organisations were doing to adapt work to workers.
When the opportunity for questions arises, you ask the presenter to give you examples of what his own organisation had done to adapt work to workers. He provides the following responses.
Which three are actual examples of adapting work to workers?
As the audit team leader, you are approached by an auditor in training during the lunchtime break. They advise you that the auditor to whom they have been assigned is, in their opinion, acting inappropriately. The auditor is alleged to have told the auditee " not to worry " about several clear nonconformities, has been rude to the auditor in training when they challenged this and has accepted two tickets for a football match as a thank you gift from the organisation.
How would you respond in this situation? Select three.
As a third-party auditor, you must audit company ABC, which has agreed with the Certification Body that the scope will be " manufacture of food for domestic animals " . They have recently bought the company XYZ across the road, which can manufacture the packaging materials for their food products. They have implemented a single OHS management system (ISO 45001) for both plants. However, for marketing purposes, they want to certify the management system for the food manufacturing only. They argue that XYZ has the role of a supplier.
What would be your response? Select one
To verify information, auditors need to use a combination of open and closed questions.
In what two situations would you use a ' closed ' question?
You are an audit team leader conducting a Stage 2 audit of a Financial Services Provider. You are currently interviewing the organisation ' s Risk and Compliance Officer, who appears very competent when it comes to the management of business risks. As the Risk and Compliance Officer, she is also identified as having lead responsibility for the management of OH and S risk, and you are now seeking evidence that she understands the requirements relating to risk that are contained within ISO 45001. During your conversation, she makes the following six statements about risk within an ISO 45001-based OHSMS. Which four of his statements are correct?
During discussions with the individual(s) managing the audit programme of a certification body, the OHS Manager of the client organisation asks that only one auditor is used for the audit duration to save on travel expenses.
Which two of the following responses should the individual(s) managing the audit programme make?
TESTED 15 Apr 2026
