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Question 12

What are different types of Data Sources, which may be imported into ServiceNow? (Choose four.)

Options:

A.

Local Sources (i.e. XML, CSV, Excel)

B.

Implementation Spoke

C.

DataHub

D.

JDBC Connection

E.

Network Server

F.

LDAP Connection

Question 13

Which one of the following statements is true?

Options:

A.

When an incident form is saved, all the Work Notes field text is recorded to the Activity Log field

B.

When an incident form is saved, the Work Notes field text is overwritten each time work is logged against the incident

C.

When an incident form is saved, the impact field is calculated by adding the Prion:, and Urgency values

D.

When an Incident form is saved, the Additional Comments field text is cleared and recorded to the Work Notes section

Question 14

After finishing your work on High Security Settings, what do you do to return to normal admin security levels?

Options:

A.

Select Normal role

B.

Log out and back in

C.

Use System Administration > Normal Security module

D.

Select Global Update Set

E.

End Impersonation

Question 15

What is a role in ServiceNow?

Options:

A.

A role is one record m the Role [sys_user_role] table

B.

A role is one record in the Role Iuser_sys_role] table

C.

A role is a persona used In Live Feed Chat

D.

A role Is a set of modules for a particular application

Page: 3 / 29
Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Last Update: May 10, 2024
Questions: 400
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