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All CSA Test Inside ServiceNow Questions

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Question 20

What do you activate when you want to add applications or functionality within your development instance?

Options:

A.

App Package

B.

Updated Pack

C.

Patch

D.

Plugin

E.

App Updated Set

Question 21

What are the three permission requirements that must evaluate to true for an access control rule to apply?

Choose 3 answers

Options:

A.

Conditions

B.

table.

C.

Roles

D.

Script

E.

table."

F.

table.none

Question 22

A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?

Options:

A.

Specify the Dept_Mgr role on the catalog content block

B.

Add the Department Manager group to the catalog item’s user criteria

C.

Add the Department Manager group to the catalog item’s ACL

D.

Only publish the item in the HR service catalog

E.

Use a Dept_Mgr ACL on the HR service catalog

Question 23

On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?

Options:

A.

Before, After, Async, Display

B.

Prior to, Synchronous, on Update

C.

Insert, Update, Delete, Query

D.

Before, Synchronous, Scheduled Job, View

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Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Last Update: May 11, 2024
Questions: 400
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