A project manager is working on a time and materials (T&M) project using a hybrid approach. The milestones and outcomes are defined for the first 6 months with
incremental releases every month. After the first 2 months, the client communicates their dissatisfaction with the results and asks to change the course of the project. The project manager held a face-to-face meeting with the client and now has a better understanding of the newly desired milestones and outcomes.
What should the project manager do first?
A junior project manager was recently hired to lead a complex project scheduled to kick off in 2 weeks. The junior project manager was introduced to another project
manager for mentoring.
Which two benefits will the junior project manager realize by being assigned to a mentor? (Choose two)
A project manager is leading three projects in a program focused on starting product commercialization. Once the three projects fareket, the project manager stops attending the recurring team meetings. The program manager asks the project manager to continue attending these meetings to maintain those team touchpoints.
This request does not match the project manager's expectation, since a program manager is overseeing the remaining work
How should the project manager approach the situation?
A project manager is newly appointed to an ongoing project that will develop a new solution using an affiliate of the company. The deploying
resources will come from another entity of the company. When asked to confirm the availability of the deploying team, the deploying manager declined.
What should the project manager do first?
The investment committee is the authority for the approval of funding required for a business improvement project. The investment committee approved funding to complete
the preliminary feasibility study. The project is on an expedited schedule, and the project manager requires interim funding to continue with the preliminary feasibility
activities that must commence immediately.
How should the project manager get these funds approved?
A sales manager submitted a new feature request to the product owner, and the request was added to the product backlog. During the sprint planning meeting, the team struggles over which algorithm is the most efficient one to use. The team thinks that some development work is needed to decide.
What should the project manager do?
A project manager who takes over halfway through a project determines that the cost performance index (CPI) is 0.65. A detailed audit identifies that the project cost was analogously estimated, and the audit team thinks that something was missing in the way the estimates were done.
What should have been done to avoid this problem?
A project manager has been assigned to a hybrid project. The project manager needs to ensure all team members are collaborating and are aware of the project's ongoing changes.
What should the project manager do?
An organization imports many of the materials for a product build. Due to global shipping delays, some of the essential materials have yet to arrive, resulting in the inability to finish building the product for the upcoming release. The project manager is meeting with stakeholders to discuss options.
What should the project manager recommend?
A project manager has been assigned as the servant leader for an ongoing project that historically has presented unexpected problems. The main stakeholder is hesitant to continue with the rest of the sprints even though there are no open issues or indications of risks at this stage.
What should the project manager do to address this problem?
A customer complains that the user stories released so far contain too much jargon and do not reflect the expectations of the product. What should the project manager do
next?
An organization is transitioning to an agile approach. At the project's first sprint review, the product owner did not accept the result of the sprint and has some concerns.
What should the project manager do?
A project interfaces with other projects that are in the same portfolio but are being developed in international locations. One of the international projects has suggested a tactical change that needs to be implemented in this project.
What should the project manager do next ?
The project manager of a high-risk project is concerned about a delay in the schedule that might force the project to ‘move its go-live date. What should the project manager do next?
A learn member has a sudden emergency that may last for several days. There are no other team members who can cover their tasks and job duties. What should the project manager do to address this concern?
A project to develop a new service is initiated by a telecommunications operator. The project management plan was developed, approved, and shared with respective stakeholders. What should the project manager do next?
An organization is struggling to start an important project. The project manager has identified that the scope definition is the main item preventing
the project from starting. Although most of the scope items are defined and agreed upon among the stakeholders, there are a few items that are hard to grasp and very complex to define at this stage.
What should the project manager do?
A complex project is in the execution phase. A key stakeholder who is new to the project has not been approving project deliverables, which could impact the overall
progress.
What should the project manager do next?
An agile team is facing a challenge with the quality of its deliverables. Every time a feature is promoted to production, many defects arise, preventing the customers from properly using the solution.
What should the project manager do to avoid this situation in the future?
A company that is introducing a new product into the market by the end of the year requires a storage and distribution facility to be built. During the monthly stakeholder meeting, it is discovered that the location for implementation is a government-owned area
What should the project manager do first?
A newly commissioned project has had trouble recruiting team members because the turnover rate is high. The human resource (HR) manager
has conducted several exit interviews. Many team members have expressed that the project manager has inadequate relationship management
competencies. The project manager explains that the exiting team members were lazy.
What should the project manager do to prevent this high turnover rate from continuing?
A project manager collects various pieces of information and consolidates metrics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling.
What should the project manager do next?
A project team member is struggling to deliver an assigned task. In a team meeting, the project manager determines that there are other members
on the team who have more experience with similar tasks.
What should the project manager do?
At the end of a canceled project, the project manager sent surveys to all stakeholders. The survey also included templates for stakeholders to
outline situations, solutions, results, and suggestions.
How should the project manager use the information collected?
A project manager is working in a company that has several global offices. During resource planning for a new project, the project manager realizes that the company requires projects to include team members from different continents.
What should the project manager do to ensure a successful project execution?
An agile team wants to maximize the work delivered for the upcoming project that involves considerable product complexity. What should the
project manager do to help improve the team's collaboration approach?
A company initiated a project to introduce a new product to the market. The product must undergo the industry's regulatory process prior to approval and launch However, the company sees a great demand for this product and wants it to launch as soon as possible.
What should the project manager do to realize this opportunity?
An agile project to provide a material information system has started. During the kick-off meeting, the team realizes that the stakeholders require a solution in 2 months, but it will take at least 4 months to deliver the entire project.
Who should the project manager contact to help the team accelerate the delivery?
Just as a team reaches a mutual consensus on a preferred design, a stakeholder submits a request to add new features that enhance the
company’s competitive advantage. What should the project manager do?
A project manager has been assigned to a hybrid project that must receive approval from a government regulator. During the daily standups, one
member reported an impediment that requires collaboration from an expert who is assigned to another project.
What should the project manager do first in this situation?
A client from the travel and hospitality industry is building software for an ongoing project. The project sponsor and key project stakeholders ask to add four new functionalities to the upcoming sprint.
What should the product owner do next?
A project manager is in the middle of an agile project comprised of 100 user stories broken down into five iterations Each user story is worth USS50 The actual expenditure is US$2,000 and 50 user stories have been delivered.
Which statement is true''
A project manager is made aware that there are defects in the parts provided by a supplier, which are causing delays in the testing phase. The supplier claims that all parts have been delivered as per the contract. If the defects are not fixed by the supplier within one week, the product release will be impacted.
What should the project manager do?
A project manager is facilitating a project steering committee meeting where the prioritization of work items in the backlog is being discussed. The
engineering executive wants to prioritize features based on level of effort, completing the smallest items first. The quality executive wants to
complete the most complex tasks first to have adequate time to ensure a quality product is delivered. The compliance officer wants to complete
items with associated regulatory components as they are essential items.
How should the project manager prioritize the work items?
A telecommunications project consists of departments spread across several countries with different cultures. The project team rarely meets in person, and each team member works independently using online reporting tools.
What should the project manager do to ensure team members are committed to project success?
During the execution phase of a healthcare IT project, the project manager finds one stakeholder is very difficult to communicate with and obtain
feedback from on project deliverables. What should the project manager do?
A project manager is hired by a global company. The project manager is an agile specialist and is tasked with supporting the project team to reduce rework and dissatisfaction.
How should the project manager address these objectives?
A self-organizing team was delivering as committed. The team accepted a development task with new technology and the iterations started to have reduced velocity. What management decision is suited for this situation?
At the end of a project, the project manager is asked to submit project documentation for an internal audit in response to regulatory requirements. What should the project manager have done at the beginning of the project to ensure that project documentation would
fulfill these requirements?
Experienced team members assigned to a critical project are also supporting several other projects and this is delaying the critical project. If this critical project is not
delivered, the company could receive a fine from the government. What should the project manager do?
A junior project manager with experience in predictive projects has joined a company that uses hybrid approaches for project delivery. A senior project manager with experience in hybrid approaches is assigned to be a coach. Match the activity descriptions on the left to the correct tools on the right.

A company Is helping their client launch an Innovative product. During the sprint review, the product owner identifies that the product does not include key features that were previously prioritized as part of the product backlog.
What should the project manager do next?
A project manager scheduled a session to identify risks on the current project. Most of the stakeholders did not attend the meeting, although they previously confirmed their attendance.
How should the project manager proceed in order to complete the risk register?
In an agile project, the project manager notices that one team member rarely reports blockers during daily check-ins. Additionally, the team member is too shy to participate in team activities and prefers to provide status updates individually to the project manager.
How should the project manager rectify this situation?
During project execution a project team member resigned and a new junior member joined the team To smooth the transition the project manager assigned a senior project team member to transfer knowledge and support the junior team member The project manager subsequently received feedback from the senior team member saying that the junior member submitted a poor-quality deliverable and should be removed from the team However the project manager checked that deliverable and found it met quality requirements
Which technique should the project manager use to resolve this issue?
A labor union contract negotiation is delaying the completion of a project to build
a new manufacturing plant. Because the labor contract was due for renewal this year, the
project manager documented the negotiation process as a risk to the project. The project
was about to start the first phase of equipment installation at the plant when the negotiation began.
How should the project manager address the situation?
During the initiating phase of a project, a key stakeholder requests frequent changes to the project scope What should the project manager do to improve the stakeholder's engagement?
A customer reviewed the plan for a project with high uncertainty. The customer expressed concerned about the work requiring SO many iterations with a risk of not reaching the mandatory delivery date.
Which approach should the project manager use in this situation?
A project manager is leading a new agile project. The requirements for the first sprint have been defined and the work is about to start.
What should the project manager do next?
A project manager is working with an agile team. A key stakeholder who does not
join the sprint planning session is very unhappy, as the delivery date for the final product has
been pushed back three times. What should the project manager do?