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Question 40

A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:

Incidents where the state is Closed

Incidents where Assignment Group is Network

After clicking the Funnel icon, what should the user do?

Options:

A.

Define the first condition; click AND button; define second condition; click Run

B.

Define the first condition; click AND button; define second condition; press enter

C.

Define the first condition; click OR button; define second condition; press enter

D.

Define the first condition; click > icon on breadcrumb, define second condition; click Run

E.

Define the first condition; click > icon on breadcrumb, define second condition; press enter

Question 41

What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?

Options:

A.

Answer Agent

B.

live Feed

C.

Virtual Agent

D.

Connect Chat

Question 42

Which would NOT appear in the History section of the Application Navigator?

Options:

A.

Records

B.

UI Pages

C.

Lists

D.

Forms

Question 43

For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

Options:

A.

Service Catalog variables can only be used in Record Producers

B.

Service Catalog variables can only be used in Order Guides

C.

Service Catalog variables cannot affect the order price

D.

Service Catalog variables are global by default

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Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Last Update: May 11, 2024
Questions: 400
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